Welcome Guest ( Log In | Register )

440 Pages « < 393 394 395 396 397 > » Bottom

Outline · [ Standard ] · Linear+

 Proton X50 2020 v1, B-Segment killer

views
     
josh5671
post Oct 23 2023, 12:45 PM

Regular
******
Senior Member
1,197 posts

Joined: Dec 2010
QUOTE(ayamxxx @ Oct 23 2023, 08:50 AM)
so all function? Understand the Hi Proton not working right?
*
maybe thats one of the reason some FS user change it leh? whistling.gif
reubenster93
post Oct 23 2023, 03:02 PM

Getting Started
**
Junior Member
51 posts

Joined: Sep 2013


QUOTE(ayamxxx @ Oct 23 2023, 08:50 AM)
so all function? Understand the Hi Proton not working right?
*
Hi Proton doesn't work. I rather not have it either. Always triggered by accident. Apparently Chinese voice commands are supported but I haven't checked it out.
ayamxxx
post Oct 23 2023, 03:36 PM

Look at all my stars!!
*******
Senior Member
4,067 posts

Joined: Apr 2010
From: Kuala Lumpur



QUOTE(reubenster93 @ Oct 23 2023, 03:02 PM)
Hi Proton doesn't work. I rather not have it either. Always triggered by accident. Apparently Chinese voice commands are supported but I haven't checked it out.
*
ok expected. thanks

This post has been edited by ayamxxx: Oct 23 2023, 03:37 PM
twopiece
post Oct 24 2023, 09:58 AM

Getting Started
**
Junior Member
108 posts

Joined: Sep 2008


hey guys,

wanna ask regarding disk plate, my x50 mileage now is only at 23k but disk plate not smooth anymore (confirmed by cs) (and no..i dun spray water on it while heated)

the vibration on steering is getting serious by day, just wanna confirm tat this is the path forward to get this fix.

they only suggest to skim it and force me to pay for the brake pad which cost around 500+. is there such thing on this situation ? possible to claim a new set or something ?

also the wind issue still is a thing with no actual solution a ? rclxub.gif

This post has been edited by twopiece: Oct 24 2023, 10:01 AM
ayamxxx
post Oct 24 2023, 10:11 AM

Look at all my stars!!
*******
Senior Member
4,067 posts

Joined: Apr 2010
From: Kuala Lumpur



QUOTE(twopiece @ Oct 24 2023, 09:58 AM)
hey guys,

wanna ask regarding disk plate, my x50 mileage now is only at 23k but disk plate not smooth anymore (confirmed by cs) (and no..i dun spray water on it while heated)

the vibration on steering is getting serious by day, just wanna confirm tat this is the path forward to get this fix.

they only suggest to skim it and force me to pay for the brake pad which cost around 500+. is there such thing on this situation ? possible to claim a new set or something ?

also the wind issue still is a thing with no actual solution a ?  rclxub.gif
*
I had the same situation last year on x70 ckd, when the mileage yet to hit 40k km, iinm 37k km. Juddering at high brake for the 3 years old car. Nearby sc willing to skim foc under warranty without need to replace the pad cz still thick enough. I saw plenty share in FB group for Kelana Jaya 3S, so went there. Straight they request a new front Rotor under warranty and they telling me pad still thick enough. After 2 weeks, part arrive and get it replaced there last time, foc

This post has been edited by ayamxxx: Oct 24 2023, 10:11 AM
twopiece
post Oct 24 2023, 10:15 AM

Getting Started
**
Junior Member
108 posts

Joined: Sep 2008


QUOTE(ayamxxx @ Oct 24 2023, 10:11 AM)
I had the same situation last year on x70 ckd, when the mileage yet to hit 40k km, iinm 37k km. Juddering at high brake for the 3 years old car. Nearby sc willing to skim foc under warranty without need to replace the pad cz still thick enough. I saw plenty share in FB group for Kelana Jaya 3S, so went there. Straight they request a new front Rotor under warranty and they telling me pad still thick enough. After 2 weeks, part arrive and get it replaced there last time, foc
*
i see..i'll talk to them again to request without the change of brake pad..i only drive in town, i doubt the brake pad is anywhere near half also..

btw wads the front rotor ya, isit part of the disk plate ? not a car guy ..not really knowledgeable on cars @@
ayamxxx
post Oct 24 2023, 03:34 PM

Look at all my stars!!
*******
Senior Member
4,067 posts

Joined: Apr 2010
From: Kuala Lumpur



QUOTE(twopiece @ Oct 24 2023, 10:15 AM)
i see..i'll talk to them again to request without the change of brake pad..i only drive in town, i doubt the brake pad is anywhere near half also..

btw wads the front rotor ya, isit part of the disk plate ? not a car guy ..not really knowledgeable on cars @@
*
Rotor is the disc brake.
twopiece
post Oct 24 2023, 03:40 PM

Getting Started
**
Junior Member
108 posts

Joined: Sep 2008


QUOTE(ayamxxx @ Oct 24 2023, 03:34 PM)
Rotor is the disc brake.
*
I see..its bad tat i went to this SC-A d..coz they told me that once i go to one SC for a warranty claim ..the rest of the SC branch can only refer back to previous SC-A..is this true ?
ayamxxx
post Oct 24 2023, 04:06 PM

Look at all my stars!!
*******
Senior Member
4,067 posts

Joined: Apr 2010
From: Kuala Lumpur



QUOTE(twopiece @ Oct 24 2023, 03:40 PM)
I see..its bad tat i went to this SC-A d..coz they told me that once i go to one SC for a warranty claim ..the rest of the SC branch can only refer back to previous SC-A..is this true ?
*
Nope in my case. Just go and demand to SC
@rleng
post Oct 27 2023, 01:26 PM

Getting Started
**
Junior Member
176 posts

Joined: May 2009
my fs now cannot connect to 4g . done unplug IP fuses for >30 sec to reset, yet still failed to connect. any advice b4 i send to service center ?
ycs
post Oct 27 2023, 02:30 PM

MEMBER
*******
Senior Member
4,241 posts

Joined: Jan 2003
From: Selangor



QUOTE(@rleng @ Oct 27 2023, 01:26 PM)
my fs now cannot connect to 4g . done unplug IP fuses for >30 sec to reset, yet still failed to connect. any advice b4 i send to service center ?
*
mine can connect but sometimes trip info isnt recorded, 4G signal seems patchy when online; wonder which telco its using
jackstrom
post Oct 31 2023, 05:57 PM

Getting Started
**
Junior Member
93 posts

Joined: Feb 2011
Hey Guys,
I now stuck in dilemma due the my car have weird metal rattle noise from the front of car. Which I think either from wheel area or maybe flywheel.
And yes I already complain and send to my usual sc for car check/diagnose.
After SC checked it, they think likely is flywheel but they not very confirm and then ask me send it to cose. sweat.gif
But after calling cose SC (phone number I found online), they say they do not provide repair and ask me call the HQ hotline shocking.gif
I tried to called HQ hotline but it always busy doh.gif

Anyone can tell me which SC with better experience on repair X50 that I can send it in to?

amscouzach57
post Oct 31 2023, 08:14 PM

On my way
****
Junior Member
539 posts

Joined: Jul 2010


QUOTE(jackstrom @ Oct 31 2023, 05:57 PM)
Hey Guys,
I now stuck in dilemma due the my car have weird metal rattle noise from the front of car. Which I think either from wheel area or maybe flywheel.
And yes I already complain and send to my usual sc for car check/diagnose.
After SC checked it, they think likely is flywheel but they not very confirm and then ask me send it to cose.  sweat.gif
But after calling cose SC (phone number I found online), they say they do not provide repair and ask me call the HQ hotline shocking.gif
I tried to called HQ hotline but it always busy  doh.gif

Anyone can tell me which SC with better experience on repair X50 that I can send it in to?
*
Should be COSE. Why not try sending it for service there & indicate the issue?
jackstrom
post Oct 31 2023, 08:50 PM

Getting Started
**
Junior Member
93 posts

Joined: Feb 2011
QUOTE(amscouzach57 @ Oct 31 2023, 08:14 PM)
Should be COSE. Why not try sending it for service there & indicate the issue?
*
the things is last regular maintenance is last Sept. (Just usual oil change etc).
So I call up to COSE for sending in for a proper checking la.
Now both sc are taichi here and there. aiks...

amscouzach57
post Oct 31 2023, 10:01 PM

On my way
****
Junior Member
539 posts

Joined: Jul 2010


QUOTE(jackstrom @ Oct 31 2023, 08:50 PM)
the things is last regular maintenance is last Sept. (Just usual oil change etc).
So I call up to COSE for sending in for a proper checking la.
Now both sc are taichi here and there. aiks...
*
Because the car not yet send, they can taichi here & there.

Why don't you try to send service for 2nd time (it could be a bit wasteful, but since your regular maintenance was just regular oil change)

If the car already received at service bay, they have no choice but to check it.

If I were you, I will stop sending the X50 to the usual place for servicing.

Just send to COSE next time. They usually have the first know how & also all the updated info compared to other service centres.

I'm facing similar issue of the metal rattling noise, but it is with a 6 year old Persona.

My X50 executive is doing fine so far. Just changed to 2nd battery, 2 months back.
ktek
post Oct 31 2023, 10:19 PM

小喇叭
********
All Stars
13,217 posts

Joined: Jul 2006
today minor flood i saw a x50 not dare to continues.
sampai half rim u guys go or not
ktek
post Oct 31 2023, 10:21 PM

小喇叭
********
All Stars
13,217 posts

Joined: Jul 2006
QUOTE(jackstrom @ Oct 31 2023, 05:57 PM)
Hey Guys,
I now stuck in dilemma due the my car have weird metal rattle noise from the front of car. Which I think either from wheel area or maybe flywheel.
And yes I already complain and send to my usual sc for car check/diagnose.
After SC checked it, they think likely is flywheel but they not very confirm and then ask me send it to cose.  sweat.gif
But after calling cose SC (phone number I found online), they say they do not provide repair and ask me call the HQ hotline shocking.gif
I tried to called HQ hotline but it always busy  doh.gif

Anyone can tell me which SC with better experience on repair X50 that I can send it in to?
*
flywheel?? noise in gear or free gear bro
zero12
post Nov 1 2023, 11:01 AM

Getting Started
**
Junior Member
71 posts

Joined: Nov 2010
From: Seremban



QUOTE(zero12 @ Sep 25 2023, 04:00 PM)
Hi all, I need some advice here.

Last month my wife car got battery issues and we called up Proton road assistance. Towing sent by Proton did a bad job and made damages to the gearbox when bringing her car to the service center. The towing company don't wanna admit they did wrong.

We raised up this issue to Proton customer service, Liberty insurance (the insurance partner) and even made a police report. We sent multiple emails demanding for them to take responsibility but they kept saying it's under investigation without any specific PIC given to us. This issue has been dragging us for a month with no progress and I'm getting nervous.

The only thing we haven't done is report to Tribunal. My question is, what can I do to make this process faster without us claiming our insurance?

Note : the police investigation report is 'refer to the court'. Since no accident happened so they cannot intervene and we may need to the criminal dept instead of traffic.
*
Hi everyone, I wanted to share an update here and lessons for all. We just got back our car yesterday and all of that was paid by the towing company insurance, except the battery.

One week after I wrote this post, the SC called us asking for updates. We got mad as they're under Proton hence they should be communicating to each other. Proton HQ claimed they called the SC was a lie and just to cover up their incompetence. Hence, the SC escalated this issue by sending a representative to the HQ and things snowballed after that:-
  • Proton HQ investigated through given pictures and claimed the damage was not done by the towing. We fought back and asked them to come and investigate ~ 1 week.
  • They came to investigate and opened a case file (finally). The outcome is the damage was done during the towing. They informed the towing company that they need to pay for it ~ 1 week.
  • Payment confirmed and spare part ordered ~ 1 week.
  • Repair ~ 1 week.

Props to the SC (HZN Senawang) for actually care about us, although I had some dissatisfactions with them before this. The lesson out of all this are-
  1. Take proof before, during and after the towing. Do not trust them and assume all wll be okay. Having dashcam is better.
  2. Proton Assist/ customer service is soo bad. All they know is asking you to send them an complaint email then left it there.
  3. All email you sent to either Proton Assist or insurance, make sure to CC the service center as well.

That's all, thank you for reading.

MegaCanonF
post Nov 1 2023, 03:45 PM

Enthusiast
*****
Junior Member
880 posts

Joined: Jan 2018
would you still recommend this car in 2023?
christ14
post Nov 1 2023, 10:54 PM

Regular
******
Senior Member
1,567 posts

Joined: Jul 2011
From: Grand Ol' Lady


QUOTE(MegaCanonF @ Nov 1 2023, 03:45 PM)
would you still recommend this car in 2023?
*
i wouldve gone for EV these days but since i need to travel outstation often, it still bugs me the mileage anxiety haha. nevertheless. power and handling not too bad for X50

440 Pages « < 393 394 395 396 397 > » Top
 

Change to:
| Lo-Fi Version
0.0289sec    2.21    6 queries    GZIP Disabled
Time is now: 23rd December 2025 - 10:07 PM