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Chat myBurgerLab : we're sorry , we fucked up tonight

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TSCalvin871989
post Jan 18 2021, 01:18 PM, updated 5y ago

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This post has been edited by Calvin871989: Jan 18 2021, 01:22 PM
miromiro
post Jan 18 2021, 01:19 PM

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Can copy paste the word?
SiewLee30
post Jan 18 2021, 01:19 PM

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overpriced shitty burger
tkh_1001
post Jan 18 2021, 01:20 PM

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Nombor renyi ada?
Explictz
post Jan 18 2021, 01:21 PM

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QUOTE(miromiro @ Jan 18 2021, 01:19 PM)
Can copy paste the word?
*
[we’re sorry. we fcked up tonight]

Dear guests,
If you had to go hungry tonight due to us not being able to send out food, we offer you our sincere apology. We have disappointed you.

One of our most basic duty in running a restaurant is to feed those who seek food from us. And today we failed some of you. Due to the avalanche of orders that got backlogged on our delivery partner’s side, we were absolutely blind sighted by the amount of orders that came in past 730pm.

While we tried to fulfill as many orders as we can but time was just not on our side as we are expected to close by 8pm.

To everyone that had to go hungry because your order was cancelled, your anger is justified. We understand that you had young children and old family members who were waiting on food to be delivered. We are sorry to have failed you today.
Please pm us. We promise to do our best to make up for it.

To all the abang abang Riders, we’re sorry we made you wait for nothing. We are working closely with our delivery partners to understand why the technical glitch occurred and will work towards solving it.

Lastly, we wanna thank our Bangsar Geeks for trying their best to serve all the orders despite all odds. They were busy cooking while fielding calls from angry guests, unhappy riders and even had to answer to the police in the end.

Given the current MCO situation, we are thankful for the opportunities and support given by everyone. While we failed to fulfill some orders tonight, we’re truly remorseful and we promise to do better tomorrow.

Take care and stay safe friends.

Sincerely,
Renyi and the myBurgerLab team.
J1g54w
post Jan 18 2021, 01:21 PM

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lol at idiots ordering delivery near closing time


iwubpreve
post Jan 18 2021, 01:22 PM

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so laku?
Baconateer
post Jan 18 2021, 01:22 PM

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QUOTE(J1g54w @ Jan 18 2021, 01:21 PM)
lol at idiots ordering delivery near closing time
*
what they should hv done is close the order by 7pm or 7.30pm
viktorherald
post Jan 18 2021, 01:22 PM

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QUOTE(miromiro @ Jan 18 2021, 01:19 PM)
Can copy paste the word?
*
<p>[we’re sorry. we fcked up tonight]

Dear guests, <br> If you had to go hungry tonight due to us not being able to send out food, we offer you our sincere apology. We have disappointed you.

One of our most basic duty in running a restaurant is to feed those who seek food from us. And today we failed some of you. Due to the avalanche of orders that got backlogged on our delivery partner’s side, we were absolutely blind sighted by the amount of orders that came in past 730pm.

While we tried to fulfill as many orders as we can but time was just not on our side as we are expected to close by 8pm.

To everyone that had to go hungry because your order was cancelled, your anger is justified. We understand that you had young children and old family members who were waiting on food to be delivered. We are sorry to have failed you today. <br> Please pm us. We promise to do our best to make up for it.

To all the abang abang Riders, we’re sorry we made you wait for nothing. We are working closely with our delivery partners to understand why the technical glitch occurred and will work towards solving it.

Lastly, we wanna thank our Bangsar Geeks for trying their best to serve all the orders despite all odds. They were busy cooking while fielding calls from angry guests, unhappy riders and even had to answer to the police in the end.

Given the current MCO situation, we are thankful for the opportunities and support given by everyone. While we failed to fulfill some orders tonight, we’re truly remorseful and we promise to do better tomorrow.

Take care and stay safe friends.

Sincerely,<br> Renyi and the myBurgerLab team.
lambsauce
post Jan 18 2021, 01:22 PM

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so whr compensation
Szzz
post Jan 18 2021, 01:22 PM

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QUOTE(J1g54w @ Jan 18 2021, 01:21 PM)
lol at idiots ordering delivery near closing time
*
tell that to the idiots that set closing time at 8pm
SUSDezs
post Jan 18 2021, 01:23 PM

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QUOTE(SiewLee30 @ Jan 18 2021, 01:19 PM)
overpriced shitty burger
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Overpriced decent burger la babi.. At least its not sial burger inside.
Ayer
post Jan 18 2021, 01:24 PM

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Overwhelmed with orders and folks say f&b is dying top lul
bigwolf
post Jan 18 2021, 01:24 PM

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Not a burgerlab customer here but just wanna say this, if everybody spam order at 7:45pm and expect it to be done before 8pm, ofc die la doh.gif

This post has been edited by bigwolf: Jan 18 2021, 01:24 PM
J1g54w
post Jan 18 2021, 01:24 PM

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QUOTE(Baconateer @ Jan 18 2021, 01:22 PM)
what they should hv done is close the order by 7pm or 7.30pm
*
Food ordering platform should do that since it takes one button and the MCO rule is universal.
drug5
post Jan 18 2021, 01:25 PM

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MBL nice ka?? Havent try yet maybe tomorrow order delivery liao drool.gif
hihihehe
post Jan 18 2021, 01:26 PM

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QUOTE(Baconateer @ Jan 18 2021, 01:22 PM)
what they should hv done is close the order by 7pm or 7.30pm
*
Grab cut off time is 720pm i believe
TSCalvin871989
post Jan 18 2021, 01:26 PM

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QUOTE(drug5 @ Jan 18 2021, 01:25 PM)
MBL nice ka?? Havent try yet maybe tomorrow order delivery liao drool.gif
*
Don't order at 7:30pm ya 😄
hollyweed
post Jan 18 2021, 01:26 PM

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Atleast they got some balls to do an open apology yo!
bukan mcm sesetengah pihak tu.. owai
Baconateer
post Jan 18 2021, 01:27 PM

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QUOTE(J1g54w @ Jan 18 2021, 01:24 PM)
Food ordering platform should do that since it takes one button and the MCO rule is universal.
*
QUOTE(hihihehe @ Jan 18 2021, 01:26 PM)
Grab cut off time is 720pm i believe
*
i think they can choose to close the order earlier thmselves..

dont hv to rely on grab or foodpanda

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