The desktop app could display stock prices but unable to show orders as well as assets .

Mine too, u using unifi home?

Yup. All this while no issue .

i changed my DNS to google dns
8.8.8.8
8.8.4.4

Hi, I encountered the same problem. I am using unifi and umobile data.
May I know if you have solved the problem?

1) Having problems with the handphone app. It keeps asking me to log in (but there's no place/button to log in). All my individual orders/stocks are missing although under 'trade' I can see my total cash and total stocks $ . When I clicked on me--tiger account, it shows I have $0.

So how to log in? This app really weird. If I am really logged out, how come in some parts can see some of my stuff but in others, completely $0 and no orders fulfilled.


2) The commission free for 5 trades is only $0.99 and not $1.99? Anybody got the full $1.99?

This post has been edited by abcn1n: Jan 13 2021, 02:01 AM

Try using your 4G see whether you are able to solve the problem .

Ya the trade rebate is $0.99 . Didn't bother to ask why it's not $1.99.

Solved .

i changed my DNS to google dns
8.8.8.8
8.8.4.4

a16791 How to use 4G to do it on android phone? Sorry, not tech savvy.

I mean instead of connecting your phone to wifi u disconnect the wifi and use telco data mode.

Thanks. Anyway, got back my individual trades just now without having to do anything. Funny thing is apps still asking me to log in. If this happens again, will switch from wifi to phone telco and see what happens

i have the same question in mind. did anyone successfully withdraw money from tigerbroker? thnanks

Anyone can login recently through unifi?

Mentioned before. Switch your DNS away from Telekom, use maybe https://1.1.1.1

Yup, try that, no luck still.

I'm unable to perform deposit/ withdraw transaction with the error message below. Anyone facing this issue? Even their website is not accessible from mobile browser with same error.



Found solution below. It seems that its mobile app is blocked as well by TM?! Changed my DNS to Google DNS on my PC but never thought that they are able to block mobile app as well...

Android 9 supports "Private DNS" which uses DNS-over-TLS to provide security and privacy for your DNS queries. You can configure it with the following steps.

Go to Settings > Network & Internet > Advanced > Private DNS.
Select Private DNS provider hostname.
Enter dns.google as the hostname of the DNS provider.
Click Save.

This post has been edited by DARKSIDE: Jan 20 2021, 09:40 AM

Try a USD withdrawal yesterday to DBS. Submitted 4.30pm and they request to submit bank statement for the first time. By 6pm funds is in my account .

Same, pretty quick actually.

Also got buy GME?

Haha. Not my cup of tea.

A lot of new born millions last night. Hopefully, no one here try to short it.