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 Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO

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jhleo1
post Dec 22 2021, 10:12 PM

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My QoS set to ON but can get this speedtest thru WIFI from my Tplink AX10. With Nvidia Shield TV connected, 2 kids tablet working too.

QUOTE
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QUOTE(QuantumEdge @ Dec 22 2021, 08:13 PM)
No no, it was my bad for not noticing QoS is ON
Still, I won't be upgrading... tried for the whole day and I cant even utilize more than 200mbps
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This post has been edited by jhleo1: Dec 22 2021, 10:27 PM
jhleo1
post Dec 23 2021, 09:55 AM

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Straight to termination and no backup plan?

QUOTE(QuantumEdge @ Dec 23 2021, 08:44 AM)
No idea, I'll be Unifi free soon anyway
Already submitted termination request to Unifi, waiting for them to followup
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jhleo1
post Dec 24 2021, 09:11 AM

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Check with TM with your service number.

QUOTE(yongtjunkit @ Dec 24 2021, 08:02 AM)
Wondering what price I would get if I were to keep the 300mbps speed upgrade?
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jhleo1
post Dec 24 2021, 02:17 PM

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No need if you can't find reason.

QUOTE(myrancid @ Dec 24 2021, 02:12 PM)
Why should I upgrade from 100Mbps to 300Mbps?
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jhleo1
post Dec 24 2021, 10:56 PM

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My case everything proceed on the spot at counter and TM point officer told me up to 2 days. I returned home and rest speed the same. Then can't wait just reboot everything then speed upgraded immediately. So my case took few hours only. My application was those early December batch which no technician came out any free equipment.

Your case delay may due to lack of technicians after flood around Selangor. Many houses facing broadband issues.

QUOTE(ultra.m.a.n @ Dec 24 2021, 07:48 PM)
After done the application for SWU RM129@300mbps at TM Point, how long we have to wait till the actual speed changeover?
I went to TM Point for that on last Friday, doc and application done, till now (1 week pass) still no news and no speed change yet….
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This post has been edited by jhleo1: Dec 24 2021, 10:59 PM
jhleo1
post Dec 28 2021, 10:59 AM

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My advice is go try up your luck in TM Point Center instead of listen us since all can be done only at TM Point Center.

QUOTE(wanman89 @ Dec 28 2021, 10:55 AM)
so this means if i want that package, i need to switch to other telco is it? and let them offer me the package? the bullshit with TM is that even me a 18 years  customer with them still no offer promo...from shitmyx to unifi lite and now fiber also the same
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jhleo1
post Dec 28 2021, 01:27 PM

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It is wanman89 which only recently took up Unifi offer.

QUOTE(QuantumEdge @ Dec 28 2021, 12:39 PM)
Maybe try to get a transfer ID from other telco, then go to TMpoint tell them you wanna terminate because xx ISP is cheaper/provide faster package
They might offer you back with that plan for retention?
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jhleo1
post Dec 29 2021, 01:35 PM

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Bro, Dec 2021 going to finish. Dont keep asking. Go do it ASAP before late.

QUOTE(wanman89 @ Dec 29 2021, 12:54 PM)
ok bro....but u apply and u still in contract right? or u already finish contract
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jhleo1
post Dec 30 2021, 12:10 AM

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So now no longer can get on spot. TM getting smart 🤓.

QUOTE(mostwanted82 @ Dec 30 2021, 12:07 AM)
Summited application to change to 300mbps@rm129 on Monday, but yet to receive any feedback from TM. Anyone here faced similar problem? The staff told me need HQ to approve, might take few working days
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jhleo1
post Dec 30 2021, 07:48 AM

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My application key in the system and effective within few hours only. The staff said no issue at all after check in system of my contract and system accepted. That's early of December.

[quote=Oltromen Ripot,Dec 30 2021, 12:41 AM]
So now no longer can get on spot. TM getting smart 🤓.
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[/quote]

I don't see a shift in processing pattern. Reading too much into it(?).

Right from the start, posts by those who were successful with their pleading already mentioned that the TM staff(s) they dealt with only filed their application, subjected to approval.
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[/quote]


This post has been edited by jhleo1: Dec 30 2021, 07:50 AM
jhleo1
post Dec 30 2021, 08:14 AM

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Ya ycs it's right. Forgot to mention sms part. Also you will be given reference number on spot in case any issue.

This post has been edited by jhleo1: Dec 30 2021, 08:16 AM
jhleo1
post Dec 30 2021, 09:58 AM

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The problem here is not only price war. Maxis is smart too because original price 300mbps is RM149 and only certain agent can give RM20/m for 24 months. Their after service quite bad over the past few years from mobile to broadband.

QUOTE(kk131 @ Dec 30 2021, 08:48 AM)
We really need a price war to bring the price down. Malaysia retail broadband is still expensive compared to world prices. Hope Celcom/Digi or one of the others will trigger some real competition.
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jhleo1
post Dec 31 2021, 08:42 AM

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Your package are same as me. No details to show under this package in myunifi app. Do you really can login your xxx@iptv in playtv@unifi app? My one can't use to login anymore after changed to this plan since no more free call and unifitv. Wonder how the system differentiate.

QUOTE(Rainings @ Dec 30 2021, 11:04 PM)
I manage to get "SWU" upgrade from 100Mbps>300Mbps. I am still under contract, my contract end in June 2022.

What I get:
- Price remained RM129, speed upgrade from 100Mbps > 300Mbps
- Get a new Wifi 6 Router (Will just keep it as a backup, since I just upgraded to Asus wifi6 router)
- Still can get free call, they told me at TM point (Surprise!)
- Unifi TV account (I didn't ask because I don't care lol)
- Renewed to 2 years contract.

user posted image
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This post has been edited by jhleo1: Dec 31 2021, 08:49 AM
jhleo1
post Dec 31 2021, 10:39 AM

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Bro, blame your own fault not read lah.... Lol..... I had shared too the info since early of December 2021. Fast come to KL to do it today.

QUOTE(Gaara92 @ Dec 31 2021, 09:43 AM)
Why you just told us today. Friday is weekend for east coast cities lolm TM Point not open today.
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jhleo1
post Dec 31 2021, 12:47 PM

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Bro.....300mbps from 100mbps not upgrade BUT downgrade right?

QUOTE(PRSXFENG @ Dec 31 2021, 12:22 PM)
Yes it has been mentioned here before, it's a free upgrade for a month
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jhleo1
post Dec 31 2021, 01:15 PM

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Ok my mistake.

QUOTE(Cendol_Pulut90 @ Dec 31 2021, 12:55 PM)
It is speed upgrade.
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This post has been edited by jhleo1: Dec 31 2021, 01:16 PM
jhleo1
post Dec 31 2021, 02:58 PM

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RM269 for 800mbps
RM199 for 500mbps.

QUOTE(afif92 @ Dec 31 2021, 02:50 PM)
If I'm not mistaken, it is RM239 without 6%. Correct me if I'm wrong.
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jhleo1
post Jan 1 2022, 10:45 AM

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Which branch? You may reboot your modem and rest the speed. If still old speed then pray since deadline till yesterday only.

QUOTE(wanman89 @ Jan 1 2022, 10:37 AM)
So i managed to go to tmpoint this evening...ans the staff were blur and went to ask the superior...waited a while...then she came out and say she can only offer 159 with mesh...i was like wtf la...i no need mesh...i need speed...then she godek² the system and say i called 100 about that package...

After that she ask my ic and thumbprint...i dont know if confirm or not...coz she said need confirm at hq and will submit on monday coz already friday evening....im like ok...after that she ask again tk thumb print...later she said will process in monday

So now do u think i got the package or not ya...she did mention bout the one hour time to open that speed....really hole get that package.....
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jhleo1
post Jan 1 2022, 01:34 PM

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Reboot anytime from now. May got surprise.

QUOTE(wanman89 @ Jan 1 2022, 12:12 PM)
Melaka at their hq....i think they submit it but because it was friday...they said the process like run next monday...and they did give a reference number on the form they gave me
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jhleo1
post Jan 1 2022, 04:06 PM

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Your contract started 2 days ago with new modem and now got problem? No warranty? Anyway 2 days diff only right if renew contract?

QUOTE(yagami05 @ Jan 1 2022, 03:58 PM)
ok just call them but wtf i need to renew contract if i change to new modem. i just use it for 2 days. dem tm
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This post has been edited by jhleo1: Jan 1 2022, 04:10 PM

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