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Digi Fans Club & Enquiries V18, Let's Inspire
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HippyTony
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May 12 2024, 03:28 PM
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QUOTE(Human Nature @ May 12 2024, 11:01 AM) Thinking to convert my Umobile postpaid no to Digi prepaid. Can I convert postpaid to prepaid directly? which prepaid package has the super long life reload option? TQ No, easier to convert your UM to prepaid and then MNP to Digi prepaid. You have to wait one month after converting to prepaid before you can MNP. This post has been edited by HippyTony: May 12 2024, 03:30 PM
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HippyTony
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May 14 2024, 02:16 PM
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QUOTE(Human Nature @ May 14 2024, 09:15 AM) Hi, my port in to Digi prepaid is completed. For this plan, I just need to reload RM25 Monthly instead of RM30? Also, how to remove the red hot at the phone app? It indicates Voicemail but after clicking it is still there and charge me 30 cents. i already deactivated voicemail on digi but red dot still there. Thank you If you can’t find the solution to the red dot, take a screenshot and submit thru Digi app CS. That’s how I got mine done. Or alternatively you can call Digi helpline to reset but it is always busy. Edited This post has been edited by HippyTony: May 14 2024, 02:20 PM
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HippyTony
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May 14 2024, 02:39 PM
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QUOTE(Human Nature @ May 14 2024, 02:18 PM) I will do that. Been searching the internet and reading thru the iphone thread to no avail. Thanks for the tips. Sorry I just edited my post. You can also contact Digi helpline to reset the voicemail. But they are usually busy.
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HippyTony
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May 16 2024, 05:27 PM
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What’s up with Digi, 2nd month of using 5G Kuning I no longer have any BOS offer.
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HippyTony
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May 17 2024, 01:46 PM
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QUOTE(Human Nature @ May 17 2024, 11:52 AM) Can share how you complain to MCMC, via email or any form? What is BOS? BOS: Box of Surprise is found at the bottom of your app usage page. Promos from Digi, before merger with Celcom, Digi was very generous their offers. This post has been edited by HippyTony: May 17 2024, 01:49 PM
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HippyTony
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May 20 2024, 06:04 PM
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QUOTE(Human Nature @ May 20 2024, 05:30 PM) Kindly be informed that you may remove red dot from voicemail, in settings (1) turn on cellular data. (2) In settings scroll down to "general," Under "general" scroll down to bottom of drop down and click "reset." Under "reset" click "reset network settings." Your system will reset showing the apple logo. After system recycles, turn cellular data off ( if you don't won't to use cellular data. Reconnect your wi-fi. Red dot should be removed from phone icon Solution from CS on the red dot voicemail, tried but doesn’t work. Let me know if it works for you. Maybe i did a step wrong This is interesting, Digi just text me that my voicemail has been reset. When I look into my voicemail, the red dot was still there but when I opened the phone app I received a drop down message giving me options to call, or to delete. But I’m not sure whether there was a 3rd choice. So I selected to delete. This drop down message wasn’t there previously when I opened it. This is as far as I can remember. Edited: Have you deactivated your voicemail? This post has been edited by HippyTony: May 20 2024, 06:14 PM
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HippyTony
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May 22 2024, 08:29 AM
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QUOTE(Chrono-Trigger @ May 21 2024, 04:18 PM) reload bonus back by popular demand or not? I think Digi wants to copy Hotlink periodically offering reload promo. Hotlink reload free credit is credited to account and unlike Digi only valid for 3 days. This post has been edited by HippyTony: May 22 2024, 08:30 AM
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HippyTony
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May 23 2024, 08:16 PM
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QUOTE(Oltromen Ripot @ May 23 2024, 06:52 PM) CelcomDigi's Edisi Kuning still offer option to purchase RM1 = 1 Day Validity inside "reload" section? Yes
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HippyTony
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May 24 2024, 07:01 AM
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QUOTE(Oltromen Ripot @ May 23 2024, 08:38 PM) to confirm: that finding, you are both on latest Edisi Kuning? looking for good alternative to migrate off Yoodo Yes
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HippyTony
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May 24 2024, 10:55 AM
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QUOTE(soonwai @ May 24 2024, 09:52 AM) One of my numbers has this. The best so far that I've gotten. RM30 total for RM100.  Actually which column is Free Internet & which is Free Credit Promo ? This is really good. My main line doesn’t even have BOS anymore and I’m due to reload soon. This post has been edited by HippyTony: May 24 2024, 11:00 AM
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HippyTony
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May 26 2024, 03:51 PM
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QUOTE(soonwai @ May 26 2024, 12:24 PM) Update: 3. 20240526_xxxx Received Free Credit Promo RM20 I can only salivate. I still don’t have BOS even though I received SMS to reload from BOS. I filed a complaint in my app waiting for Digi reply.
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HippyTony
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Jun 4 2024, 03:33 PM
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Digi is a mess! I made an enquiry why I no longer have BOS in my app after I received SMS to reload from my BOS to get extra/free data. They closed my enquiry after the CS told me to logout and re login I should have BOS. Well still no BOS sent in another enquiry and while waiting for Digi to get back to me, Digi gave me free 10GB this morning. This is more than 3 weeks ago. I have too much data, I can’t even finish what I have.
This post has been edited by HippyTony: Jun 4 2024, 03:35 PM
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HippyTony
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Jun 7 2024, 11:36 AM
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QUOTE(soonwai @ Jun 6 2024, 06:42 PM) 9m-mas hippytonyToday 6:30pm finally received the free 24GB Hotspot. So slow this time. I think maybe because they transition to a new promo.  Digi Mid-Year Promo https://help.celcomdigi.com/support/solutio...sales-promotionWhich also explains the Unlimited 5G that some of us have gotten upon renewal. It’s unlimited 5G streaming for selected apps. Thanks for info, my 5G Kuning is due for renewal tomorrow, will know what’s going on with Digi. The mid year promo could be the mess some of us are facing. Usually I top up RM100 but this time just TopUp sufficient funds for renewal. This post has been edited by HippyTony: Jun 7 2024, 11:40 AM
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HippyTony
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Jun 8 2024, 12:16 PM
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An update to my Digi 5G Kuning 25 after this morning renewal
1. Free 10GB 2. 2.5 GB video & music freedom weekly 3. Hotspot 71.98GB (rolled over) 4. Unlimited 5G
Just received SMS that they purged my Digi app, instructed to logout and re login my app. Still no BOS report to CS again.
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HippyTony
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Jun 8 2024, 06:19 PM
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QUOTE(MyProLife @ Jun 8 2024, 02:19 PM) The second one is useless. Idk why dickgi still remain this. I just change plan to CD 25 and it still there. (Previously ported from LIVE to NEXT also remain this but practically unusable) Yes it is useless. I cannot even finish 25% of the data. I mainly need the unlimited phone calls.
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HippyTony
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Jul 5 2024, 11:24 AM
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QUOTE(epicure @ Jul 5 2024, 10:22 AM) Hi, how did you get Digi to reset your voicemail? I have the same red badge/dot problem. called them multiple times, and ask them to deactivate the voicemail. didnt work. i replace a new sim card. didnt work. i did all the other suggestions in other threads, didnt work. I saw one suggestion was to ask digi to reset the voicemail, which i did ask via a phone call. but they have not replied, but i have an open case. Everytime i turn on my phone, there will be a notification popup saying new voicemail. I hope they can reset the voicemail and this thing will go away. How did yours go? Much earlier I read here someone asked Digi CS to reset his voicemail regarding the 🔴. I, too decided to do the same and submitted a report with screenshot via Digi app. It took them 3 weeks to get back to me. As in my info, Digi texted me that they have reset my voicemail, that’s when I checked my voicemail I received the drop-down message to allow me to delete my voicemail. Prior to that I also deactivated my voicemail before I asked Digi. I believe some others were not able to do so. Sorry I can’t offer you further assistance. Digi is in a mess since the merger.
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HippyTony
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Jul 6 2024, 01:55 PM
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Just FYI, I reloaded one of my 5G Kuning on July4th and Digi gave me my free credit less than 48 hrs. later. (July6th at 0641hrs.) T&C is after 2days. Not complaining but really need to be careful when to reload otherwise I may miss out on my free credits.
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HippyTony
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Aug 16 2024, 03:16 PM
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Yes I’m receiving more spam calls lately, sometimes landline too.
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HippyTony
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Sep 5 2024, 04:34 PM
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QUOTE(MyProLife @ Sep 5 2024, 09:58 AM) Digi stopped sending SMS for plan expiry/renewal and prepaid expiry anymore? Today morning just realised my CD (Digi) prepaid got barred and need rely on offline mode for Waze. Wtf is going on till I need manually track by setting reminders? Digi sent me a reminder that my plan is expiring soon, at the same time advised me to renew on time and I will receive free 10GB. This reminder was different from previous reminders. Now Digi also will not SMS me when I received the free credit from topping up via BOS. I have to checked it from the app.
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