i'm on maxis fibre, not unifi

No feedback from maxis, and yes I'm paying 300mbps maxis fibre

Sorry, misread. Mine is unifi. Look like some people having speed reduce.
https://forum.lowyat.net/topic/5081177/+1680

I think those who got your speed reduce should seriously report to MCMC. From 300mbps to about 100mbps, that's only 33% speed of what you are paying for. Imagine how many ppl who are not tech savvy have their speed reduce without they knowing.
https://aduan.skmm.gov.my/

as refer back your tm modem connect to your maxis router izzit in 1gbps ornot ?as mention before kindly check tis part if only connect 100 mbps means got problem try change your rj45 cable

modem connect to my router should be no problem because the router is gigabit port and i'm using a new cat6 cable.

So from router connect to your PC, does it show gigabit speed? Also from BTU connect directly to PC, is it still gigabit speed?

yes from your tplink router connect to your pc should show gigabit r/f the image i have attach(no matter cat6 or cat 5e ). try all thel lan port behind and test the result out.if connect all at


Click the link below to check out
https://www.tp-link.com/us/support/faq/2472/

This post has been edited by kwai_83: Mar 17 2021, 08:57 AM


Attached thumbnail(s)

If all gigabit speed then possibility of the account being cap wrongly. This one have to ask technician to come and fix.

yes call maxis back tell them been capped wrongly.
make sure maxis guys speed test correctly before sign any document

so guys I think my issue has been resolved, so yesterday maxis called me telling me that because my fibre reading outside my house was terrible, they have contacted TM to come and fixed it, and so TM came and fix and it was all done yesterday...so maxis called me to tell me that TM has fixed the fibre optic reading outside my house.

maxis tell me to reboot router and modem, after that I tested on my laptop, and finally I think my laptop is bottleneck because is cheap laptop and certainly not gigabit ports, with my laptop I'm getting these results...



the above are laptop resulsts

and then I test with my phone wifi connected to 5G band, here are the results...






so with the above results, I'm concluding that it was a faulty fibre optic reading outside my house, and TM has fixed it in the end...as for slow speeds on laptop is definitely due to cheap laptop being a bottleneck, because wifi is totally fine.

So i've found that to get near to 300mbps full speed, you need:

1. physically close to the router if you on wifi
2. OR use cable
3. and if using cable, don't have cheap hardware/laptop/desktop 😂

if you have these 3 things then your internet should be full speed

so anything else guys? This is my final update for this thread...thanks for all the replies so far, has been helpful.

oh yea, one last thing, the screenshots i whatsapp to maxis (given by the maxis call centre)..so when u got internet problems you can speedtest and screenshot forward to them, they will respond to u.

here's the maxis whatsapp number 011-1242 5970

TS, just for correction, your issue were not because of Cheap laptop, its more toward being OLD Laptop, im pretty sure a cheap new laptop thats below RM1.5k would still have gigabit lan port.

why does one need 300mbps internet speed? I am using 30 and it is more than good enough. Back in the days, unifi basic package was 10mbps and it was fine too. Can watch netflix HD on multiple screen without problems. Multiple google meet sessions also no problem on 30.

agreed! 👍

I suggest you can use USB tethering from your phone to your old laptop.
- Connect your phone to laptop via USB
- From your phone, go to Hotspot settings
- There should have USB tethering, turn it on and it is good to go.
(Android phone la..)

great to hear solve your problem for the lan issue maybe u can tyr used usb-to lan type.if your usb got 3.0 port can buy this.

UGREEN Network Adapter USB 3.0 to Ethernet RJ45 Lan Gigabit Adapter 10/100/1000 Mbps


https://www.lazada.com.my/products/ugreen-n...6AaAklhEALw_wcB

it just depends individual choice.also user if 1-2 user bandwidth confirm sufficient and also depends on usage .

This one is individual choice. Some may want to download huge files faster, streaming multiple 4K content, some may feel it's enough with 10mbps for youtube and social media.

games nowadays are huge. 100GB. and their updates also huge. 100mbps wont cut it. i wish maxis remove the mesh option in 500mbps package and make it cheaper.

On ookla speedtest I got 100mbps. Which I’m subscribing but on fast com I got 30+-mbps.

Which to trust ah bro?