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Credit Cards MBB x Shopee / MBB x Grab Credit Card Thread, |MBB xShopee/Grab Cobrand CC Discussion|

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hown
post Jul 2 2020, 08:24 PM

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From: Penang



got rejected even though Im holding FCB VS and amex card.
damn =.=
hown
post Jul 12 2020, 04:13 PM

iPhone 12 mini
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From: Penang



i tried submitting the form manually via email, but apparently the email is no longer in used
hown
post Aug 13 2020, 08:29 PM

iPhone 12 mini
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From: Penang



regarding spend 300 and get 5000 coins, retail spending includes paywave/pin at physical shop right?
hown
post Aug 20 2020, 11:24 AM

iPhone 12 mini
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From: Penang



for mbb shopee card, coins gained for card transactions will be credited every month after statement?
hown
post Apr 24 2021, 02:44 PM

iPhone 12 mini
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From: Penang



QUOTE(rolandng1234 @ Apr 20 2021, 07:39 AM)
I love this grab maybank card.
Have been using it for all bill payment + buying tngo reload pin in an apps..

2x for online payment for tngo reload pin = 1.3% + 1%
5x for grab bill payment = 3.1% + 2% + 1%
*
where can buy tngo reload pin?
hown
post Dec 13 2021, 09:44 PM

iPhone 12 mini
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Senior Member
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cant top up at all, grab blame maybank, maybank say no issue
hown
post Apr 5 2022, 02:35 PM

iPhone 12 mini
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From: Penang



QUOTE(BrookLes @ Apr 4 2022, 01:24 PM)
Can you reload your grab acct and then transfer back to your bank again?
*
there is no 'direct' way to transfer grabpay credit back to ur bank acc,
indirect yes, but i wont share here
hown
post Apr 29 2022, 09:38 AM

iPhone 12 mini
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Senior Member
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Joined: Nov 2010
From: Penang



QUOTE(hammerhead888 @ Apr 28 2022, 11:06 PM)
Some recent tx for you to judge
user posted image
*
lol. 8% charges for tng reload pin
hown
post Oct 8 2022, 11:40 PM

iPhone 12 mini
******
Senior Member
1,514 posts

Joined: Nov 2010
From: Penang



need to keep track your points, sometimes not credited to grab accounts.
Eg, 2 days before i have 3 transactions. let's say top up grab 3x RM100 each.
Today i only got 1000 points, another 500 points missing

This post has been edited by hown: Oct 8 2022, 11:41 PM
hown
post Oct 10 2022, 02:25 PM

iPhone 12 mini
******
Senior Member
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Joined: Nov 2010
From: Penang



there is some delay with the points.. hmmm fishy
hown
post Oct 11 2022, 11:06 AM

iPhone 12 mini
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Joined: Nov 2010
From: Penang



QUOTE(shawnme @ Oct 11 2022, 10:10 AM)
Seems to be an issue with points delay/missing, and I noticed the description is different from the usual, shown below.

2x top ups on the 6th Oct is still not credited, while those on the 9th has been credited today as per usual schedule.

user posted image
*
yes, mine having issue now. but as usual MBB ask for 5 working days. lets see
hown
post Oct 13 2022, 12:16 PM

iPhone 12 mini
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From: Penang



QUOTE(vfoong @ Oct 12 2022, 02:59 PM)
Having the same issue. It's as simple as anything that isn't GRABPAY-EC PETALINGJAYAMY  won't get points. I've raised this to Maybank as well, pending their reply. Typically the points are credited into the account 2 days after it is posted.
*
yes, any updates now?
hown
post Oct 13 2022, 12:32 PM

iPhone 12 mini
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From: Penang



QUOTE(shawnme @ Oct 13 2022, 12:29 PM)
Nope, still not credited. They did call me after I spoke to CS, but unfortunately during that time I was in a meeting and unable to answer.

Seems like only that 1 or 2 days were affected, as all points ever since are credited as usual.
*
i just called, they are aware of this issue and say will fix it
hown
post Oct 18 2022, 09:58 AM

iPhone 12 mini
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From: Penang



Top up with SMS OTP, previously i get EC, recently no more just pure GrabPay and points not credited
hown
post Oct 19 2022, 07:36 PM

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From: Penang



anyone got their points credited?
for Grabpay PetalingJayaMY
hown
post Oct 19 2022, 10:10 PM

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From: Penang



calling seems useless, they say just escalate and report but until now no updates.

hown
post Oct 20 2022, 03:32 PM

iPhone 12 mini
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Senior Member
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From: Penang



unless someone managed to get points credited, i will not call them, seems they cant do anything
hown
post Oct 20 2022, 03:41 PM

iPhone 12 mini
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Senior Member
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Joined: Nov 2010
From: Penang



QUOTE(cybpsych @ Oct 20 2022, 03:37 PM)
should call and alert them of the issue (that you are facing).

internally, they will escalate more to expedite the fix(es) faster too
*
called like ages ago
hown
post Oct 20 2022, 05:03 PM

iPhone 12 mini
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Senior Member
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Joined: Nov 2010
From: Penang



QUOTE(hebe87 @ Oct 20 2022, 04:31 PM)
emailing them seems to be a better option, as things are recorded black and white

mbbcardservices@maybank.com.my

email them for missing points on 14/10/22 10am, got automated response immediately and got reply from human in the same day, 6.20pm.

point adjustment reflected in grab app on 16/10/22
*
thanks. just sent an email
but no automated response gg
hown
post Oct 21 2022, 11:32 AM

iPhone 12 mini
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Joined: Nov 2010
From: Penang



All grabpay credited it seems. did u guys send email/called?

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