Hi all, I paying for 300mbps but when I plug my laptop directly to router with cable, I tested only 80-90 mbps? Is this normal? I expect to get at 250-300 mbps like what is advertised.

Anybody here is getting near the advertised speed? I already called maxis support many times these few days, the technician came and now my internet better, but the speed is still 80-90 mbps only...any thoughts on this?

Why I pay for 300mbps but only getting 80-90 mbps even if I plug wire into the router?

And I also using cat6 cable also, I restarted router + modem, off the wifi, clear the cache, etc, everything I can think of but still same speed?

wat mobo? LAN port spec?

Router spec?

u need Gbps LAN port and router spec

By right, the lowest speed is 80% of what u pay for. Example if u are paying for 100mbps, min must get 80mbps to qualify. If lower than 80mbps, can complain to maxis or to respective gov etc

Could be speed capped by laptop's NIC

Try this to check

yea exactly! take unifi for example, my friend subscribe 100mbps but testing got 80-90mbps and that's logical! because it is near what is advertise.

so similarly maxis 300mbps should also be getting..maybe 280-290mbps right? but if u getting 80-90?? too far from advertised.

I think unifi is more honest.

and when u look at their prices u will notice the unifi 300mbps is alot more expensive than maxis 300mbps.. probably because unifi is truly 300mbps? so maxis is cheaper but the speed is not honest (false advertising)

I think it's actually unifi unfairly clamping down the speed of maxis as they use their infrastructure

I've seen this myself where I'm on Maxis Infrastructure I get 38Mbps on a 30Mbps plan but my friends who are using Maxis on Unifi Infrastructure get only 28Mbps

Not true. Unifi force you to take their TV hence the price difference. But then again, Unifi clamping down Maxis users might be true, because they cap the speed of Maxis users on their infra to the exact speed while allowing Unifi users to have slightly higher speed for overhead.

So to TS, check that your router and NIC support gigabit speed, then if problem still persist, call Maxis or report it to MCMC for action to be taken.

this should be the speed


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that's great! but you using wifi? i'm only getting 100mbps

that's great! but you using wifi? i'm only getting 100mbps

Are you using wifi or ethernet?

Open up device manager (just type Device Manager into windows search)

Find network adapters and open up the drop down menu

Then, look for stuff like "Realtek" "Qualcomm Atheros" "Mediatek RaLink" "Broadcom" or just "Generic"

If you see "Realtek PCIe FE Family Controller" then your ethernet can only go up to 100Mbps, and that's where the bottleneck is

As for the wifi, try searching online to see what max speeds it supports, most manufacturers cheap out and put only wifi 4/n
WiFi 4/N depending on your configuration can go from 72Mbps to max of 300Mbps, which might be why your speeds are slow

Alternatively, take a screenshot of that menu and we'll see if there's any culprits that may be causing your slowdown.

my router tplink ax10 https://www.tp-link.com/my/home-networking/...er/archer-ax10/

my pc wifi adapter is tplink tx50e https://www.tp-link.com/my/home-networking/...r/archer-tx50e/

That should have no issue getting 300Mbps

But you did mention plugging in via cable directly that only get 100Mbps, make sure your ethernet adapter is capable of Gigabit and you're using an ethernet cable of Cat 5e or higher

if both Wifi and Ethernet you only get 100Mbps, then please call Maxis or MCMC to complain, maybe they've set the wrong speed cap

Mine (300Mbps) also having same issue and tested speed at 100Mbps only after saw your post. Called Unifi and they will guide you to test and reset port, still at 100Mbps. Now waiting for their technician to check.

do post back when the technicians is done checking, see if you got speed improvement.

I've already called many times and just few days ago the technicians came to fix the faulty wire outside, after they were done my internet is now stable, no more DC, constant speed...

but the funny thing is, the speed still same 100mbps...is just now it is stable only.

the technician should do speed test.. and only sign off when able to prove 80% speed from your subscription.

What is the feedback from Unifi after this? U r paying for 300Mbps not 100Mbps, right?

If this is Maxis fibre why you call Unifi?