I will say dream on considering how Sony cancel/delay their online pre-order.

no, that's not right. lol

it's most probably human error that some people ended up with disc version instead of the digital version they paid for.

you think sony in the west is so kind to give free upgrade to those people?

sony CEO in japan must be getting pissed off once he reads the financial reports & that liberal dickhead in charge of SIE USA will lose his job.

i suggest you talk to sony about your po. don't just ignore their calls. worst case scenario, they will just cancel your po & refund your money in 2 months time if they don't hear from you.

talk to them & let them know you agree to wait for second batch. better then nothing, right?

Same here. At first i thought all the same white box no matter which version. After watching unboxing couple days ago, I realized it's black! Look cooler.

Pre-order list....Hopefully it will become owner list very soon! LOL.

PS5 pre-order list

Nickname / Version / Place ordered
1. -PuPu^ZaPruD3r- / Disc Version / Sony KL
2. shinjite / Disc Version / SenQ online (hopefully no delays LOL)
3. Max2006 / Digital Version / Sony Store KLCC
4. Astoncheah/ disk version/sony store queensbay penang

Digital version is BLACK box, disc version is WHITE box. It's very difficult to mix up unless Sony employ blind employees.

Then again, it's not uncommon for companies that value their brand reputation to give some candies to customers in order to avoid backlash, but that is totally up to the attitude of the local management. Most foreign companies when operating in Msia, the local management adopt local tak apa/kiamsiap attitude that is totally not the same as their foreign counterpart.

I intend to wait for their black and white email so I can bring their manager to consumer tribunal and have a coffee together.

https://www.lowyat.net/2020/226169/early-ad...ew-ps5-console/

Jom blekops

people who put those ps5 in boxes are human. human can get tired & make mistakes. white box or black box, people can still make mistakes especially if they are factory workers doing the same shit 24/7 for low pay.

Well said.

Ya thats true. But I wonder how many who ROI earlier did get the phone call? I think it was wkn who followed up and gave them a call. I dont think they will bother if he didn't call in.

Lesson learnt. Next round for PS6 I will go ROI at Sony Centres.

i didn't follow up. they called me & whatsapp me also.

Did u just implied Sooony pay peanuts to workers and have poor management ability.....

ps5 made in china. how much you think sony pay those workers there?

Pre-order list....Hopefully it will become owner list very soon! LOL.

PS5 pre-order list

Nickname / Version / Place ordered
1. -PuPu^ZaPruD3r- / Disc Version / Sony KL
2. shinjite / Disc Version / SenQ online (hopefully no delays LOL)
3. Max2006 / Digital Version / Sony Store KLCC
4. Astoncheah/ disk version/sony store queensbay penang
5. dark_heart07 / disk edition / sony centre ipoh parade

But just now we were talking about packaging the goods for courier to customers...... Surely this is done in each country.

Or u meant the china cheap labor wrongly packed PS5 disc version into black box meant for digital version?

This post has been edited by iGamer: Nov 16 2020, 11:37 AM

true...i think sony malaysia if they receive all disc version from the sony hq and sony hq tell them to give digital buyer the disc because no enough stock.100% sony malaysia want to keep it and tell the digital version buyer no stock refund/delay..or pay more to get the disc version

Nah, done by Foxconn in China

how you know each country pack the goods themselves? for all you know chinaman is the one doing it.

Unless Sony Msia is headed by a foreigner, otherwise you can expect local attitude in handling customer, totally cannot compare with more developed countries where businesses avoid offsetting customers.