QUOTE(bezet @ Oct 31 2021, 10:12 PM)
So to clarify, this BOAN is selling grey import I assume? saw their offer and a bit skeptical since there are copy selling out there.
Yes I spoke to them before I got my Aeron from Trax. They said that they can ask suppliers to send parts if there are issues. Unlike Trax that tells me straight away that I can claim warranty with them.
They also told me that the chair is durable and most likely won’t break down, so might as well buy a cheaper one and then resell it at the same value later. I feel that this kinda sales speech is scammy as hell.
No doubt they will give an original Aeron(maybe?) problem is his supplier and warranty. With no official guarantee, you really don’t know where their Aeron is from. I mean there could be some minor defect units or equivalent, who knows really. Or those rejected units maybe? Which is most likely I feel. Otherwise why would they not have proper warranty at least?
Also, when I ordered my Aeron from Trax, my chair was a lemon unit, and Trax sent engineers to check and immediately replaced a new one for me. I doubt I will get the same treatments without official warranty. Because they have a responsibility to take care of Herman Miller reputation as well as an authorised dealer. The rest doesn’t.
Honestly if you can afford a 5K chair? Please pay slightly more to get that peace of mind.
Why risk it?
This post has been edited by miyakochan89: Oct 31 2021, 11:10 PM