if i activate 365 validity on 1st Jan 25, and buy 1 year worth data on 1st Feb 25, will i still be able to use the data from 1st Jan 26?

Just changed to Pantas plan.
And bought 365 validity.
Thanks to info on this thread.

Maxis website - hopeless , lack of clear info.

The data will remain (if not exhausted), but you will need to reactivate your account by reload in order to use it.

Anyone HYC plan user still can activate 365 validity?

Anyone, please help. I forgot to topup my hotlink and used the pantas. I just realised it today...how..hm looks like my number is not longer with hotlink/maxis..

Tried contact the help but it was the virtual staff lol..any idea how can i get my number back since i have been using it since high school..or any alternative, please

If its longer than expiry period then no way to get it back unfortunately. You should have gotten SMS warnings along the way. If it expired less than 30 days ago all you need to do is reload. More than 30 days (I think it may be 60? not sure) then sorry to say no way to get back. I've had people try to go to top management in Maxis to ask this also, as far as I know tak jadi.

how long is your forgot? if few days there still possible but if weeks to months no more

Thank you, less than 30 days...but unfortunately couldnt access the hotlink website already..

The due is 11 aug..about 17 days..😔

Please learn to multi-quote....

Anyway is 11 august the expiry of validity or expiry of number? If expiry of validity then just reload money now and can use. If expiry of number then.... sorry no cure.

Went thru 2hrs of reading, can't find any info in Hotlink app about porting in(can't sign in also, as they needed me to have a hotlink no). just to be sure the ways of porting to prepaid pantas. rn, im on XOX mobile. I need a plan just for validity. so is this what i should do?

1. send a port out request to xox
2. buy a hotlink prepaid card(where can i get it)?
3. port in to hotlink?

or shall i buy the hotlink prepaid card first, before porting out XOX?

You can port out from XOX mobile to Hotlink prepaid by online visiting at Hotlink website.
or
Pay a visit at physical maxis store.

i was in hotlink website, but when i entered my XOX mobile no, it says invalid. Then, i went to Whatsapp support, & got stuck at the system sending me TAC, that i've nvr received. I restarted my phone, restarted the whatsapp process, but still no receive any SMS TAC





This post has been edited by WEE2000: Aug 29 2025, 12:29 PM

Hi everyone,

I'm thinking of getting the Hotlink Pantas plan for my mother who just needs it for emergency calls. I read that I can buy a 365 validity plan for RM30 to keep the line active for 365 days.


1. May I know if the voice plan is included in the RM30 or need to pay separately?

2. If I forget to buy another 365 validity plan after it ends, will there be a grace period before my phone number is terminated? And how long?


Thank you!

1) there's no voice plan include

2) the grace period for hotlink prepaid is 30 days after validity expiry.


Suggestions:
for hotlink prepaid pantas, top up rm10 every month and get sim card validity for 30 days, the accumulate credit balance can be used as emergency call 🤙

This post has been edited by Piers: Aug 29 2025, 09:11 PM

My number also have this error, no choice have to visit Maxis store than if want to MNP to Hotlink prepaid.

Thank you for the suggestion 🤗

Actually looking for a long validity plan because we lost the previous number and accumulated credit of ~RM350 because forgot to top up. 😓

Delete: double post

This post has been edited by Prissy Elf: Aug 30 2025, 12:43 PM

Hihi for the Pantas Plan 365 validity, it mentions that the validity is only for Internet. How do I get the validity for my postpaid number's validity?

After you activate the Pantas Plan, go buy the 365 validity plan for RM30 via the Hotlink App. That will keep your phone number valid for 365 days. As for internet data, you need to buy additional plans also via the Hotlink App. The validity is 365 days or until quota runs out, whichever come first.

But the Pantas Plan is only for Hotlink Prepaid users. Hotlink Postpaid has other plans and as far as I know, there is no 365 validity plan as you need to pay your bills every month.

Hope that helps.