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Technical PS3 FW 1.90 - BD, DVD, CD Disc Not Reading, PS3 repair?

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TSasdf852us
post Jul 27 2007, 07:20 AM, updated 19y ago

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Hi,

After the PS3 1.90 firmware update, I have problems reading any type of disc (whether it be Blu-ray games or movies, DVD movies or CDs)
The disc reading icon at the top right corner of the XMB keeps blinking, and does not stop.

Looks like I have a disc read error on all types of disc


Any possible way to overcome this ?



Does anybody know where I can send my PS3 for repair




Thx
Ryuuga
post Jul 27 2007, 07:30 AM

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doubt theres anyone in malaysia who can repair this except sony. But they havent officially launched ps3 yet.
If you dare, dismantle your ps3 and check the reading laser thingy. xD
Doubt its the firmware though. Correct me if i'm wrong. If it IS the firmware, just downgrade it hahaha
..or, wait for the next firmware which might fix the bug. Do some googling while you're at it.

I still think its highly hardware related though
kevinboey86
post Jul 27 2007, 08:26 AM

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y not u try returning it to the place where u bought it....
tot31
post Jul 27 2007, 08:39 AM

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I really doubt it's the firmware problem. It's just a coincidence after you update to the latest 1.90 firmware you can't read all the disc. SONY is well known for having crap lenses since PS2. I remembered last time my PS2 lens went out after 3 months of having it. PS3 lenses are already available. You can get it from eBay.

I doubt if you send it back to the shop where you bought it can do anything for you as you must know there is no official warranty for any consoles bought here in Malaysia.

There's a lot of sites that can guide you how to disassemble your PS3 and change the lense. The price is around RM260 incl shipping and the model number for the lens is KES-400AAA.

This post has been edited by tot31: Jul 27 2007, 08:44 AM
ruztynail
post Jul 27 2007, 08:42 AM

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it happen right after u updated yr firmware?? hmmm sceptical....
dont open it.. let the experts deal with tat..
rx330
post Jul 27 2007, 09:07 AM

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heng ar..... @ least i can bring my back to SG for repair
tot31
post Jul 27 2007, 09:09 AM

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QUOTE(rx330 @ Jul 27 2007, 09:07 AM)
heng ar..... @ least i can bring my back to SG for repair
*
You're lucky because you're living in JB biggrin.gif , ppl like me who are living in KL or other places are really fcuked up cry.gif . For me it doesn't matter as I'll repair it myself. I love DIY... rclxm9.gif
JiauBoy
post Jul 27 2007, 10:11 AM

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rx330
post Jul 27 2007, 10:23 AM

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tot, u lucky becos u DIY king biggrin.gif

pros and cons in jaybee, near to serbis centre but location in crime centre as well
redbull_y2k
post Jul 27 2007, 10:54 AM

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yeah i've read thru other forums that quite a number of PS3 users are having lens problem. rclxub.gif
tot31
post Jul 27 2007, 10:56 AM

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QUOTE(redbull_y2k @ Jul 27 2007, 10:54 AM)
yeah i've read thru other forums that quite a number of PS3 users are having lens problem.  rclxub.gif
*
I like said bro, SONY is well known of producing crappy lenses. mad.gif but still better than M$ 3ROD problems.
TSasdf852us
post Jul 27 2007, 12:28 PM

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QUOTE(redbull_y2k @ Jul 27 2007, 10:54 AM)
yeah i've read thru other forums that quite a number of PS3 users are having lens problem.  rclxub.gif
*
Could you pls paste a link to those forums.
I'm unable to find any that could help me


Anyway, I just called Sony Service Centre (M'sia), and they said that they do not repair PS3s.
Reason: It has not been officially launched.
My guess is that they probably do not have the equipment to repair


Going back to the guy that sold me the PS3 does not sound like a good solution.
My xbox360 took 5 months before it came back from repair !


Any help u guys can give is much appreciated !
Thx

tot31
post Jul 27 2007, 02:23 PM

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Changing PS3 lens doesn't need any high tech equipment. Just a normal tool like Philips screwdrives and some brains.
TSasdf852us
post Jul 27 2007, 02:38 PM

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QUOTE(tot31 @ Jul 27 2007, 02:23 PM)
Changing PS3 lens doesn't need any high tech equipment. Just a normal tool like Philips screwdrives and some brains.
*
Dude,

Well .. apparently, I do lack some screws in my brain ... kinda went missing


Hav u done this b4 on a PS3 ?
(I did see a video on youtube on how to clean the PS3 lenses).

Would u think tat u will be able to help me ?



Thx



tot31
post Jul 27 2007, 02:46 PM

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QUOTE(asdf852us @ Jul 27 2007, 02:38 PM)
Dude,

Well .. apparently, I do lack some screws in my brain ... kinda went missing
Hav u done this b4 on a PS3 ?
(I did see a video on youtube on how to clean the PS3 lenses).

Would u think tat u will be able to help me ?
Thx
*
You didn't ask politely so I have to turn you down, sorry.
nextgene
post Jul 27 2007, 02:49 PM

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QUOTE(tot31 @ Jul 27 2007, 02:46 PM)
You didn't ask politely so I have to turn you down, sorry.
*
Haha..tot heart too sensitive nowdays.. tongue.gif
tot31
post Jul 27 2007, 02:51 PM

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QUOTE(nextgene @ Jul 27 2007, 02:49 PM)
Haha..tot heart too sensitive nowdays.. tongue.gif
*
This is because of my period pain laugh.gif tongue.gif
nextgene
post Jul 27 2007, 02:53 PM

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QUOTE(tot31 @ Jul 27 2007, 02:51 PM)
This is because of my period pain laugh.gif  tongue.gif
*
hahaha..ingat samurai jer ada period pain.. tongue.gif
Back to topic plzz.. smile.gif
TSasdf852us
post Jul 27 2007, 02:58 PM

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QUOTE(nextgene @ Jul 27 2007, 02:53 PM)
hahaha..ingat samurai jer ada period pain.. tongue.gif
Back to topic plzz.. smile.gif
*
Dudes,

I'm in real pain here man ... my PS3 can pass for a grill now ... and u guys r making jokes at it ... hmm


Please !
rx330
post Jul 27 2007, 03:04 PM

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knn, ini tot ar.... kasi tolong sikit lar

@asdf, i respek kaw u for callin sony msia biggrin.gif is it toll free? if not waste ur money and time nia
tot31
post Jul 27 2007, 03:06 PM

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QUOTE(asdf852us @ Jul 27 2007, 02:58 PM)
Dudes,

I'm in real pain here man ... my PS3 can pass for a grill now ... and u guys r making jokes at it ... hmm
Please !
*
I've changed a lot of PS2 lenses, I've opened up X360 DVD-ROM drives and changed the lenses even the drive. So for me there is no difference with PS3. I've opened up PS3 before. I mean disassemble it parts by parts.

I can feel your pain but somehow my gut feeling is saying that I shouldn't help you. Sorry again.
JiauBoy
post Jul 27 2007, 03:09 PM

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okok i can pass u this guy in sg wang if u want, they might b able to help u. just try yr luck if u want. the technichien is actually in his shop.
TSasdf852us
post Jul 27 2007, 03:17 PM

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QUOTE(tot31 @ Jul 27 2007, 03:06 PM)

I can feel your pain but somehow my gut feeling is saying that I shouldn't help you. Sorry again.
*
tot31 ... Thx for your honest answer


In answer to rx330 ... yes ... the Sony service centre is a toll free number (1300 number).
At least now I know for sure that the service centres here would not repair them.
Actually, I even asked whether they could help to send it to Singapore or HK ... and even voluntered to pay for all expenses (i.e., transportation and repairs).
Still .. Sony said no ... hmm


I'm thinking of calling Sony Singapore .. u think they would layan me ?

nextgene
post Jul 27 2007, 03:18 PM

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QUOTE(asdf852us @ Jul 27 2007, 02:58 PM)
Dudes,

I'm in real pain here man ... my PS3 can pass for a grill now ... and u guys r making jokes at it ... hmm
Please !
*
i know...just pm tot..tell 'her' tongue.gif politely u need pertolongan... rclxms.gif

This post has been edited by nextgene: Jul 27 2007, 03:18 PM
TSasdf852us
post Jul 27 2007, 03:19 PM

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QUOTE(JiauBoy @ Jul 27 2007, 03:09 PM)
okok i can pass u this guy in sg wang if u want, they might b able to help u. just try yr luck if u want. the technichien is actually in his shop.
*
Hi JiauBoy,

Any help is much appreciated !
Thanks

rx330
post Jul 27 2007, 03:20 PM

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har, i thought toll free is 1800? no ar?
redbull_y2k
post Jul 27 2007, 03:23 PM

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QUOTE(asdf852us @ Jul 27 2007, 12:28 PM)
Could you pls paste a link to those forums.
I'm unable to find any that could help me
Anyway, I just called Sony Service Centre (M'sia), and they said that they do not repair PS3s.
Reason: It has not been officially launched.
My guess is that they probably do not have the equipment to repair
Going back to the guy that sold me the PS3 does not sound like a good solution.
My xbox360 took 5 months before it came back from repair !
Any help u guys can give is much appreciated !
Thx
*
Here ya go man. icon_rolleyes.gif

Link
snipersnake
post Jul 27 2007, 03:27 PM

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QUOTE(tot31 @ Jul 27 2007, 02:51 PM)
This is because of my period pain laugh.gif  tongue.gif
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kahkahkahkah!
ruztynail
post Jul 27 2007, 03:45 PM

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tolong dia la tot.. hahaahah nanti dia balanja makan
TSasdf852us
post Jul 27 2007, 03:47 PM

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QUOTE(redbull_y2k @ Jul 27 2007, 03:23 PM)
Here ya go man.  icon_rolleyes.gif

Link
*
Thx redbull_y2k for the link ... very informative !
Looks like I'm not alone ... (actually not a very comforting thought also)

My PS3 was bought in early May this year.
So, it only lasted 3 mths ... cry.gif


Sony (M) service centre number
Hotline: 1300-88-1233


quiksilve
post Jul 27 2007, 03:53 PM

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If you are really gong to dismantle your ps3 and check to see the problem, then might as well throw in and upgrade the hard disk drive to a 120GB capacity.

If you need a step by step guide here is its:
http://boardsus.playstation.com/playstatio...2840&format=one

So far for my ps3, no problems still (fingers cross) maybe since because i don't play much with it, currently still waiting very long for the MGS4 and GTHD (full edition)

This post has been edited by quiksilve: Jul 27 2007, 03:53 PM
cylon
post Jul 27 2007, 04:50 PM

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What version are your PS3? Sg, HK or Japan? Kalau Sg.....senang sikit, hantar Singapore.
TSasdf852us
post Jul 27 2007, 05:49 PM

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QUOTE(cylon @ Jul 27 2007, 04:50 PM)
What version are your PS3? Sg, HK or Japan? Kalau Sg.....senang sikit, hantar Singapore.
*
I think my PS3 is a HK machine

Do you know how to check ?
Ryuuga
post Jul 27 2007, 06:32 PM

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QUOTE(asdf852us @ Jul 27 2007, 03:17 PM)
At least now I know for sure that the service centres here would not repair them.
Actually, I even asked whether they could help to send it to Singapore or HK ... and even voluntered to pay for all expenses (i.e., transportation and repairs).
Still .. Sony said no ... hmm
I'm thinking of calling Sony Singapore .. u think they would layan me ?
*
You know, i don't wanna say this but, i think it was obvious and everyone else here already knew Sony Malaysia wouldn't give a shit. You were wasting your time calling them. Reason is because, PS3 has not officially launched here, so its not considered their product. Even if it ALREADY launched, and you bought a Japan model for instance, they would still not layan you. Its not an international warranty.


QUOTE(asdf852us @ Jul 27 2007, 05:49 PM)
I think my PS3 is a HK machine

Do you know how to check ?
*
Good, now you're getting it. Check the serial number of the PS3.
For example, PSPs have serial numbers
PSP-1000(japan model)
PSP-1001(US model)
PSP-1002(eur model)
PSP-1006(local model/asian model)
PSP-1007(taiwan?)

and so on and so forth....(i might be wrong though. But PSP-1000 is definately japan model)
The smallest number/first number is usually the japan models, followed by US, EUR and further away.

Sorry, Ive yet to see a real PS3 and dismantle it for myself. But ive been dismantling PSPs and PS2s and PSs. Its all the same.
My advice? dismantle it to see for yourself how a real PS3 actually works on the inside. See if it really is the lens that is broken, or maybe theres something stuck. Because we're really making assumptions here without seeing the real thing. And while you're at it, maybe upgrade the HDD as well. You could even mod your PS3 lol. DIY FTW
Do some google for videos on dismantling a PS3(youtube etc. etc.) if it makes you feel more secure. Besides, theres a first time for everything right? instead of whining and depending on others for help, do it yourself.

Actually, if you're willing, you could send it to me for repairing. I won't guarantee you'll get it back though ahahaha

PS: although, i think PS3 lens would cost far more. It IS blue lens instead of red after all.

This post has been edited by Ryuuga: Jul 27 2007, 06:35 PM
bose00
post Oct 19 2007, 10:30 AM

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due to high temp during long hours of gameplay ~ its advisable not to turn off yr ps3 immediately ~leave it for like 5-10 mins then turn off as it will prolong yr ps3 lense life-time.

btw, replacing lense on yr ps3 is sooner / later ~ just a matter of time. any of you had the experience of dismantling the ps3 lense ?

This post has been edited by bose00: Oct 19 2007, 10:32 AM
tot31
post Oct 19 2007, 11:05 AM

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QUOTE(bose00 @ Oct 19 2007, 10:30 AM)
due to high temp during long hours of gameplay ~ its advisable not to turn off yr ps3 immediately ~leave it for like 5-10 mins then turn off as it will prolong yr ps3 lense life-time.

btw, replacing lense on yr ps3 is sooner / later ~ just a matter of time. any of you had the experience of dismantling the ps3 lense ?
*
See my siggy...brows.gif
shinjite
post Oct 19 2007, 11:35 AM

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Bro, whats with that cute winking gif? laugh.gif
Good way to advertise too thumbup.gif
tot31
post Oct 19 2007, 11:39 AM

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QUOTE(shinjite @ Oct 19 2007, 11:35 AM)
Bro, whats with that cute winking gif? laugh.gif
Good way to advertise too thumbup.gif
*
nothing ler..just like to see her cute face.....really cute ler that girl..she looks a bit like my daughter...huhuhuhuhu

This post has been edited by tot31: Oct 19 2007, 11:40 AM
Gahleon
post Oct 19 2007, 09:16 PM

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QUOTE(bose00 @ Oct 19 2007, 10:30 AM)
due to high temp during long hours of gameplay ~ its advisable not to turn off yr ps3 immediately ~leave it for like 5-10 mins then turn off as it will prolong yr ps3 lense life-time.

btw, replacing lense on yr ps3 is sooner / later ~ just a matter of time. any of you had the experience of dismantling the ps3 lense ?
*
Thanks for the advise,
turn to stand by and wait 5- 10 minutes only turn it off?
Or after 5 - 10 minutes only turn to stand by then turn it off?

This post has been edited by Gahleon: Oct 19 2007, 09:25 PM
quiksilve
post Nov 15 2007, 04:35 PM

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Play it in an air conditioned room.

That should further help increase the hardware lifespan
rx330
post Nov 15 2007, 07:32 PM

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wow, old thread digger
me no aircond sad.gif
alexwlh
post Nov 15 2007, 08:46 PM

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Before you send to repair or DIY...

Try to Format Your Ps3 first...
Then see how
Karberator-x
post Nov 15 2007, 08:57 PM

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buy lens from e-bay
sent to bernard ask him change for you
joe_liew
post Nov 21 2007, 09:42 PM

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Shit PS3, my disc cant boot.

This occurs after updating to ver 2.01.

any solution?
Gahleon
post Nov 21 2007, 09:45 PM

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Hmm did you play pirate DVD games,movies there before the update?

Now i really scare to updated..
acougan
post Nov 21 2007, 09:49 PM

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very scary cos we hear more & more local cases of ps3 lense problem. is the lense really that sensitive/fragile?
andy_lhc
post Nov 21 2007, 10:26 PM

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i updated the firmware to 2.01 and it is still fine....hmm.gif dont think its the firmware...
arc_archive
post Nov 21 2007, 10:29 PM

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if im not mistaken...if u never let ur ps3 EAT any illegal media (CD o DVD) i belive there's no point to be afraid to upgrade...

unless u ever put those media or u juz forgot that u once play those media...biggrin.gif

for those who encounter the prob...u can change the lens or at least TRY to change it....coz there's no guarantee that ur ps3 BDROM will revive...like mine...curse to be useless.....
andy_lhc
post Nov 21 2007, 10:38 PM

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erm...can i take back my previous statement...my boss just told me he cannot read any disc...he is in japan with his japanese ps3...all ori...sweat.gif cannot read after install 2.01...sweat.gif
arc_archive
post Nov 22 2007, 06:28 AM

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thats surprising!!!!if the illegal media not the culprit..it might be the firmware it self...

i do suspect that the firmware had to do with this nightmare...if there's a downgrader....
bloodvanille
post Nov 22 2007, 06:40 AM

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QUOTE(andy_lhc @ Nov 21 2007, 10:38 PM)
erm...can i take back my previous statement...my boss just told me he cannot read any disc...he is in japan with his japanese ps3...all ori...sweat.gif cannot read after install 2.01...sweat.gif
*
Maybe there's some sort of bug or did you do anything wrong or following steps in a corrupted order?
Or maybe it's your hardware problem also. Who's the culprit? Well, you better send it to any repair shop and ask them what's wrong with it. That would solve the case!
andy_lhc
post Nov 22 2007, 07:45 AM

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but "luckily" since he is in japan n he bought tat ps3 in japan, he will try n claim the warranty.....sweat.gif
rx330
post Nov 22 2007, 09:11 AM

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weird....
my updated by i haven try playing games yet
Haruji Sora
post Nov 22 2007, 11:49 AM

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I updagrade to 2.01 and my Ps3 still works. BD games at least.
arc_archive
post Nov 22 2007, 01:09 PM

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sory bloodvinille...even those so called technician didnt even familiar wif this mechanism in the ps3...

hell...i myself help them figure out those problem b4 the defected BDROM working well...those technician need to be careful wif everything they doin so that theres no chances there that the ps3 would severely defected wif their action...as for me...helll...this my ps3 BDROm...i can tear it apart as much i like biggrin.gif

peace xD ...u can have a sight wif my defective ps3 when u come to my house tonite... xD
kiathoong
post Dec 27 2007, 01:17 AM

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hey guyz/pro over here
may i know what's the causes that make PS3 canot read any format anymore?
That day that guyz sell PS3 told me one of his customer read few dvd disc later on that lens kong is it true that will happen to our PS3 lens also?
just curious and want to prevent disaster happen biggrin.gif
Muchi
post Dec 27 2007, 02:13 AM

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Don't use your PS3 to watch DVD movies. Well you can play Blu-Ray movies but personally I make sure only PS3 games enter my PS3's disc drive.

This post has been edited by Muchi: Dec 27 2007, 02:19 AM
ruztynail
post Dec 27 2007, 10:58 AM

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the lense tat sensitive mer?! sigh.. but i think sony isnt tat stupid to allow us to play dvd and all if the lense is soooo sensitive..
andy_lhc
post Dec 27 2007, 11:18 AM

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it all comes down to luck..there have been reports of gamers saying they onli use it for games n the lens fail them as well...rclxub.gif
monyetbesi
post Dec 28 2007, 09:28 AM

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QUOTE(Muchi @ Dec 27 2007, 02:13 AM)
Don't use your PS3 to watch DVD movies. Well you can play Blu-Ray movies but personally I make sure only PS3 games enter my PS3's disc drive.
*
I'm using my PS3 machine for pirate DVD everytimes...well up to diz point there're no show of problems yet...but if it do, I'll inform you all... mega_shok.gif
yojimbo512
post May 9 2008, 11:36 AM

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juz updated from gta4 disc.
then wana try play multiplayer so have to update to 2.3. somehow can play for some time, then it died.
Cannot read any discs now. sigh, so sad.
Any idea on how to claim warranty if my 1 is region singapore?
cry.gif

 

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