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 U Mobile E-wallet --- GoPayz

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cucikaki
post Nov 19 2019, 12:45 PM

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QUOTE(tan_aniki @ Nov 19 2019, 11:25 AM)
i think they fixed it cos max RM4k/day with max RM1.5k per transaction
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But someone reported 2nd time try rm1,500 unsucessful.

Btw u know if gopayz got any monthly limit? Didnt read any in the faq
tan_aniki
post Nov 19 2019, 12:51 PM

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QUOTE(cucikaki @ Nov 19 2019, 12:45 PM)
But someone reported 2nd time try rm1,500 unsucessful.

Btw u know if gopayz got any monthly limit? Didnt read any in the faq
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i send mail to their CS and they reply me with that, not monthly limit but daily limit

This post has been edited by tan_aniki: Nov 19 2019, 12:51 PM
STEVE75
post Nov 19 2019, 01:07 PM

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who hv yet received their physical cards pls note:

We deeply apologize for this unforeseen circumstances. We understand your frustration to receive services that you weren’t expecting especially when you have just started to use our app. Currently, our card vendor are having some technical issue on their side. Rest assure, we are frequently checking on this issue so that we can deliver best service to you. We will get back to you ASAP once the matters resolved.

Again, we apologize for the inconvenience caused. We thank you for your understanding and patience.


Best regards,




Customer Care

Telephone No.: +6018-388 3388
Email: customercare@gopayz.com.my








U Mobile Services Sdn Bhd (672884-H)

Level 11 East, Berjaya Times Square,

1 Jalan Imbi, 55100 Kuala Lumpur, Malaysia
!@#$%^
post Nov 19 2019, 01:13 PM

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QUOTE(extinct_83 @ Nov 14 2019, 09:08 PM)
Same for me as well. I applied 1st Nov till now haven't receive yet.
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QUOTE(STEVE75 @ Nov 19 2019, 01:07 PM)
who hv yet received their physical cards pls note:

We deeply apologize for this unforeseen circumstances. We understand your frustration to receive services that you weren’t expecting especially when you have just started to use our app. Currently, our card vendor are having some technical issue on their side. Rest assure, we are frequently checking on this issue so that we can deliver best service to you. We will get back to you ASAP once the matters resolved.

Again, we apologize for the inconvenience caused. We thank you for your understanding and patience.
Best regards,
Customer Care

Telephone No.: +6018-388 3388
Email: customercare@gopayz.com.my
U Mobile Services Sdn Bhd (672884-H)

Level 11 East, Berjaya Times Square,

1 Jalan Imbi, 55100 Kuala Lumpur, Malaysia
*
still haven't gotten mine, applied since 1/11
cucikaki
post Nov 19 2019, 03:03 PM

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QUOTE(tan_aniki @ Nov 19 2019, 12:51 PM)
i send mail to their CS and they reply me with that, not monthly limit but daily limit
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Yup, check with them, there’s no monthly limit. 🤑🤑
WaCKy-Angel
post Nov 19 2019, 03:25 PM

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QUOTE(WaCKy-Angel @ Nov 19 2019, 11:19 AM)
Eh GoPayz can transfer out money meh? I thought need to use physical card to press out at ATM ?
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nobody?
tan_aniki
post Nov 19 2019, 03:28 PM

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QUOTE(WaCKy-Angel @ Nov 19 2019, 03:25 PM)
nobody?
*
already reply above ma...
max RM1.5 per transfer and daily max RM4k
WaCKy-Angel
post Nov 19 2019, 03:37 PM

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QUOTE(tan_aniki @ Nov 19 2019, 03:28 PM)
already reply above ma...
max RM1.5 per transfer and daily max RM4k
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What i was asking is he said "transfer" is it meaning transfer to banking account?


Btw the wallet topup has 5K limit per month?
sulab
post Nov 19 2019, 04:16 PM

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QUOTE(WaCKy-Angel @ Nov 19 2019, 03:37 PM)
What i was asking is he said "transfer" is it meaning transfer to banking account?
Yes

Btw the wallet topup has 5K limit per month?
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WaCKy-Angel
post Nov 19 2019, 04:31 PM

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QUOTE(sulab @ Nov 19 2019, 04:16 PM)

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How to transfer to savings account? I cant see such option in the app
tan_aniki
post Nov 19 2019, 04:38 PM

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QUOTE(WaCKy-Angel @ Nov 19 2019, 03:37 PM)
What i was asking is he said "transfer" is it meaning transfer to banking account?
Btw the wallet topup has 5K limit per month?
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yes, no need atm withdraw
RM5k is the wallet limit, not top up limit

QUOTE(WaCKy-Angel @ Nov 19 2019, 04:31 PM)
How to transfer to savings account? I cant see such option in the app
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click the menu button on the top left, u will see the Transfer To Bank option

This post has been edited by tan_aniki: Nov 19 2019, 04:39 PM
WaCKy-Angel
post Nov 19 2019, 04:55 PM

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QUOTE(tan_aniki @ Nov 19 2019, 04:38 PM)
yes, no need atm withdraw
RM5k is the wallet limit, not top up limit
click the menu button on the top left, u will see the Transfer To Bank option
*
Transfer to bank no fee?


Strange mine has topup limit. Perhaps daily topup limit?

Attached Image Attached Image

This post has been edited by WaCKy-Angel: Nov 19 2019, 04:57 PM
tan_aniki
post Nov 19 2019, 04:58 PM

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QUOTE(WaCKy-Angel @ Nov 19 2019, 04:55 PM)
Transfer to bank no fee?
Strange mine has topup limit. Perhaps daily topup limit?

Attached Image Attached Image
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how much u have top up today?
it seems like u can top up another RM570 to max RM3300
WaCKy-Angel
post Nov 19 2019, 05:03 PM

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QUOTE(tan_aniki @ Nov 19 2019, 04:58 PM)
how much u have top up today?
it seems like u can top up another RM570 to max RM3300
*
Today topup total RM4.4K

Later need to check how much i topup total for this month.
Hopefully its daily limit not monthly limit
tan_aniki
post Nov 19 2019, 06:02 PM

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QUOTE(WaCKy-Angel @ Nov 19 2019, 05:03 PM)
Today topup total RM4.4K

Later need to check how much i topup total for this month.
Hopefully its daily limit not monthly limit
*
U means after top up RM4.4k only can top up another RM570?
How much u have transfer? 2 X RM1.5k?
tan_aniki
post Nov 19 2019, 06:59 PM

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Is there any top up limit per day or per month?
- ​there is no limit for monthly and daily but for daily please refer detail explanation below.
Let's say wallet limit is RM5k, I top up RM4k today and transfer RM4k, I still can top up another RM5k or only RM1k?
- ​yes you can reload another RM5k again but only RM1K reflect into your account. the other 4K will be reflect into your account after
the unposted transaction(transfer RM4k) clear in the system.

This is what CS told me, I think that's the reason why ur top up balance is less due to some money still waiting to transfer out
WaCKy-Angel
post Nov 19 2019, 09:21 PM

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QUOTE(tan_aniki @ Nov 19 2019, 06:02 PM)
U means after top up RM4.4k only can top up another RM570?
How much u have transfer? 2 X RM1.5k?
*
QUOTE(tan_aniki @ Nov 19 2019, 06:59 PM)
Is there any top up limit per day or per month?
- ​there is no limit for monthly and daily but for daily please refer detail explanation below.
Let's say wallet limit is RM5k, I top up RM4k today and transfer RM4k, I still can top up another RM5k or only RM1k? 
- ​yes you can reload another RM5k again but only RM1K reflect into your account. the other 4K will be reflect into your account after
the unposted transaction(transfer RM4k) clear in the system.

This is what CS told me, I think that's the reason why ur top up balance is less due to some money still waiting to transfer out
*
Today total topup is 4.4K and after spending still have balance RM2720 in wallet now.
However available to topup only RM570.

If they include "floating/pending" transaction then it defeats the purpose of max RM5000 wallet limit.
cucikaki
post Nov 19 2019, 09:26 PM

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QUOTE(WaCKy-Angel @ Nov 19 2019, 09:21 PM)
Today total topup is 4.4K and after spending still have balance RM2720 in wallet now.
However available to topup only RM570.

If they include "floating/pending" transaction then it defeats the purpose of max RM5000 wallet limit.
*
I top up rm3k today and withdraw 3k today.

Still able to topup another 4,990 (coz now got rm10 in wallet)

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WaCKy-Angel
post Nov 19 2019, 09:39 PM

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QUOTE(cucikaki @ Nov 19 2019, 09:26 PM)
I top up rm3k today and withdraw 3k today.

Still able to topup another 4,990 (coz now got rm10 in wallet)

user posted image
user posted image
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Hmmm....u did a bank transfer but i spent 1.5K and balance 2.7K in wallet

So that means if i topup 5K and spend 5K then i wont be able to topup and use again until the transaction changed to settled?
That sucks.

Lemme try do a bank transfer out see if the topup limit increase or not.



Update:
Ahhh transferred out 1.5K and immediately the allowed topup goes up to 2K

Someone pls tell their CS about this issue.

This post has been edited by WaCKy-Angel: Nov 19 2019, 09:45 PM
ldragon
post Nov 19 2019, 10:25 PM

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I received the 3 cards & 3 rebates

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This post has been edited by ldragon: Nov 19 2019, 10:33 PM

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