Welcome Guest ( Log In | Register )

9 Pages « < 6 7 8 9 >Bottom

Outline · [ Standard ] · Linear+

 TNB Allo Nationwide Open Fibre Expansion, CBJ,Malacca,Perak,Penang,Johor & Kedah

views
     
QuantumEdge
post Nov 3 2025, 09:29 AM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


QUOTE(jimmylim85 @ Nov 3 2025, 08:20 AM)
No IPV6 available. Tested and turns out no support. Maybe due to budget issue?

Mine is PPPoE, previously is DHCP that’s why Allo technician had to come to my house to setup my existing ONU to work.
*
PPPoE with no VLAN as well?

QUOTE(lowck @ Nov 3 2025, 09:10 AM)
allo fibre got provide ipv6 

user posted image
*
Thanks, I will give it a try later
If they actually showed up that is, out of 4 installation attemps this is the only one where they sent me an email and sms
Previously all done by the installer
QuantumEdge
post Nov 3 2025, 09:57 AM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


Ok...today's installation kena cancelled because installer waiting for new router and ONU
I dont know how many people will have my patience to deal with them
QuantumEdge
post Nov 3 2025, 12:23 PM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


QUOTE(kwss @ Nov 3 2025, 12:15 PM)
I'm skeptical another ONU will fix the problem.
Unless they fix the misconfiguration too.

Reason: They should have qualify all the ONU model against all the OLT model they had. If they are installing OLT that's not compatible in your area, why carry the incompatible ONU in this area?

But well, they are electricity company trying to do network. Who knows they get lineman to install stuff.
*
user posted image
This was the one they used last time, Nokia GPON
Not many info online
I did asked him is it possible to setup my spare huawei HG8240H, he said not compatible

QuantumEdge
post Nov 3 2025, 01:21 PM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


QUOTE(kwss @ Nov 3 2025, 12:54 PM)
Nokia is not like Cisco or Juniper with open access to documentation.

You can plug in your Huawei ONU and get the fiber reading. Post here if you don't know how to read it.

I don't know how Allo works. Maybe authenticate serial number, maybe PLOAM password.

You can ask him for the password, setup yourself and try. Given how noob they are, I think that guy just don't know how to setup and tell your it's not compatible.
*
I will give it a try later
I think it would work consider someone said they need only PLOAM pwd
QuantumEdge
post Nov 3 2025, 03:58 PM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


QUOTE(kwss @ Nov 3 2025, 12:54 PM)
Nokia is not like Cisco or Juniper with open access to documentation.

You can plug in your Huawei ONU and get the fiber reading. Post here if you don't know how to read it.

I don't know how Allo works. Maybe authenticate serial number, maybe PLOAM password.

You can ask him for the password, setup yourself and try. Given how noob they are, I think that guy just don't know how to setup and tell your it's not compatible.
*
user posted image
Here you go
QuantumEdge
post Nov 3 2025, 07:24 PM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


QUOTE(kwss @ Nov 3 2025, 06:56 PM)
The fiber is terrible.
Theoretically PON will stop working when it reach -28dBm.
You are only 3dB away from it.
Considering it's a new build, I will not accept this.
*
user posted image
He spliced and fused the fibre, might be the culprit?
I will ask him to check again
QuantumEdge
post Nov 3 2025, 08:06 PM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


QUOTE(kwss @ Nov 3 2025, 07:48 PM)
Did you see him use a fusion splicer? If not then it's not fusion spliced and the chance of this joint causing the problem is high.

If he did, then could be this joint, or it could be other joint outside the house. It could even be a bad repair.

Mine was 18+ dBm when first installed ~13 years ago.
I checked just now and it's 22.75 dBm.
They do degrade just sitting around. If you don't get them to fix then it will be out of your pocket in the near future.
*
He did used a fusion splicer
The only thing I know so far is, last time he was not able to install is because of "high fibre reading" which Allo sent a team to tinker with the DP later
After that he came to do the installation
QuantumEdge
post Nov 4 2025, 11:37 AM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


QUOTE(kwss @ Nov 3 2025, 08:33 PM)
Well then let's see if they are willing to fix it for you or just consider this to be "within spec".
But I say push them to do it.

All he need to do is get fiber reading upatream and the segment that gives the biggest drop is the problem.

So he first test at the DP, then maybe another box/DP upstream of your DP. Rinse and repeat.
If an adjacent DP has great reading them maybe ask him to swap you over. That's if he is lazy to do the diagnostic.

Whoever use your current DP later will be the unlucky one.
*
I'm expecting the issue to be around after he swapped all the equipments
And I bet you they will ask me to accept whatever speed that thing is able to spit out instead of checking the infra
If they refused to fix it, this case is going to MCMC

QUOTE(blacktubi @ Nov 3 2025, 10:40 PM)
Maybe ask if they know where is the OLT located

I suspect you're way too far from the OLT
*
I think it is in another side of the bandar, at least 400m away (straight line distance)

QUOTE(BEUV113388 @ Nov 4 2025, 10:46 AM)
once a monkey stands on the spliced part . game over. I requested the service man to place the spliced part on my roof.
*
Ok lay, the spliced part is indoor
QuantumEdge
post Nov 4 2025, 04:16 PM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


QUOTE(kwss @ Nov 4 2025, 02:57 PM)
Maybe take this opportunity to just cancel the whole thing altogether.
This kind of fiber reading will give problem down the road.
The installation already so many problem.
Just call the whole thing off and try 5G broadband instead.
*
Suprise suprise
Asked him for the credentials, he said he will be here at 4PM
Indeed he showed up, without the equipment
Said he can't give me the PLOAM credentials because if my service came online without verification from his side, he will get into trouble
Postponed again
Lost count to the failed installs already

This post has been edited by QuantumEdge: Nov 4 2025, 04:18 PM
QuantumEdge
post Nov 4 2025, 06:10 PM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


QUOTE(kwss @ Nov 4 2025, 04:20 PM)
So he came for what?
Just to try and tell you delay again?

Just call and cancel everything. Don't tell me you still feel Allo is worthy.
*
I will give him one more chance
If tomorrow he cant wrap up the installation, I will escalate the whole thing to MCMC
Allo is truly record breaking in a bad way
QuantumEdge
post Nov 5 2025, 12:23 PM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


Finally, the installer arrived at 10am
He said it was actually configuration error from their side but he will give me better gear regardless
He swapped my 2x Tplink EX220 to 2x Dlink DIR X3060Z (Custom Allo firmware), basically moved from AX1800 to AX3000
Still the same Nokia ONU (G-010G-T)

After he finished configuration, immediately I was able to get the full upload speed from both wired and wireless connection
Download speed is around 920~970Mbps max
The fiber reading was actually 20dbm ish according to the meter (Not the one in ONU)

So far so good, by default it is on Google DNS and I have IPv6
Swapped the given router to my UCG Ultra, on dual wan failover (Allo main Unifi backup)
At first I was having some issues with the upload speed, it was constantly below 150Mbps when tested through UCG
However, when I switched from normal WAN to the 2.5G WAN, I'm able to get the full subscribed speed
user posted image
user posted image

Installation fee RM100, from back of the house through the celling, through conduit and out from the wall socket
Finished sign off by giving him the OTA sent by Allo when he submitted his work order
QuantumEdge
post Nov 5 2025, 12:37 PM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


QUOTE(cyberic @ Nov 5 2025, 12:30 PM)
This is ethernet or fiber cabling? I guess it's ethernet

How come dBm reading differ with tester and on ONT.
*
Fiber cabling
According my installer friend, he said using a dedicated meter is more accurate
QuantumEdge
post Nov 5 2025, 05:51 PM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


user posted image
Forget about using Controld DNS with with Allo
Getting tossed to Los Angeles with super high ping

Next DNS is ok
QuantumEdge
post Nov 5 2025, 06:43 PM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


QUOTE(jimmylim85 @ Nov 5 2025, 05:51 PM)
First time knowing that Allo also use Nokia ONU thought that they always use HUAWEI ones cause I like how compact and small it is. Now I have one spare Huawei ONU as backup.
Unifi have been around close to 20 years I assume most main internal fiber cable starts to degrade while Allo roughly 6-7 years old, fiber cable still being fresh.
*
They have 4 types of ONU
The small Huawei
Calix
Bigger Huawei (if you sub to VOIP)
Nokia

Nokia you can't access it through browser to fetch the OLT credentials, locked behind telnet
Touched anything, and it will auto reset...

My Unifi cable is 5 years old, still going strong
16 dB
QuantumEdge
post Nov 5 2025, 07:57 PM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


QUOTE(kwss @ Nov 5 2025, 07:18 PM)
Finally it's done. Their latency to LAX is actually very low.
Allo don't have any connection to IX in Singapore, which sucks.

Can you login to the ONU if you follow this guide?
https://hack-gpon.org/ont-nokia-g-010g-t/

Maybe test if they have evening congestion.
*
I'm not going to touch the ONU because I'm not familiar with commandline stuff
Their trace route result to MYIX is bad lol

1 <1 ms <1 ms <1 ms unifi.localdomain [192.168.1.1]
2 6 ms 6 ms 5 ms xxxxxxx
3 6 ms 6 ms 6 ms 172.16.37.85
4 7 ms 7 ms 6 ms 172.16.38.2
5 31 ms 33 ms 22 ms myix-route-server.myix.my [218.100.44.98]
6 6 ms 6 ms 6 ms 218.100.75.88

Cloudflare however, no issue at all

user posted image
Tracing route to one.one.one.one [1.1.1.1]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms unifi.localdomain [192.168.1.1]
2 6 ms 5 ms 5 ms xxxxxxxx
3 10 ms 6 ms 6 ms 172.16.37.85
4 7 ms 6 ms 6 ms 172.16.38.2
5 * 8 ms 7 ms 103.119.234.13
6 7 ms 7 ms 7 ms one.one.one.one [1.1.1.1]

Alibaba China DNS
Tracing route to public1.alidns.com [223.5.5.5]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms unifi.localdomain [192.168.1.1]
2 6 ms 6 ms 5 ms xxxxxxxx
3 6 ms 6 ms 6 ms 172.16.37.85
4 7 ms 6 ms 6 ms 172.16.38.2
5 * * * Request timed out.
6 * 8 ms * ae-6.r23.kslrml02.my.bb.gin.ntt.net [129.250.2.32]
7 12 ms 12 ms 12 ms ae-8.r25.sngpsi07.sg.bb.gin.ntt.net [129.250.2.168]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 83 ms 83 ms 82 ms public1.alidns.com [223.5.5.5]

AIMS
Tracing route to 110.74.147.67 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms unifi.localdomain [192.168.1.1]
2 7 ms 20 ms 6 ms xxxxxxxx
3 6 ms 6 ms 6 ms 172.16.37.85
4 7 ms 6 ms 6 ms 172.16.38.2
5 7 ms 7 ms 7 ms 218.100.44.69
6 7 ms 7 ms 7 ms 110.74.188.42
7 7 ms 7 ms 7 ms 110.74.188.53
8 8 ms 6 ms 6 ms 110.74.188.70
9 7 ms 6 ms 6 ms 110.74.162.2
10 7 ms 6 ms 6 ms 10.255.224.1
11 7 ms 7 ms 8 ms 10.255.224.2
12 7 ms 6 ms 6 ms 110.74.147.67

This post has been edited by QuantumEdge: Nov 5 2025, 08:10 PM
QuantumEdge
post Nov 5 2025, 09:04 PM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


QUOTE(ChenKaiWen @ Nov 5 2025, 08:34 PM)
I assume your HG8240H has Blue UPC fibre port. Allo use Green APC fibre, which is at an angle. So there will be a loss if plugged into UPC port, and might even damage the connector.
*
Yep, I ran the Unifi ONU with TIME before
Workes fine, just need the correct OLT credentials
Never though of this...
QuantumEdge
post Nov 6 2025, 07:43 PM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


QUOTE(kwss @ Nov 5 2025, 10:51 PM)
Everything looks very good actually.
The myix trace isn't bad.

In networking gear, data plane actually run in ASIC. Control plane and management plane run on CPU. Service plane can be a bit of both.

Traceroute use TTL field to have router in each hop expires the packet and discard it.

Upon discard, depending on Control Plane Protection policy, can ignore it, or punt the packet to Control Plane to generate TTL Exceeded packet, which your computer receive and display as hop.
There's a lot of other policy you can configure as well, like throttling, etc

So as long as your hop after that have lower latency, you are all good.

For ping, it depends. Certain vendor can have ASIC that replies to icmp-echo, and by definition, bfd-hello. So if you know these kind of router is in path, then ping packet is accurate.

Otherwise it will be punt to control plane too.

EDIT:
Many route server are just BIRD or FRRrouting so packet forwarding won't actually traverse these nodes. They just do BGP and nothing else.
*
If Allo can keep this going, I will definitely terminate Unifi after contract with them has finished
Well, another 12 months to go
Last night my Discord's voice channel ping to SG was only 10ms, 1/4 of Unifi's
QuantumEdge
post Nov 6 2025, 10:27 PM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


QUOTE(blacktubi @ Nov 6 2025, 09:03 PM)
You manage to get your TM ONU working on TIME Fibre? 😅
*
Yeah, just backup the config from TIME's 2 in 1
Restore it in the TM ONU
Remove the PPPOE credentials, done

I even ran Maxis's Kaon AR2140 with TIME, paired with TM ONU
You can even see the OLT's info in AR2140

This post has been edited by QuantumEdge: Nov 6 2025, 10:29 PM
QuantumEdge
post Nov 7 2025, 08:29 PM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


user posted image
Allo's public IP is not that good in the night when watching Youtube it seems...
Very bad
QuantumEdge
post Nov 7 2025, 09:24 PM

Regular
******
Senior Member
1,592 posts

Joined: Jan 2016


QUOTE(kwss @ Nov 7 2025, 09:12 PM)
pr02.kul09
It is normal now

BTW, controld on Allo public DNS
Damn

user posted image

9 Pages « < 6 7 8 9 >Top
 

Change to:
| Lo-Fi Version
0.0179sec    0.49    7 queries    GZIP Disabled
Time is now: 28th November 2025 - 09:48 PM