Strange
Tried but still the issues persist
Limit still have
Weird

Same here haha. In fact, one of my PB card has never been successful so far & still under investigation on ipay88's side.

Has been so since the post below:
This post has been edited by talexeh: Mar 1 2022, 05:59 PM

strange
I used it last month without any issues
in fact yesterday I used another card also ok
tomorrow gonna try again

Always only on a working day

Today still failed
Change to quantum it works without issue
How you contact ipay88?
Or you contact zcity?

Contacted both. Z-City FB CS said they'll check but he ended the conversation by asking me to escalate to ipay88.

I contacted ipay88 by using the "contact us" form on their website & a while later their CS emailed me from support@ipay88.com.my. Get ready some screenshots of said failure & you'll want to capture the payment ID & time of transaction.

This post has been edited by talexeh: Mar 2 2022, 08:06 AM

so your issue also islamic mastercard?

Yes, PIB Visa was able to reach the OTP request page.

Tested the PIB MC on Shopeepay & it was OK.

Might be Islamic Shariah issue?

If that was the case, the PIB Visa should be affected as well but it's not.

you able to reach OTP page?
mine not able
declined before OTP page triggered
and bank not capture any attempts
contacted ipay88 they said Do Not Honors error
called pbb cs and forwarded this case for investigation with ipay88
curious is all members here pbib master have issue or just myself

No, I wasn't able to reach OTP page when I use PIB MC on Z-City. But this card works fine on ShopeePay.

But when I use PIB Visa on Z-City, I was able to reach the OTP page.

same lah
both of us having islamic master card issue on zcity
it definitely their problem either pbb or ipay88

Same issue, may be try again on the 3rd month (my case works, solved by itself). Called Zcity and Public bank, was told to find other parties for solution.

Pretty sure the issue is with ipay88. I'm not sure if it's related but one of the troubleshooting steps advised by ipay88 was to uncheck the remember card checkbox which I've always left uncheck. After said troubleshooting session ended, I noticed that the remember card option is no longer available when I retry again in Z-City.

yeah, will keep trying every day

All pin available now.

tested failed again today

Just received reply from ipay88.

According to their acquiring bank, the transaction was unsuccessful due to rejected at issuer.

If I'm reading this right, PBB is now banning the PIB Visa MC from being used at Z-City?

EDIT: I meant PIB MC, not Visa. My bad.

This post has been edited by talexeh: Mar 3 2022, 04:37 PM

no idea
pbb cs is not aware this when I asked her yesterday
may be you also report to pbb
let them forward to relevant team for investigation