got rejected even though Im holding FCB VS and amex card.
damn =.=
Credit Cards MBB x Shopee / MBB x Grab Credit Card Thread, |MBB xShopee/Grab Cobrand CC Discussion|
Credit Cards MBB x Shopee / MBB x Grab Credit Card Thread, |MBB xShopee/Grab Cobrand CC Discussion|
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Jul 2 2020, 08:24 PM
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#1
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
got rejected even though Im holding FCB VS and amex card.
damn =.= |
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Jul 12 2020, 04:13 PM
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#2
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
i tried submitting the form manually via email, but apparently the email is no longer in used
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Aug 13 2020, 08:29 PM
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#3
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
regarding spend 300 and get 5000 coins, retail spending includes paywave/pin at physical shop right?
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Aug 20 2020, 11:24 AM
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#4
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
for mbb shopee card, coins gained for card transactions will be credited every month after statement?
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Apr 24 2021, 02:44 PM
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#5
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
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Dec 13 2021, 09:44 PM
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#6
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
cant top up at all, grab blame maybank, maybank say no issue
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Apr 5 2022, 02:35 PM
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#7
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
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Apr 29 2022, 09:38 AM
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#8
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
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Oct 8 2022, 11:40 PM
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#9
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
need to keep track your points, sometimes not credited to grab accounts.
Eg, 2 days before i have 3 transactions. let's say top up grab 3x RM100 each. Today i only got 1000 points, another 500 points missing This post has been edited by hown: Oct 8 2022, 11:41 PM |
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Oct 10 2022, 02:25 PM
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#10
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
there is some delay with the points.. hmmm fishy shawnme liked this post
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Oct 11 2022, 11:06 AM
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#11
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
QUOTE(shawnme @ Oct 11 2022, 10:10 AM) Seems to be an issue with points delay/missing, and I noticed the description is different from the usual, shown below. yes, mine having issue now. but as usual MBB ask for 5 working days. lets see2x top ups on the 6th Oct is still not credited, while those on the 9th has been credited today as per usual schedule. ![]() |
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Oct 13 2022, 12:16 PM
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#12
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
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Oct 13 2022, 12:32 PM
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#13
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
QUOTE(shawnme @ Oct 13 2022, 12:29 PM) Nope, still not credited. They did call me after I spoke to CS, but unfortunately during that time I was in a meeting and unable to answer. i just called, they are aware of this issue and say will fix itSeems like only that 1 or 2 days were affected, as all points ever since are credited as usual. |
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Oct 18 2022, 09:58 AM
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#14
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
Top up with SMS OTP, previously i get EC, recently no more just pure GrabPay and points not credited
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Oct 19 2022, 07:36 PM
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#15
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
anyone got their points credited?
for Grabpay PetalingJayaMY |
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Oct 19 2022, 10:10 PM
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#16
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
calling seems useless, they say just escalate and report but until now no updates.
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Oct 20 2022, 03:32 PM
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#17
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
unless someone managed to get points credited, i will not call them, seems they cant do anything
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Oct 20 2022, 03:41 PM
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#18
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
QUOTE(cybpsych @ Oct 20 2022, 03:37 PM) should call and alert them of the issue (that you are facing). called like ages agointernally, they will escalate more to expedite the fix(es) faster too cybpsych liked this post
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Oct 20 2022, 05:03 PM
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#19
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
QUOTE(hebe87 @ Oct 20 2022, 04:31 PM) emailing them seems to be a better option, as things are recorded black and white thanks. just sent an emailmbbcardservices@maybank.com.my email them for missing points on 14/10/22 10am, got automated response immediately and got reply from human in the same day, 6.20pm. point adjustment reflected in grab app on 16/10/22 but no automated response gg |
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Oct 21 2022, 11:32 AM
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#20
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Senior Member
1,514 posts Joined: Nov 2010 From: Penang |
All grabpay credited it seems. did u guys send email/called?
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