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 Standard procedure to get back your $ from Bank, bad experience to get back $(passaway)

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bourse
post Jul 16 2020, 08:20 PM

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first week after funeral, the family should have the Death Cert, Marriage Cert, Beneficial IC, Beneficial Bank Account ready.
Go and claim EPF, SOCSO and Insurance because those dont need Probate/LA if got nominate. Then, close Income Tax account.

During first month, try to search for document (mail/filling) all the bank info, property and assets that should be put under the listing later. If there is any credit card statement, loan or billing, please clear all those outstanding and close those account to stop further direct debit. Any outstanding will cause the Probate withhold at the court until those debts are clear.

Another way is via ATM/Credit card that the deceased person is having. Eg. If got Hong Leong Bank ATM, go to Branch ABC to check the account number/branch. If cannot get, try Branch XYZ. Try till one willing to help. Talk nice nice with them.

If know the account ID & password, login to retrieve those info.

Finally prepare go to Court for Probate/LA. Those incomplete listing, then do again for second round. At least, take out as much as possible before those become unclaimed monies.

Once the Probate done, bring Death Cert, Deceased IC, Marriage Cert, Beneficial IC, Beneficial Bank Account and Probate to the individual branch. Remember to bring Original and Photocopy The bank will deduct some fee and balance will transfer to Beneficial Bank Account.

The above process take around 3-4 months for getting back the Deceased money, exclude the second (missing out) listing.

Do not close all the bank account, keep at least one under Deceased person name because maybe got some money need to deposit. Eg. Mobile service deposit, TNB deposit and so on.


bourse
post Jul 16 2020, 09:28 PM

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QUOTE(yklooi @ Jul 16 2020, 08:33 PM)
on this, from my experience few years ago,....
CITY bank does NOT entertain my story and news about my brother's death,...i told them he has CITI CC and saving a/c, please stop all SI or direct debit (if any)....
the front desk dose NOT even allow me to talk to their mgr.

so i end up with Amanah Raya,...pass those info to them,...i got every from CITI thru AMANAH about 10 months later.
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Sorry to heard your side of story.

Luckily what i know, my friends all went well. Becoz they just need info to compile the inventory list. Not asking the bank to transfer out the money yet at that moment.

Have Will type.

No Will, as you say, better direct go Amanah.

Long Long time ago, go for a talk/seminar, one lawyer got mention, if no Will, the executor need to find 2 person become guarantor with the same amount as per inventory list pledge. If deceased person have 1M worth of asset, that mean each guarantor need to have 1M worth of asset pledge. So, it is not easy to find someone willing to do so. How the things really work, I forgot already..... doh.gif




This post has been edited by bourse: Jul 16 2020, 10:07 PM
bourse
post Jul 16 2020, 09:30 PM

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QUOTE(hksgmy @ Jul 16 2020, 09:03 PM)
True, but perhaps the Citibank staff might have handled it better and been a touch more tactful a death in the family is traumatic enough without needing an uncaring disinterested bank officer giving you the “do I look like I give a fucuk” attitude hehehe.
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yalor... ppl got family member passaway, why make ppl life difficult le cry.gif


bourse
post Jul 16 2020, 09:47 PM

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QUOTE(jack2 @ Jul 16 2020, 09:17 PM)
When mati pun banyak susah.

How to avoid all.these problems?

Orang yg mati pun tak boleh mati tenang
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I see many suffer to search for those info, even finally they got it but the process is ranting.gif ranting.gif ranting.gif ranting.gif

so I make my Will very long long.... rclxub.gif rclxub.gif

Agent say normal ppl write like this:
Subject to payment of my just debts, funeral and testamentary expenses, I give all and devise all my estate both real and personal of whatsoever nature and wheresoever situate unto my Trustee upon trust to sell, call in and convert the same into money such parts thereof as shall not consist of cash (with full discretionary power to postpone such sale calling in and conversion and to retain any part of my estate in its present form without being responsible for loss) and to pay the net proceeds of such sale calling in and conversion and all ready moneys which I own at the date of my death and all parts of my estate for the time being unconverted to Mr. AAA (NRIC No. xxx) absolutely.

I insist of writing like this (eg):
1. I give to Mr. AAA (NRIC No. xxx) the moneys standing to my credit in all my bank accounts with PQR BANK BERHAD.
2. I give to Mr. AAA (NRIC No. xxx) the moneys standing to my credit in all my bank accounts with XYZ BANK BERHAD.
3. I give all my securities/investments listed on the Securities Exchange of Bursa Malaysia to Mr. AAA (NRIC No. xxx).

Hence, I have to pay for more clause.

Hope I mati dun susah orang sangat.


bourse
post Jul 16 2020, 09:51 PM

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QUOTE(airtawarian @ Jul 16 2020, 09:44 PM)
So far no issue by bank. All You need is Just to show GP and they will release according to Senarai Aset in the list. Simple and Easy
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yes correct. the headache part is preparing the Senarai Aset.


bourse
post Jul 16 2020, 10:14 PM

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QUOTE(MUM @ Jul 16 2020, 10:02 PM)
post #6 mentioned... Some banks even want FD cert number to be on the inventory
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this is how my clause was so looooong......

those transit account or temporary account, I ignore it. My FD account is like temporary parking cash account. So, I ignore it. Some more FD very hard to write in the Will one by one.



 

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