on this, from my experience few years ago,....
CITY bank does NOT entertain my story and news about my brother's death,...i told them he has CITI CC and saving a/c, please stop all SI or direct debit (if any)....
the front desk dose NOT even allow me to talk to their mgr.

so i end up with Amanah Raya,...pass those info to them,...i got every from CITI thru AMANAH about 10 months later.

The banks are just protecting themselves. In case anything happen, they could be sued for releasing funds wrongly without a correct court document (GP or LA).

But i do get frustrated with some banks. First, they are unwilling to disclose account no if we dont have a GP/LA. After we get GP/LA only they willing to inform the accounts no which are to be included in the inventory. So we need to resubmit to court for amendment.

Also, some banks suck to the max because they said we have to go individual branch to get the account info. Some banks are good to search all accounts for us, but some are just sucks (maybank especially)

All banks have centralised CRM system which can show what accounts a particular NRIC has with that bank...so to say you need to go to the individual branches is rubbish as it only shows what I claimed earlier, i.e. they want to hold on to your monies as long as they can even though the GP/LA is out for a particular deceased individual.

:thumbsup: yes, that is what i am trying to tell....don't waste time going to the bank or any financial institution to do anything regarding the deceased account,...just goto amanah raya (for example) to settle if don't have a will

True, but perhaps the Citibank staff might have handled it better and been a touch more tactful a death in the family is traumatic enough without needing an uncaring disinterested bank officer giving you the “do I look like I give a fucuk” attitude hehehe.

So far no issue by bank. All You need is Just to show GP and they will release according to Senarai Aset in the list. Simple and Easy

Why need headache. So far all inside the senarai aset. I Just need show will the rest lawyer will do
You are Wrong. GP need to attach with list and the list Just state Everything. I Just inform Lawyer He will get all particulars from each banks before claim
No. You need list each and every particulars in the senarai aset only bank will release. If lupa masuk You need get Another order from high court to include it

The bank will only deal with whatever listed in the senarai aset as simple as that. Other thing not listed they will not entertain

That is Why ask Lawyer handle. The bank will reply to the law firm by stating all accounts FD amount etc in that particular bank. The mentaliti of ppl is save penny create prob later.

No no no. After you hand over the Will to lawyer. The Lawyer will inform bank For the details of the deceased’s all things in the bank. The bank will list all things to the lawyers. Of Coz got extra charges by Lawyer.  Other banks also Same. Thats Why no issue