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 ---> Maxis & Hotlink Fans Club v3 <---, Hotlink: Life Unlimited

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TSJoshua_0718
post Sep 26 2007, 09:38 PM

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Anyone too bored or wanna lepas geram?

Call up CS and scold as much as you like... There an excuse for you to scold. tongue.gif
porkchop
post Sep 26 2007, 09:42 PM

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i think they didnt expect the sales to be so fast..cause to put ads on tv need to preplan 3 mths in advance and no last minute cancellationlo...so they have no choice but continue to air it..........
TSJoshua_0718
post Sep 26 2007, 09:43 PM

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QUOTE(porkchop @ Sep 26 2007, 09:42 PM)
i think they didnt expect the sales to be so fast..cause to put ads on tv need to preplan 3 mths in advance and no last minute cancellationlo...so they have no choice but continue to air it..........
*
Oohh...

LoL. If they didn't expect the sales to be so fast, then I would say their marketing personnel not really good enough. They did not put their customer into their own shoes
Darkmage12
post Sep 26 2007, 10:31 PM

shhhhhhhhh come i tell you something hehe
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but they oversell
SweetPuff
post Sep 27 2007, 01:32 AM

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But their website didn't update wor when I last checked yesterday. I wonder can try luck and see if they will gimme the supersavers if I call customer service?
shockk
post Sep 27 2007, 02:14 AM

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QUOTE(porkchop @ Sep 26 2007, 09:42 PM)
i think they didnt expect the sales to be so fast..cause to put ads on tv need to preplan 3 mths in advance and no last minute cancellationlo...so they have no choice but continue to air it..........
*
I BELIEVE they can still cancel the ads with the TV station.

But since they already paid for it, they surely must think 'just let it be lah' at the cost of lying to consumers. shakehead.gif
SweetPuff
post Sep 27 2007, 09:52 AM

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I think advertisers have option to swap the ads on those spots that they have booked within a few days' notice.
SUSDavid83
post Sep 27 2007, 10:43 AM

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QUOTE(SweetPuff @ Sep 27 2007, 01:32 AM)
But their website didn't update wor when I last checked yesterday. I wonder can try luck and see if they will gimme the supersavers if I call customer service?
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Website takes time to update.
Darkmage12
post Sep 27 2007, 07:31 PM

shhhhhhhhh come i tell you something hehe
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QUOTE(shockk @ Sep 27 2007, 02:14 AM)
I BELIEVE they can still cancel the ads with the TV station.

But since they already paid for it, they surely must think 'just let it be lah' at the cost of lying to consumers. shakehead.gif
*
lol sure lo.....promotion always like that 1 ma then got those small letters below doh.gif
mi_kit49
post Sep 27 2007, 10:36 PM

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Now Hotlink also have E-statement......you can track call record and top-up history up to last 30 days only

http://www.hotlink.com.my/level2/hotlevel3.asp?AID=3581

user posted image

This post has been edited by mi_kit49: Sep 28 2007, 10:32 AM
c_calvin
post Sep 28 2007, 02:29 AM

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haha...following digi again
just try it out, nt bad, can see where i spend all the credit now
lol..
SUSDavid83
post Sep 28 2007, 06:51 AM

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They're not really following DiGi. Government forced all telco to implement billing for prepaid and E-statement is the cheapest way of implementation.
SUSKukumalu
post Sep 28 2007, 11:12 PM

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SMS USAGE NOTIFICATION

CODE
Note that usage SMS usage notification is only available on P75 rateplan. Due to calculation complexity, this feature is not offered on Value plans nor Family Plus plans.  


Take note that all Value Plans will not have SMS usage notification. You will not be able to know how much of credit you've used until your calls are barred.Another way is to contact their call centre to find out your unbilled usage.
SUSDavid83
post Sep 28 2007, 11:26 PM

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Hotlink E-statement is very detailed ... starting date is from September 24th.

» Click to show Spoiler - click again to hide... «


Very good statement. thumbup.gif

This post has been edited by David83: Sep 28 2007, 11:26 PM
TSJoshua_0718
post Sep 29 2007, 12:00 AM

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QUOTE(David83 @ Sep 28 2007, 11:26 PM)
Hotlink E-statement is very detailed ... starting date is from September 24th.

» Click to show Spoiler - click again to hide... «


Very good statement. thumbup.gif
*
At last they come out with that. rclxms.gif rclxms.gif rclxms.gif
Darkmage12
post Sep 29 2007, 12:30 AM

shhhhhhhhh come i tell you something hehe
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wow so many SMS ah.....what's the difference between SMS premium and SMS?
SUSDavid83
post Sep 29 2007, 12:37 AM

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QUOTE(Darkmage12 @ Sep 29 2007, 12:30 AM)
wow so many SMS ah.....what's the difference between SMS premium and SMS?
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I think SMS premium is classified as any SMS sent to 5-digit number that begins with 3.

Those subscribed SMS services.
Darkmage12
post Sep 29 2007, 09:07 AM

shhhhhhhhh come i tell you something hehe
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QUOTE(Kukumalu @ Sep 28 2007, 11:12 PM)
SMS USAGE NOTIFICATION

CODE
Note that usage SMS usage notification is only available on P75 rateplan. Due to calculation complexity, this feature is not offered on Value plans nor Family Plus plans.


Take note that all Value Plans will not have SMS usage notification. You will not be able to know how much of credit you've used until your calls are barred.Another way is to contact their call centre to find out your unbilled usage.
*
er this value plan once reach that limit it cuts you off? they dun give extra credit like until 150 or so?
porkchop
post Sep 29 2007, 09:51 PM

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i think diff premium sms charges diff price rite??
SUSDavid83
post Sep 29 2007, 09:53 PM

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QUOTE(porkchop @ Sep 29 2007, 09:51 PM)
i think diff premium sms charges diff price rite??
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Of course. Could range from normal SMS charge till few ringgits.
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