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 Standard procedure to get back your $ from Bank, bad experience to get back $(passaway)

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bourse
post Jul 16 2020, 09:30 PM

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QUOTE(hksgmy @ Jul 16 2020, 09:03 PM)
True, but perhaps the Citibank staff might have handled it better and been a touch more tactful a death in the family is traumatic enough without needing an uncaring disinterested bank officer giving you the “do I look like I give a fucuk” attitude hehehe.
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yalor... ppl got family member passaway, why make ppl life difficult le cry.gif


Kyan0411
post Jul 16 2020, 09:39 PM

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QUOTE(jack2 @ Jul 16 2020, 09:17 PM)
When mati pun banyak susah.

How to avoid all.these problems?

Orang yg mati pun tak boleh mati tenang
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Keep a list of your accounts. Tell the one you trust the most.

At least when something happen, someone knows which bank to go to.
Imagine the need to dig thru the personal belonging of the deceased, sad and troublesome at same time. Moreover, nowadays no more physical statement, might struggle to find which banks.

Also, phone unlock pattern make sure someone knows, else phone/email also cannot access.

airtawarian
post Jul 16 2020, 09:44 PM

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So far no issue by bank. All You need is Just to show GP and they will release according to Senarai Aset in the list. Simple and Easy
bourse
post Jul 16 2020, 09:47 PM

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QUOTE(jack2 @ Jul 16 2020, 09:17 PM)
When mati pun banyak susah.

How to avoid all.these problems?

Orang yg mati pun tak boleh mati tenang
*
I see many suffer to search for those info, even finally they got it but the process is ranting.gif ranting.gif ranting.gif ranting.gif

so I make my Will very long long.... rclxub.gif rclxub.gif

Agent say normal ppl write like this:
Subject to payment of my just debts, funeral and testamentary expenses, I give all and devise all my estate both real and personal of whatsoever nature and wheresoever situate unto my Trustee upon trust to sell, call in and convert the same into money such parts thereof as shall not consist of cash (with full discretionary power to postpone such sale calling in and conversion and to retain any part of my estate in its present form without being responsible for loss) and to pay the net proceeds of such sale calling in and conversion and all ready moneys which I own at the date of my death and all parts of my estate for the time being unconverted to Mr. AAA (NRIC No. xxx) absolutely.

I insist of writing like this (eg):
1. I give to Mr. AAA (NRIC No. xxx) the moneys standing to my credit in all my bank accounts with PQR BANK BERHAD.
2. I give to Mr. AAA (NRIC No. xxx) the moneys standing to my credit in all my bank accounts with XYZ BANK BERHAD.
3. I give all my securities/investments listed on the Securities Exchange of Bursa Malaysia to Mr. AAA (NRIC No. xxx).

Hence, I have to pay for more clause.

Hope I mati dun susah orang sangat.


bourse
post Jul 16 2020, 09:51 PM

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QUOTE(airtawarian @ Jul 16 2020, 09:44 PM)
So far no issue by bank. All You need is Just to show GP and they will release according to Senarai Aset in the list. Simple and Easy
*
yes correct. the headache part is preparing the Senarai Aset.


Kyan0411
post Jul 16 2020, 10:00 PM

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QUOTE(airtawarian @ Jul 16 2020, 09:44 PM)
So far no issue by bank. All You need is Just to show GP and they will release according to Senarai Aset in the list. Simple and Easy
*
The first problem will be how to get Senarai Asset.
With GP, all banks will cooperate.
But to have the inventory list first, u need to go to banks but without GP they will have reservation to help u.

This post has been edited by Kyan0411: Jul 16 2020, 10:01 PM
MUM
post Jul 16 2020, 10:02 PM

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QUOTE(bourse @ Jul 16 2020, 09:47 PM)
I see many suffer to search for those info, even finally they got it but the process is  ranting.gif  ranting.gif  ranting.gif  ranting.gif

so I make my Will very long long....  rclxub.gif  rclxub.gif

Agent say normal ppl write like this:
Subject to payment of my just debts, funeral and testamentary expenses, I give all and devise all my estate both real and personal of whatsoever nature and wheresoever situate unto my Trustee upon trust to sell, call in and convert the same into money such parts thereof as shall not consist of cash (with full discretionary power to postpone such sale calling in and conversion and to retain any part of my estate in its present form without being responsible for loss) and to pay the net proceeds of such sale calling in and conversion and all ready moneys which I own at the date of my death and all parts of my estate for the time being unconverted to Mr. AAA (NRIC No. xxx) absolutely.

I insist of writing like this (eg):
1. I give to Mr. AAA (NRIC No. xxx) the moneys standing to my credit in all my bank accounts with PQR BANK BERHAD.
2. I give to Mr. AAA (NRIC No. xxx) the moneys standing to my credit in all my bank accounts with XYZ BANK BERHAD.
3. I give all my securities/investments listed on the Securities Exchange of Bursa Malaysia to Mr. AAA (NRIC No. xxx).

Hence, I have to pay for more clause.

Hope I mati dun susah orang sangat.
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post #6 mentioned... Some banks even want FD cert number to be on the inventory

bourse
post Jul 16 2020, 10:14 PM

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QUOTE(MUM @ Jul 16 2020, 10:02 PM)
post #6 mentioned... Some banks even want FD cert number to be on the inventory
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this is how my clause was so looooong......

those transit account or temporary account, I ignore it. My FD account is like temporary parking cash account. So, I ignore it. Some more FD very hard to write in the Will one by one.


MUM
post Jul 16 2020, 10:17 PM

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QUOTE(bourse @ Jul 16 2020, 10:14 PM)
this is how my clause was so looooong......

those transit account or temporary account, I ignore it.  My FD account is like temporary parking cash account. So, I ignore it.  Some more FD very hard to write in the Will one by one.
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previously in Will thread...they suggested list in inventory list book (outside the will)
aspartame
post Jul 16 2020, 10:24 PM

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QUOTE(yklooi @ Jul 16 2020, 08:59 PM)
:thumbsup: yes, that is what i am trying to tell....don't waste time going to the bank or any financial institution to do anything regarding the deceased account,...just goto amanah raya (for example) to settle if don't have a will
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Oh ok, got it...
QUOTE(hksgmy @ Jul 16 2020, 09:03 PM)
True, but perhaps the Citibank staff might have handled it better and been a touch more tactful a death in the family is traumatic enough without needing an uncaring disinterested bank officer giving you the “do I look like I give a fucuk” attitude hehehe.
*
Agree.. though it wasn’t clear whether Citibank staff was or was not tactful enough...
aspartame
post Jul 16 2020, 10:28 PM

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QUOTE(airtawarian @ Jul 16 2020, 09:44 PM)
So far no issue by bank. All You need is Just to show GP and they will release according to Senarai Aset in the list. Simple and Easy
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What about accounts with the bank owned by deceased but not listed in the Senarai Aset???? I always thought once we show GP with deceased particulars, the banks will transfer all accounts held with that bank to executor or beneficiary ...

This post has been edited by aspartame: Jul 16 2020, 10:29 PM
Kyan0411
post Jul 16 2020, 10:46 PM

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QUOTE(aspartame @ Jul 16 2020, 10:28 PM)
What about accounts with the bank owned by deceased but not listed in the Senarai Aset???? I always thought once we show GP with deceased particulars, the banks will transfer all accounts held with that bank to executor or beneficiary ...
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Some banks are very strict on this. If not on inventory they wont release. Experience with Maybank. Had to amend inventory and go to court again.
airtawarian
post Jul 16 2020, 10:46 PM

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QUOTE(bourse @ Jul 16 2020, 09:51 PM)
yes correct.  the headache part is preparing the Senarai Aset.
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Why need headache. So far all inside the senarai aset. I Just need show will the rest lawyer will do


QUOTE(Kyan0411 @ Jul 16 2020, 10:00 PM)
The first problem will be how to get Senarai Asset.
With GP,  all banks will cooperate.
But to have the inventory list first, u need to go to banks but without GP they will have reservation to help u.
*
You are Wrong. GP need to attach with list and the list Just state Everything. I Just inform Lawyer He will get all particulars from each banks before claim


QUOTE(aspartame @ Jul 16 2020, 10:28 PM)
What about accounts with the bank owned by deceased but not listed in the Senarai Aset???? I always thought once we show GP with deceased particulars, the banks will transfer all accounts held with that bank to executor or beneficiary ...
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No. You need list each and every particulars in the senarai aset only bank will release. If lupa masuk You need get Another order from high court to include it

Kyan0411
post Jul 16 2020, 10:47 PM

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QUOTE(airtawarian @ Jul 16 2020, 10:46 PM)
You are Wrong. GP need to attach with list and the list Just state Everything. I Just inform Lawyer He will get all particulars from each banks before claim

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Weird. My lawyer wants us to find out ourself. Of course he can do a search but that would be different $$, like % charge of total assets (similar to Amanahraya)

In the end, we search the banks on our own with the original copy of will.

This post has been edited by Kyan0411: Jul 16 2020, 10:50 PM
airtawarian
post Jul 16 2020, 10:54 PM

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QUOTE(Kyan0411 @ Jul 16 2020, 10:47 PM)
Weird. My lawyer wants us to find out ourself. Of course he can do a search but that would be different $$.
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Lawyer Definitely will charge extra but not much. You know Why? Because bank more Trust Lawyer firm than individual. Thats Why bank will release all bank details of the deceased. If not You need to get Another court order or amendment Which is costly and Wasting time run here there. A smart Lawyer will advise You first to save Your time and charges.

Remember If you do again, You need to bear Lawyer fees again, court punya fees, other charges like travelling to court. Sometimes ppl Never learn
airtawarian
post Jul 16 2020, 10:59 PM

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QUOTE(Kyan0411 @ Jul 16 2020, 10:47 PM)
Weird. My lawyer wants us to find out ourself. Of course he can do a search but that would be different $$, like % charge of total assets (similar to Amanahraya)

In the end, we search the banks on our own with the original copy of will.
*
Lawyer dont charge on percentage on total asset. You kena tipu liao.
Kyan0411
post Jul 16 2020, 11:04 PM

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QUOTE(airtawarian @ Jul 16 2020, 10:54 PM)
Lawyer Definitely will charge extra but not much. You know Why? Because bank more Trust Lawyer firm than individual. Thats Why bank will release all bank details of the deceased. If not You need to get Another court order or amendment Which is costly and Wasting time run here there. A smart Lawyer will advise You first to save Your time and charges.

Remember If you do again, You need to bear Lawyer fees again, court punya fees, other charges like travelling to court. Sometimes ppl Never learn
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This is exactly the issue I had. If you as executor going to bank, banks might not layan. You need a lawyer to do all those for you despite the lawyer said the banks should divulge the info but some banks are just not comfortable.

Nonentheless, managed to get all those done.

aspartame
post Jul 16 2020, 11:34 PM

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QUOTE(airtawarian @ Jul 16 2020, 10:46 PM)
Why need headache. So far all inside the senarai aset. I Just need show will the rest lawyer will do
You are Wrong. GP need to attach with list and the list Just state Everything. I Just inform Lawyer He will get all particulars from each banks before claim
No. You need list each and every particulars in the senarai aset only bank will release. If lupa masuk You need get Another order from high court to include it
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You mean if deceased got 4 accounts with the bank and you only list 3, the bank will not deal with the 3 accounts first? Then do they tell you there are 4 accounts? They don’t tell you the account number of the 4th account? Confusing a bit...
airtawarian
post Jul 17 2020, 12:48 AM

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QUOTE(aspartame @ Jul 16 2020, 11:34 PM)
You mean if deceased got 4 accounts with the bank and you only list 3, the bank will not deal with the 3 accounts first? Then do they tell you there are 4 accounts? They don’t tell you the account number of the 4th account? Confusing a bit...
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The bank will only deal with whatever listed in the senarai aset as simple as that. Other thing not listed they will not entertain

That is Why ask Lawyer handle. The bank will reply to the law firm by stating all accounts FD amount etc in that particular bank. The mentaliti of ppl is save penny create prob later.
aspartame
post Jul 17 2020, 07:19 AM

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QUOTE(airtawarian @ Jul 17 2020, 12:48 AM)
The bank will only deal with whatever listed in the senarai aset as simple as that. Other thing not listed they will not entertain

That is Why ask Lawyer handle. The bank will reply to the law firm by stating all accounts FD amount etc in that particular bank. The mentaliti of ppl is save penny create prob later.
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But will they inform us that there are still other FDs not listed in Senarai Aset? I find this practice very strange. When the bank process the “return” of money to the executor, they already ascertain the authenticity of the executor right? So, why can’t they let the executor know the other FDs not listed in Senarai Aset? Aiyo....

This post has been edited by aspartame: Jul 17 2020, 07:19 AM

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