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 Unifi Connection Issue to International Server, Occured usually at night 9-11pm

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asellus
post Jun 3 2021, 09:05 PM

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QUOTE(Chiggah @ Jun 3 2021, 08:59 PM)
Is PingPlotter the best tool for this ?

I have been using WinMTR

How did you guys get the non-trial version for PingPlotter ?
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I use the old free version that is fast and less resource intensive. The installer is only 655kB in size.
go626201
post Jun 3 2021, 09:07 PM

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QUOTE(heLL_bOy @ Jun 3 2021, 09:00 PM)
i dont think TM will do any change routes on DO.

there is reason...  laugh.gif  laugh.gif
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Better hope TM dont do any changes to DO.
Now got some ip prefix from DO is connection friendly to unifi.
And always good.
So if later TM change here change there and causing all DO prefix boom together then GG.com ..haha

The TM always have 2 different routing to DO with different DO ip prefix.
So just rebuilt instances and get the always stable IP prefix is enough...
go626201
post Jun 3 2021, 09:08 PM

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user posted image
Fresh boom... cool2.gif
heLL_bOy
post Jun 3 2021, 09:15 PM

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QUOTE(go626201 @ Jun 3 2021, 09:07 PM)
Better hope TM dont do any changes to DO.
Now got some ip prefix from DO is connection friendly to unifi.
And always good.
So if later TM change here change there and causing all DO prefix boom together then GG.com ..haha

The TM always have 2 different routing to DO with different DO ip prefix.
So just rebuilt instances and get the always stable IP prefix is enough...
*
they wont change as TM enjoying free peering via Telstra biggrin.gif biggrin.gif
laksamana
post Jun 3 2021, 09:21 PM

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I have been having problems with connection to corporate VPN server IP 203.126.111.247 over the last few days, very high latency causes frequent disconnections, not able to conduct online meetings properly

Trying to inform Unifi, not sure how effective they will be
go626201
post Jun 3 2021, 09:27 PM

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QUOTE(laksamana @ Jun 3 2021, 09:21 PM)
I have been having problems with connection to corporate VPN server IP 203.126.111.247 over the last few days, very high latency causes frequent disconnections, not able to conduct online meetings properly

Trying to inform Unifi, not sure how effective they will be
*
Normal issue,always like this one.
jibpek
post Jun 3 2021, 09:31 PM

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Me too. My connection to Chyna sites are like shits.

Sialcom / Maxshit mobile data no problem at all.

Unifi VPN to vietdung then only surf Chyna sites also no problem.

So it has to be Unifi.
heLL_bOy
post Jun 3 2021, 09:36 PM

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QUOTE(laksamana @ Jun 3 2021, 09:21 PM)
I have been having problems with connection to corporate VPN server IP 203.126.111.247 over the last few days, very high latency causes frequent disconnections, not able to conduct online meetings properly

Trying to inform Unifi, not sure how effective they will be
*
ping to singtel not stable currently.. 60ms to 120ms average and normally would only takes below 20ms

try file a report to MCMC.

This post has been edited by heLL_bOy: Jun 3 2021, 09:37 PM
go626201
post Jun 3 2021, 09:42 PM

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QUOTE(laksamana @ Jun 3 2021, 09:21 PM)
I have been having problems with connection to corporate VPN server IP 203.126.111.247 over the last few days, very high latency causes frequent disconnections, not able to conduct online meetings properly

Trying to inform Unifi, not sure how effective they will be
*
Last year,my solution for family is get a singapore cloud server/vps,and set port forward to the corporate vpn ip:port.
And insert the vpn ip as the server ip.

To be clear the problem already long long time,not a new issue. (Happens every certain timeframe.)

This post has been edited by go626201: Jun 3 2021, 09:42 PM
TShostingmalaya
post Jun 3 2021, 09:45 PM

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For today, I didnt receive any calls from TM.

Seems some routes that affected for example OVH and Network SG GS starting to have issue around 9pm sharp for today.

user posted image

user posted image

Better than yesterday, but lets see the progress soon. I hope its gonna get better and better.


laksamana
post Jun 3 2021, 09:50 PM

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Blardy Unifi customer service chat ..

Told them my VPN issue, they said no problem on Unifi end, please check with your VPN operator

End of chat !!!

KNNCB Unifi
laksamana
post Jun 3 2021, 09:52 PM

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QUOTE(heLL_bOy @ Jun 3 2021, 09:36 PM)
ping to singtel not stable currently.. 60ms to 120ms average and normally would only takes below 20ms

try file a report to MCMC.
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During late morning / afternoon, I can see the latency >3000 ms on VPN Checker app

Did a reverse Speedtest to "Telekom Malaysia - Cyberjaya", the d/l speed was 0.5 Mbps WTFFF
go626201
post Jun 3 2021, 09:56 PM

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QUOTE(laksamana @ Jun 3 2021, 09:52 PM)
During late morning / afternoon, I can see the latency >3000 ms on VPN Checker app

Did a reverse Speedtest to "Telekom Malaysia - Cyberjaya", the d/l speed was 0.5 Mbps WTFFF
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Can u try to traceroute the ip,or try reboot the router to get another block of unifi ip prefix.
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laksamana
post Jun 3 2021, 09:56 PM

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QUOTE(go626201 @ Jun 3 2021, 09:56 PM)
Can u try to traceroute the ip,or try reboot the router to get another block of unifi ip prefix.
user posted image
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Yea will try rebooting router

Tracer without VPN is fine

This post has been edited by laksamana: Jun 3 2021, 09:58 PM
zuozi
post Jun 3 2021, 10:03 PM

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I wonder everyone blame TM, but how many network infrastructure do malaysia have?I thought everything must route to TM backend only keluar to other country?
heLL_bOy
post Jun 3 2021, 10:03 PM

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QUOTE(laksamana @ Jun 3 2021, 09:50 PM)
Blardy Unifi customer service chat ..

Told them my VPN issue, they said no problem on Unifi end, please check with your VPN operator

End of chat !!!

KNNCB Unifi
*
100 helpline and customer service chat both are low level rank customer service dont expect they understand know what is " network routing " " latency " "speed issue "... they only simply can assign a local technician in your area to check with nothing related at all.

the best just report to MCMC on your issue and put remarks " don't send technician to my house"
heLL_bOy
post Jun 3 2021, 10:04 PM

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QUOTE(go626201 @ Jun 3 2021, 09:56 PM)
Can u try to traceroute the ip,or try reboot the router to get another block of unifi ip prefix.
user posted image
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the vpn server blocked icmp
heLL_bOy
post Jun 3 2021, 10:05 PM

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QUOTE(zuozi @ Jun 3 2021, 10:03 PM)
I wonder everyone blame TM, but how many network infrastructure do malaysia have?I thought everything must route to TM backend only keluar to other country?
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no.. every telco have their own infrastructure is not the same as before.
zuozi
post Jun 3 2021, 10:06 PM

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QUOTE(heLL_bOy @ Jun 3 2021, 10:05 PM)
no.. every telco have their own infrastructure is not the same as before.
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Can you name it?I want to know too
heLL_bOy
post Jun 3 2021, 10:08 PM

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QUOTE(zuozi @ Jun 3 2021, 10:06 PM)
Can you name it?I want to know too
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own infrastructure having their own IP-transit/peering at their owns
TIME
Maxis
Celcom


Digi/Umobile/Redtone sharing TM infrastructure IP-transit/peering.

This post has been edited by heLL_bOy: Jun 3 2021, 10:09 PM

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