seller will other item since no stock

This post has been edited by keyibukeyi: Jun 24 2021, 11:48 AM

So far no stock or didn't receive partial item , I ask for refund then dapat.

Once I tersilap order and ask for cancellation immediately but didn't approve and seller just ship it anyway.

A lot of sellers didn't put vacation mode when they couldn't even send out items.

Look up on one of my angry complain here 2-3 months back.

I complain to shopee, no let go all the way.

At first they say normal refund takes few weeks I continue to complain and say they roll my money until they refund back immediately.

After that never buy from Shopee again.

And in any conversation with friends about online shopping, I will criticize them all the way and never recommend them

no risk on buyer. unlike grab, shopee will not ban or bar your account (buyer) if you cancel orders frequently. however, if seller cancels an order, they'll get penalty points.

Yep. Auto cancel if exceeded time to ship out.

When my order got auto cancelled I got the refund back in 30mins along with the used coins. But that is system auto cancel refund.



I have been asked by seller to cancel the order before.. I told them if you sell something with no stock, either you give me something else similar (or different colour) with a discount or just cancel. Seller eventually reluctantly cancelled, and shopee refunded the money within the week.

Lost shipping or missing item refund also about a week. Happened 3 times. One time POS laju lost my package, 2 times missing item from package. One time seller processed the refund, other time shopee did because seller no response.


The only thing is I burn my free shipping and cashback voucher. Don't get those back which I think should be, especially if buy shopping pass.

Yes, agreed. I encountered the same issue.

Sell cancellation rating is shown on the website and will affect buyers in the future. That particular seller probably has a very high cancellation rate already so kecut lor. Next time don't buy from this kind of seller lah.

A seller once asked me to cancel (very politely and apologetically). He had expected his stock to arrive over the weekend but it didn't happen. I had bought from him twice b4 and it went smoothly, so I gave him the benefit of the doubt, and cancelled. A week later he messaged me to inform that stock was available; I bought and to my surprise I got a free gift when I opened the package

Yep need to maintain the stats

Mine hasn't. I suspect if a seller schedules a pickup/dropoff, it freezes the auto cancel even if the item hasn't been shipped past the deadline.

lazada auto cancel and refund to me

wait how do one ship a swimming pool?

inflatable swimming pool

A lot of pundek copycat dropshipper inside

That's the main problem we are complaining.

Why Shopee let their seller put up available qty xxx and then ask us to cancel bcos no stock. They return the $$$ to you 1 week later, do you know total how many buyers $$$ they are holding w/o anything to sell?

My case, when the seller said no stock, I told them in shopee they still display with stock available, i told them I dont mind they ship a few days late as I can wait. But they argue still want me to cancel which I escalate to shopee. And this shopee just standard reply if no deliver after xx days, will refund. I scold them kau-kau and ask for the manager then only they refund straight away.

btw I never encounter this problem with lazada. Same seller I saw shopee stock available 50 but lazada said no stock.

Now I dont buy from shopee

Cancel je lah

Apa nak pikir dlm???

Ni bukan hal politik...