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 TnG eWallet Discussion Thread V1, eWallet, PayDirect

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beLIEve
post Nov 17 2021, 12:00 PM

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QUOTE(cassian948 @ Nov 17 2021, 11:49 AM)
Please advise,

TnG support has lifted the cash in restriction on my Go+ account. But now, I'm no longer interested to use TnG eWallet, what are the best way for me to withdraw all my money? Currently I got RM21K there, if I cash out my Go+ then cash in from my eWallet, I'm afraid they going to permaban my account then the 12K balance on eWallet just stuck there, and I need to spend on platforms that doesn't really have things worth spending for.
*
ask them to reverse back the charges to your credit card?
cybpsych
post Nov 17 2021, 12:15 PM

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QUOTE(cassian948 @ Nov 17 2021, 11:49 AM)
Please advise,

TnG support has lifted the cash in restriction on my Go+ account. But now, I'm no longer interested to use TnG eWallet, what are the best way for me to withdraw all my money? Currently I got RM21K there, if I cash out my Go+ then cash in from my eWallet, I'm afraid they going to permaban my account then the 12K balance on eWallet just stuck there, and I need to spend on platforms that doesn't really have things worth spending for.
*
RM21k or 12k?


request for full account termination

// 10. Can I terminate my Touch ‘n Go eWallet account?

Yes, you may terminate your Touch ‘n Go eWallet account by contacting our customer
service careline at +603 5022 3888 anytime between 7am and 10pm, daily including public
holidays, they will be ready to assist on your needs.

Upon termination of the user’s Touch ‘n Go eWallet account, the balance of funds in the
eWallet account shall be refunded to the user after fourteen (14) business days from the
said termination subject to confirmation provided to Touch ‘n Go eWallet customer
service careline team. //

victorian
post Nov 17 2021, 12:15 PM

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QUOTE(beLIEve @ Nov 17 2021, 12:00 PM)
ask them to reverse back the charges to your credit card?
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Withdraw rm500 every week until 0. That will take around 10 months.
ericlaiys
post Nov 17 2021, 12:24 PM

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QUOTE(cassian948 @ Nov 17 2021, 11:49 AM)
Please advise,

TnG support has lifted the cash in restriction on my Go+ account. But now, I'm no longer interested to use TnG eWallet, what are the best way for me to withdraw all my money? Currently I got RM21K there, if I cash out my Go+ then cash in from my eWallet, I'm afraid they going to permaban my account then the 12K balance on eWallet just stuck there, and I need to spend on platforms that doesn't really have things worth spending for.
*
u do money laundering? for what put money into TNG beside than 9.5k Go+
beLIEve
post Nov 17 2021, 12:27 PM

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QUOTE(victorian @ Nov 17 2021, 12:15 PM)
Withdraw rm500 every week until 0. That will take around 10 months.
*
10 months? i think he'd rather get a permaban tongue.gif
ikanbilis
post Nov 17 2021, 12:30 PM

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QUOTE(BacktoBasics @ Nov 17 2021, 10:48 AM)
oh is it... what platform? care to share sikit?
*
Zcity

cybpsych
post Nov 17 2021, 12:36 PM

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QUOTE(cassian948 @ Nov 7 2021, 05:03 PM)
I having issue with cash in to my Go+ account from my e-wallet, but no problem when cash in to Go+ via FPX.

Even RM10 cash in from e-wallet won't go through.

What's the issue? I'm on the Premium tier

Edit: "...no problem when..."
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QUOTE(cassian948 @ Nov 7 2021, 06:22 PM)
Last month I cash out RM15K, no issue.

This month just 9K.
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QUOTE(cassian948 @ Nov 7 2021, 07:31 PM)
Yeah I do received it, it appear on my Go+ when it's below 9.5K.

user posted image
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QUOTE(ericlaiys @ Nov 17 2021, 12:24 PM)
u do money laundering? for what put money into TNG beside than 9.5k Go+
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wash lor

This post has been edited by cybpsych: Nov 17 2021, 12:50 PM
cassian948
post Nov 17 2021, 02:13 PM

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QUOTE(cybpsych @ Nov 17 2021, 12:36 PM)
wash lor
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No wash lar.

Just promo here and there, so TnG eWallet serve as pocket change just like MBB MAE.
propusers
post Nov 17 2021, 04:45 PM

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QUOTE(tan_aniki @ Nov 17 2021, 10:18 AM)
i top up all using cc, but not going to wd directly from Go+, plan to spend it after Jan
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i top up all using cc, plan to withdraw 9.5k in Jan... if block me after that, just say bye bye to Go+ and move forward to other ewallet...

just not sure whether tngo will block the 9.5k transferring to bank account or not.

cassian948
post Nov 17 2021, 05:08 PM

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QUOTE(propusers @ Nov 17 2021, 04:45 PM)
i top up all using cc, plan to withdraw 9.5k in Jan... if block me after that, just say bye bye to Go+ and move forward to other ewallet...

just not sure whether tngo will block the 9.5k transferring to bank account or not.
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I think TnG block after you topup eWallet, not after you withdraw. So cash out 9.5K from Go+ would be just fine, but if you top up eWallet again, they will block you from cash it into Go+ account from your eWallet balance, so the money stay at eWallet balance only.
ikanbilis
post Nov 17 2021, 05:17 PM

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QUOTE(propusers @ Nov 17 2021, 04:45 PM)
i top up all using cc, plan to withdraw 9.5k in Jan... if block me after that, just say bye bye to Go+ and move forward to other ewallet...

just not sure whether tngo will block the 9.5k transferring to bank account or not.
*
Once your money in Go+, they cannot stop you from withdrawing else it would be a scam.
!@#$%^
post Nov 17 2021, 05:59 PM

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QUOTE(ikanbilis @ Nov 17 2021, 05:17 PM)
Once your money in Go+, they cannot stop you from withdrawing else it would be a scam.
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yup. one way out.
Barricade
post Nov 17 2021, 10:40 PM

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QUOTE(cassian948 @ Nov 17 2021, 11:49 AM)
Please advise,

TnG support has lifted the cash in restriction on my Go+ account. But now, I'm no longer interested to use TnG eWallet, what are the best way for me to withdraw all my money? Currently I got RM21K there, if I cash out my Go+ then cash in from my eWallet, I'm afraid they going to permaban my account then the 12K balance on eWallet just stuck there, and I need to spend on platforms that doesn't really have things worth spending for.
*
Close your account. Say bye bye forever to TnG and they will transfer your balance to your bank account
Michael_Light
post Nov 18 2021, 08:18 AM

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QUOTE(cassian948 @ Nov 17 2021, 11:49 AM)
Please advise,

TnG support has lifted the cash in restriction on my Go+ account. But now, I'm no longer interested to use TnG eWallet, what are the best way for me to withdraw all my money? Currently I got RM21K there, if I cash out my Go+ then cash in from my eWallet, I'm afraid they going to permaban my account then the 12K balance on eWallet just stuck there, and I need to spend on platforms that doesn't really have things worth spending for.
*
Do you send a support ticket to lift? Or it auto lift after certain time?

cassian948
post Nov 18 2021, 03:17 PM

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QUOTE(Michael_Light @ Nov 18 2021, 08:18 AM)
Do you send a support ticket to lift? Or it auto lift after certain time?
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I report the issue to TnG support, they lifted the cash into Go+ restriction in 7 days.
cassian948
post Nov 18 2021, 03:18 PM

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QUOTE(Barricade @ Nov 17 2021, 10:40 PM)
Close your account. Say bye bye forever to TnG and they will transfer your balance to your bank account
*
TnG support also said, they can refund money back to my Credit Card. But my source of fund varies for my eWallet, eg FPX, DuitNow transfer and Credit Card too.
beLIEve
post Nov 18 2021, 03:20 PM

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QUOTE(cassian948 @ Nov 18 2021, 03:18 PM)
TnG support also said, they can refund money back to my Credit Card. But my source of fund varies for my eWallet, eg FPX, DuitNow transfer and Credit Card too.
*
refund means refund to the original sources
tiramisu83
post Nov 18 2021, 03:34 PM

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hi guys, is the bonus earning (that 4% extra) guaranteed?
Normally i received the bonus earning at midnight around 3am, but i didn't get it yesterday 17-Nov, is there a capping?
cybpsych
post Nov 18 2021, 03:40 PM

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QUOTE(tiramisu83 @ Nov 18 2021, 03:34 PM)
hi guys, is the bonus earning (that 4% extra) guaranteed?
Normally i received the bonus earning at midnight around 3am, but i didn't get it yesterday 17-Nov, is there a capping?
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1) bonus earning CREDITING is at wee hours (3am, 4am, 5am, etc)

2) bonus earning REFLECTING on the app is later in the morning (7am, 8am etc)


so far, each day's bonus earning were credited and reflected on the app
thecurious
post Nov 18 2021, 04:12 PM

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QUOTE(tiramisu83 @ Nov 18 2021, 03:34 PM)
hi guys, is the bonus earning (that 4% extra) guaranteed?
Normally i received the bonus earning at midnight around 3am, but i didn't get it yesterday 17-Nov, is there a capping?
*
There is a Cap, can see in the FAQ
Also, no bonus if balance fall below 200.

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