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 TnG eWallet Discussion Thread V1, eWallet, PayDirect

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cybpsych
post Feb 7 2022, 07:54 AM

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QUOTE(dp82 @ Feb 7 2022, 06:50 AM)
I use smart tag + t&g
Assuming i activated paydirect n use the smart tag lane, does it deduct fr my ewallet/ t&g?
*
deduct from ewallet


read this FAQ and how paydirect works https://www.touchngo.com.my/consumer/toll/paydirect/

https://support.tngdigital.com.my/hc/en-my/...87833-PayDirect

This post has been edited by cybpsych: Feb 7 2022, 07:55 AM
abcde-1
post Feb 7 2022, 10:11 AM

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May i know whether now still can able "cash in" to GO+?

lowkelvin
post Feb 7 2022, 10:28 AM

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QUOTE(abcde-1 @ Feb 7 2022, 10:11 AM)
May i know whether now still can able "cash in" to GO+?
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Yes
cybpsych
post Feb 7 2022, 10:30 AM

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QUOTE(abcde-1 @ Feb 7 2022, 10:11 AM)
May i know whether now still can able "cash in" to GO+?
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why not? what's stopping you from doing so? hmm.gif
abcde-1
post Feb 7 2022, 10:37 AM

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QUOTE(cybpsych @ Feb 7 2022, 10:30 AM)
why not? what's stopping you from doing so? hmm.gif
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I thought the promotion is over so cannot cash in anymore.

if like that meaning to say I had been banned by Touch n Go, due to I cannot cash in anymore.

Even though use bank transfer also cannot cash in.

sad.gif sad.gif

Anyways thanks for reply.
cybpsych
post Feb 7 2022, 10:45 AM

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QUOTE(abcde-1 @ Feb 7 2022, 10:37 AM)
I thought the promotion is over so cannot cash in anymore.

if like that meaning to say I had been banned by Touch n Go, due to I cannot cash in anymore.

Even though use bank transfer also cannot cash in.

sad.gif  sad.gif

Anyways thanks for reply.
*
go+ is a standard feature

4% bonus is just bonus, nothing about removal of the go+ feature


if you cannot cash-in to go+ due to policy violation, then gotta sort out with TNG Digital team.

This post has been edited by cybpsych: Feb 7 2022, 10:46 AM
MGM
post Feb 7 2022, 10:46 AM

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QUOTE(abcde-1 @ Feb 7 2022, 10:37 AM)
I thought the promotion is over so cannot cash in anymore.

if like that meaning to say I had been banned by Touch n Go, due to I cannot cash in anymore.

Even though use bank transfer also cannot cash in.

sad.gif  sad.gif

Anyways thanks for reply.
*
What is the pattern of your cash-in n cashout?
abcde-1
post Feb 7 2022, 10:56 AM

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QUOTE(MGM @ Feb 7 2022, 10:46 AM)
What is the pattern of your cash-in n cashout?
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Last month use credit card Cash In, then this month Cash Out.

Then banned doh.gif doh.gif


paogeh
post Feb 7 2022, 11:21 AM

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Update on my A+ , bought the KFC RM29 voucher for RM19.90 ::

1. A+ will refund on 10Feb (full refund)
2. A+ gave RM3 TNG reload pin as compensation .




lkoky
post Feb 7 2022, 11:23 AM

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QUOTE(abcde-1 @ Feb 7 2022, 10:56 AM)
Last month use credit card Cash In, then this month Cash Out.

Then banned doh.gif  doh.gif
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precisely how many days in between Credit card cash in & cash out?
beLIEve
post Feb 7 2022, 11:39 AM

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QUOTE(abcde-1 @ Feb 7 2022, 10:37 AM)
Even though use bank transfer also cannot cash in.
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Bank transfer is supposed to be direct into Go+, not through ewallet
abcde-1
post Feb 7 2022, 12:03 PM

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QUOTE(lkoky @ Feb 7 2022, 11:23 AM)
precisely how many days in between Credit card cash in & cash out?
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One month cash in many times.

But cash out only once a month.
abcde-1
post Feb 7 2022, 12:05 PM

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QUOTE(beLIEve @ Feb 7 2022, 11:39 AM)
Bank transfer is supposed to be direct into Go+, not through ewallet
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Is it?
I had tried use duitnow but direct go ewallet instead of Go+

beLIEve
post Feb 7 2022, 12:38 PM

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QUOTE(abcde-1 @ Feb 7 2022, 12:05 PM)
Is it?
I had tried use duitnow but direct go ewallet instead of Go+
*
from inside Go+, Cash In > FPX. Now you better settle with TNG to unban your Go+ cash in since you're literally stuck just between dream and reality.

What I tried to say was, if you bank transfer, don't go through the ewallet.

This post has been edited by beLIEve: Feb 7 2022, 12:39 PM
paogeh
post Feb 7 2022, 12:47 PM

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Request GO+ withdrawal to bank 31Jan .

Masuk bank acc 3FEB .

*1st time doing ,
**acc still active, no ban . SYukur.
***Z city reload tng > 3k , i withdraw 2k only.









abcde-1
post Feb 7 2022, 01:01 PM

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QUOTE(beLIEve @ Feb 7 2022, 12:38 PM)
from inside Go+, Cash In > FPX. Now you better settle with TNG to unban your Go+ cash in since you're literally stuck just between dream and reality.

What I tried to say was, if you bank transfer, don't go through the ewallet.
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I see. Noted.

Ok will try to contact TNG and see what they reply first.


weiseang72
post Feb 7 2022, 04:24 PM

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if our tng ewallet insufficient balance , when use retail purchase will they auto deduct the GO+ balance? or I need manual transfer it to ewallet
poweredbydiscuz
post Feb 7 2022, 04:30 PM

 
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QUOTE(weiseang72 @ Feb 7 2022, 04:24 PM)
if our tng ewallet insufficient balance , when use retail purchase will they auto deduct the GO+ balance? or I need manual transfer it to ewallet
*
Auto
SUSxander83
post Feb 7 2022, 06:21 PM

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QUOTE(paogeh @ Feb 7 2022, 11:21 AM)
Update on my A+  , bought the KFC RM29 voucher for RM19.90 ::

1. A+ will refund on 10Feb (full refund)
2. A+ gave RM3 TNG reload pin as compensation .
*
Good compensation rclxms.gif

QUOTE(beLIEve @ Feb 7 2022, 11:39 AM)
Bank transfer is supposed to be direct into Go+, not through ewallet
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FPX bank transfer is for Go+ while DuitNow transfer is for the wallet reload

QUOTE(abcde-1 @ Feb 7 2022, 12:05 PM)
Is it?
I had tried use duitnow but direct go ewallet instead of Go+
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Yes through DuitNow only goes into reload for the wallet
Taikor.Taikun
post Feb 7 2022, 07:49 PM

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Recently fraud cases around me.

Case 1: A guy receive notification his TnG eWallet transferred out rm3k to unknown tel number. Apparently, ur TnG linked to credit card is not secured. Luckily, he bought WalletSafe, the rm1 protection from unauthorised protection for 6 months, so he can claim.

Case 2: Another guy receive phone call that he will be given rm800 angpow, request last 6 digit of his IC to update the system. Rm200 transferred out. Luckily he didnt keep his credit card detail for reload in his app

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