No, I bought another one today.

https://www.carousell.com.my/p/steelcase-le...sort_by=popular

This post has been edited by veiven: Aug 14 2021, 02:28 AM

Yeah it's the same model. You can check the seller's page on Carousell https://carousell.com/p/1053059187

Thanks for the info guys!

how do you all know if the herman miller is original or not?

For an example like this seller, i wonder if the photos in the reviews are actually fake buyers or not.

https://shopee.com.my/%E3%80%90USA-Original...5326?position=0

You mistaken I've yet to even order it, just asking around whether Dsignhaus is selling a replica?

If it a replica then it cost around 1.7k not 8k. The actual authorised dealer Trax is selling at 12k for actual eames.

Haha, I did came across this seller as well. Look legit from the buyer ratings with photo. But say if it a real HM, not sure Malaysia AD will honour the 12 years warranty for it.

It a shame if HM can't honour it with these enormous price tag.

This post has been edited by hjh87: Aug 14 2021, 09:25 PM

The only AD is trax right?

Should be, can't find other then Trax from HM official website.

There’s a Herman Miller seller in carousel too. Seems trusty with the box, don’t know.

Didn't know this thread existed, should've read this thread before buying my chair the other day

Hi Sifus.. Originally planning to get tomaz gaming chair. but heard alot mix review, some say good some say bad. Now looking towards IKEA markus. I saw there are 2 models, any recommendation ?

by the way, wanna check with you where did you get your Herman Miller from?

Japan? so pretty much not relevant to MY

Even if it trusted seller, but in the end whether worth to save few hundred or thousand to just give up the 12 years warranty.

Have to find someone whom did purchased it through the carousel and ask a favour to verify whether the chair is under warranty coverage from Trax.

I read through the HM's FAQ:
"1. What can I do about a Herman Miller product I bought from a reseller that wasn’t authorized and now the product needs to be repaired?

Your best option is to contact the reseller, who can perhaps make the repair for you. Because Herman Miller can’t guarantee the condition or authenticity of the components used by unauthorized resellers, these products wouldn’t be covered by Herman Miller’s warranty. Buying from an authorized Herman Miller reseller gives you two advantages. First is authenticity. If the product comes from an authorized reseller, you can be certain it’s the real thing. Second is warranty. Herman Miller and its authorized resellers stand behind every Herman Miller product and have the ability to make repairs, if needed.


Came the second one
2. What if I’ve moved and need service for my Herman Miller product?

Visit our Dealer and Retailer locator to find the one nearest your current location. Contact them, and they can verify warranty coverage and coordinate repair or replacement."


So based on second FAQ, if the actual buyer from carousel can verify the coverage with Trax. Then mean warranty still available internationally.

Be WARNED, (some user posted this) HM warranty is only applicable to original owner and not transferable.

The non-transferable warranty I just get to know about it from the Carousell seller also. I asked about the warranty and he said it’s to contact him and he will ask the supplier. And one of his reasons is that most parts only covered up to 5 years in actual fact. It’s 1K difference from Trax prices and comes with the headrest.

Here I’m thinking, if I’m gonna buy such an expensive chair, I should just invest in authorised dealer despite it being 1K more and probably another 1K I need to look at if I want to fork out for the headrest. So that I will forever have a peace of mind.

But on the other hand, that seller is able to quote at least RM2K cheaper, and with the Atlas Headrest, quite a steal too!


What would you do yourself?

This post has been edited by miyakochan89: Aug 15 2021, 07:22 PM

if can wait (10+ weeks?) n price diff not too huge, just buy new from AD..paying for piece of mind.

if can't wait, condition very good, pricing also ok, just buy used. the chairs even without warranty are made to last.
worst case if one of the part broke, just order the specific parts to replace, the HM chair (embody in my case) is pretty easy to service

10+ weeks? Trax told me they will restock in about 1~2 weeks or so.
yeah, i guess just go big or go home. The authenticity is 100%.

Same situation, I still contemplating whether to order it through Shopee. If it a real HM, mean it a direct from factory or it targeted for china market.



Haha true just pay more for piece of mind, but being Malaysian can only say that warranty actually does not work well over here.

When come to claiming warranty, Malaysia's seller will 1st try a way to push the blame on buyer and void the warranty.

Ordering the parts for replacement is one of the solutions, but again won't be easy in Malaysia where AD might not entertain.


By the way, what the material used on your HM Embody? Steel, Carbon or Graphite?

The same shopee seller?

Yeah. I would assume that the AD would be more careful in their dealings since the customers they are targeting are on the higher side. Besides, it’s possible to lodge complaints I would think.


This post has been edited by miyakochan89: Aug 15 2021, 09:11 PM

oh, that's great..unless there isn't much to customise or they restock full spec, etc.
For the embody, basically can customise quite a number of parts

I don't think there is any fake HM, just garbage warranty as hjh87 mentioned

yup, warranty in MY is usually hit n miss. even AD might not entertain returns within 30 days for HM in MY

graphite color for both base and frame, black for the balance fabric
can never go wrong with full black

anyone bought these cheap chairs before? is it any good.
Can fold down the back. Can tilt and roll around. Mesh back. About RM280 each
https://shopee.com.my/Office-chair-Home-com...1948.9123414132


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