I feel you.

Just a follow up on this, how's your case going?

I’ll share some further information here because mine took a really strange turn.

Remember when I said that Maybank told me to deal with the IO myself? Yea, they initially only provided me with the IO contact. But after me begging them for more information they finally gave me the case reference number. From the case number I can see that the case was lodged in Butterworth. I made contact with the IO and provided all requested information and proof, he finally told me that he will need approval from Bukit Aman to conclude the case. This was back in Mid Apr, and I followed up every month till now.

But yesterday, out of nowhere, I got a letter from Maybank, Seberang Jaya branch. The letter is an account closure notification. The clause is kind of ridiculous but that’s beside the point:

“The Bank reserves the right to close any banking account for any reason whatsoever by giving 14 days notice of such intention and the Bank shall not bound to disclose any reason therefore.”

Seems normal right? Someone did mention somewhere that Maybank will close your account after they completed investigation. But here’s the plot twist, I NEVER OPENED AN ACCOUNT WITH THAT BRANCH AS I AM BASED IN KL. I first thought it might be some scam, fake letterhead, fake this and that, but I checked on TNG DuitNow, nope, the account holder name is indeed my name.

But wait, my case is lodged in Penang, and an account was opened without my knowledge nor consent in Penang, coincidence?

When they told me that I have to pay the victim to resolve this case and deal with the scammers myself, they actually told me they can prepare an auto-debit form for me to sign on the spot, coincidence?

Now here’s the most sketchy part. I contacted my IO again today. He's usually quite responsive but after ignoring me the whole morning, he replied me at noon to tell me that my case was just approved (for dismissal I assumed, feels like he didn't want to elaborate about it), coincidence?

But he told me I must go see him to collect the letter face to face in Butterworth. I told him I was based in KL and it’s kind of difficult to arrange the trip then he started to ask me about my work like what I work as and where I work. I did ask him to send me a softcopy if possible via email or just snap it and send me via WhatsApp but he totally ignored that part.

I’ve lodge another BNM complaint before the IO replied me because this is either an inside job by Maybank, which is seriously concerning, or an identity theft issue, which is equally concerning as I wasn’t present for any account opening and I’m also unable to open any account via the app as they told me I’m blacklisted. So how did they circumvent that?

Does anyone have any experience with dealing with case dismissal/conclusion where the IO from another state asks you to meet him? Are these report usually handed over face to face only, no soft copies allowed? After hearing stories of how corrupt the police force is, I was wondering if I go meet him, will I be asked to belanja minum kopi?

Better viral it at social media bro. This is so serious

Ignore the branch of the bank who issued you the closure letter, is your account number (with Maybank) corrected stated in the letter?

Probably you forgot you opened such account in Seberang Jaya when you worked here?

It's kind of hard to ignore as based on my understanding on how Maybank works, you can't perform any major account changes outside of your home branch. So presumably, you can't close your account from a branch that is not your home branch.

And the account number was not an account number that I'm familiar with. But I have verified said bank account to be under my name through DuitNow.

Lastly, I never resided in Penang, nor did I work there before. Heck I never even really visited Penang mainland other the occasional stop by when traveling to the island. Come to think of it, I never even visited Penang more than 5 times in my lifetime.

I was going to let the financial authorities to do their thing but now I'm seriously considering this as an option now as BNM just replied me and they tried to downplay it as a conflict between me and Maybank on account closure

"We wish to inform you that consideration and procedure on opening or closing of account will be at the discretion of the financial institution (FI) based on its policies, internal procedures and risk management practices. Bank Negara Malaysia does not involve in the evaluation process/credit assessment made by any FI."

I clearly provide way more information of my predicament to them but they still chose to willfully ignore the part where I mention that I did not open nor consented to the opening of the account. Heck I never visited the branch before either.

This post has been edited by x3Kai: Aug 9 2024, 09:31 AM

So the account that is going to be closed by Maybank Seberang Jaya is not the account reported by the victim on your case? It is another account?

How about the Maybank account that reported by the victim? And also the RHB bank account? Both were solved or closed by the banks?

Based on your case, it is in doubt that those scam might now be related to insiders with so called enforcement?

This post has been edited by Sunshape: Aug 9 2024, 10:12 AM

Nope, the account being closed wasn't opened by me to begin with. I had no idea of its existence before I received the closure notification.

The Maybank account reported by the victim is still frozen as Maybank just dumped the investigation onto me and told me to deal with the IO directly. And so coincidentally now the case seems to be resolved but now I have to travel to Butterworth to get a report.

RHB on the other hand resolved my issue within 3 months from my complaint to BNM. They took charge in communicating with PDRM and the account is now operable and I foresee using it actively again as I'm servicing my mortgage through them after that incident.

The insiders I'm referring to is within Maybank, not with our enforcers. As the only explanation I can think of how the account can be opened in the first place is either Maybank is so incompetent that they couldn't detect identity fraud, or someone within Maybank opened it without my knowledge. Please note that I was told that I was blacklisted by them, so account opening shouldn't be an option to begin with.

On the flip side, someone told me to think positively, like maybe the investigation was delayed because of the existence of that Seberang Jaya account. But my concern still stands, how was the account opened without my consent nor knowledge?

Then this must make report why such account was opened without your knowledge.

In short, you never know such account was exist until you received the closure letter from Maybank Seberang Jaya.

Wonder if such account was used by someone to receive fraudulent funds?

I believe after this case is settled, your another maybank account will be closed as well.

This post has been edited by Sunshape: Aug 9 2024, 11:23 AM

As you said, I just tried contacting my old branch and he notified me that the account is in the process of termination

Did anyone manage to appeal against the termination?

The account that victim reported or the seberang jaya account not opened by you?

You can try to complaint to BNM but again, it is useless as the BNM will tell you that it is at the discretion of the bank.

Subsequently, other of your bank account will be closed one by one.

I didn't find or mis-read how the victim reported you? ABC Scam?

This post has been edited by Sunshape: Aug 9 2024, 04:03 PM

hi.any updates on your frrzed maybank account as my mayabnk account also got freeze few days ago after bybit p2p transaction

My maybank got freeze after p2p transaction at bybit
First time 😭
Anyone can guide me on what can i do to expedite thr unfreeze process?
Thanks so much

Nothing can be done until investigation has been completed.

Mostly probably your Maybank ACC will be closed after certain period.

If you did read my posts or threads before, never do any P2P.

Usually around how long they will done investigate?

very hard to say, some 1 month, some 3 months.

if you didn't hear news, better to contact banks and provide information.

Noted and thanks for your information ☺️

Another unfortunate victim here fall for the same issue, sell USDT and the buyer dispute to the bank and my account for frozen with Maybank, attached with the seller account on Bybit.

Want to ask people who been through / still going through this, aside from report to police, get all statements & report to the bank home branch, whatelse can be done in between?

Did you report to Bybit about this case?

Did you check the payer name is same as the Bybit registered name?

The merchant/buyer transacted for so many trades but still kena. I believe you kena 3rd party scam.

Yes, already report to Bybit,

Unfortunately, the payer name is not the same and the excuse is the same "transfer amount exceed and need to use other bank".

Never believe such reason. You should return/refund to the origin sender and you can safe!

I thought the buyer is newbie but still can scam you lorrrrrr