the DsignHaus one is replica or authorized remade of the Eames lounge chair? the replica is pretty affordable n the original remade ones are very exp

8k for replica eames, you kena con. a decent rep on taobao is about 3000rmb

how do you all know if the herman miller is original or not?

For an example like this seller, i wonder if the photos in the reviews are actually fake buyers or not.

https://shopee.com.my/%E3%80%90USA-Original...5326?position=0

The only AD is trax right?

There’s a Herman Miller seller in carousel too. Seems trusty with the box, don’t know.

The non-transferable warranty I just get to know about it from the Carousell seller also. I asked about the warranty and he said it’s to contact him and he will ask the supplier. And one of his reasons is that most parts only covered up to 5 years in actual fact. It’s 1K difference from Trax prices and comes with the headrest.

Here I’m thinking, if I’m gonna buy such an expensive chair, I should just invest in authorised dealer despite it being 1K more and probably another 1K I need to look at if I want to fork out for the headrest. So that I will forever have a peace of mind.

But on the other hand, that seller is able to quote at least RM2K cheaper, and with the Atlas Headrest, quite a steal too!


What would you do yourself?

if can wait (10+ weeks?) n price diff not too huge, just buy new from AD..paying for piece of mind.

if can't wait, condition very good, pricing also ok, just buy used. the chairs even without warranty are made to last.
worst case if one of the part broke, just order the specific parts to replace, the HM chair (embody in my case) is pretty easy to service

The same shopee seller?

Yeah. I would assume that the AD would be more careful in their dealings since the customers they are targeting are on the higher side. Besides, it’s possible to lodge complaints I would think.

oh, that's great..unless there isn't much to customise or they restock full spec, etc.
For the embody, basically can customise quite a number of parts

I don't think there is any fake HM, just garbage warranty as hjh87 mentioned
yup, warranty in MY is usually hit n miss. even AD might not entertain returns within 30 days for HM in MY

graphite color for both base and frame, black for the balance fabric
can never go wrong with full black

By the way, Trax still has stocks for the Size C HM Aeron.

My size is Size A yo. but based on all the measurements, seats depth and etc... I think Size A will be very small and no rooms for extra maneuvers. I will opt for Size B.
How much is the discounted price? you mean the one they showed on the website? Currently it's selling at RM6.1K. Already got stocks for Size B by the way.

I saw the 6.1k but do we know if it’s fully loaded? Any idea on the caster as well? The information is a quite vague.

I might just take the plunge to start my own spree. 😍

Trax furniture! I’m still looking out for an affiliate partnership with these dudes (at least five people have bought Aerons after viewing my videos) but it ain’t happening yet - still gotta see what I can hustle up 😭

They just opened up for showroom viewings though!



Headrest this I don’t really know - I got one Suspension one already and it’s been my workhorse for the longest time (am waiting for cushion). I think it was about 800? They included a hundred something for the tax plus delivery I guess.

hjh87 FYI, Trax uses GDEX to deliver.
I would have expected them to have their own fleets.

hjh87 I received my chair already. Ordered on Monday and received on Wednesday.

I bought from the authorised dealer - Trax Furniture. They came with their own fleet after all, not Gdex.

The chair is amazing, the quality is really good and the mesh quality is solid and extremely comfortable. It doesn’t bite into your skin nor scrap on your skin to cause discomfort.

However, within one hour of receiving the chair, I realised that the tilt mechanism cannot recline. I read through manuals and guide and etc, still unable to solve it. So I contacted their WhatsApp number. The service person tried to solve my problems but after some hoo haa, they managed to arrange a guy to come and inspect within the same day. And true enough, it was a faulty unit. He opened up the box and all to inspect, there was no issues with the mechanics, but the chair just won’t tilt and stuck in the tilt forward position. Finally Trax decided to do 1 on 1 exchange for me, but gotta wait until next week.

Despite my disappointment, I am so fucking glad that I didn’t decide to purchase from resellers from Shopee or Carousel and save on the RM1K. Can you imagine if this random thing happens? I don’t know how the hell im going to claim warranty or to get it exchanged! While I believe issues like mine happen far and in between, and in my case I got very unlucky? But still, just imagine if the kind of headaches that I would have to go through….

So right now I’m sitting on the faulty chair, patiently waiting for the new unit to come. I hope Trax Furniture honours their words. Since they confirmed it via their WhatsApp number that they will arrange an exchange, and it’ will be another new unit.

That’s all. Haha! 
Note: I still don’t understand why I have to wait until next week though. Boo.

I think they ship it as it is. The box is never opened until I did. Cause HM ships the chair fully assembled one.
This type of mechanism problem cannot run one la. I don’t think they knew about it. It’s too freaking obvious and basic mechanism to actually try to con customers. Also their company obviously aims for high paying customers, so they do need to maintain certain reputations.

They don’t sell. I asked before. This one I ordered from another Carousell seller. Will come next week or so.

But the chair also will have to wait until next week only can exchange, cause they have limited manpower. Oh well.

Did you manage to try out the chair?

I finally got my exchange and everything is working out so far. But I do think that getting a headrest will definitely make the overall experience much more pleasant and comfortable.