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 U Mobile E-wallet --- GoPayz

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ayamback
post Jan 20 2020, 02:11 PM

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QUOTE(loongzai2 @ Jan 20 2020, 02:05 PM)
usually if i transact on sunday will get on tuesday right?
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Correct.
loongzai2
post Jan 20 2020, 02:16 PM

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QUOTE(ayamback @ Jan 20 2020, 02:11 PM)
Correct.
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thanks ayam
247365
post Jan 20 2020, 04:37 PM

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QUOTE(tan_aniki @ Jan 20 2020, 08:57 AM)
on and off they got free stuff, that day add tng RM1 authorization charge also got free BR icre-cream
but i think only limited to umobile users
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oic, thought kena soft ban. lol
bukitbanyan
post Jan 20 2020, 10:08 PM

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Anyone know how to add new debit card to gopayz? I cannot add more card as bigpay already saved in my gopayz app
cybpsych
post Jan 21 2020, 08:02 AM

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QUOTE(bukitbanyan @ Jan 20 2020, 10:08 PM)
Anyone know how to add new debit card to gopayz? I cannot add more card as bigpay already saved in my gopayz app
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why not? i already have >1 debit card inside gopayz.

click Wallet button, scroll down to My Cards > Show All My Cards, then prese the Add Card button below.
bukitbanyan
post Jan 21 2020, 08:05 AM

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QUOTE(cybpsych @ Jan 21 2020, 08:02 AM)
why not? i already have >1 debit card inside gopayz.

click Wallet button, scroll down to My Cards > Show All My Cards, then prese the Add Card button below.
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Found it. Thank you very much👍
mamamia
post Jan 21 2020, 08:33 AM

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Anyone receive sprite yet?
tan_aniki
post Jan 21 2020, 09:31 AM

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QUOTE(mamamia @ Jan 21 2020, 08:33 AM)
Anyone receive sprite yet?
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not yet...
swn525
post Jan 21 2020, 09:45 AM

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QUOTE(mamamia @ Jan 21 2020, 08:33 AM)
Anyone receive sprite yet?
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same boat, still in processing console.gif
SteveSCH
post Jan 21 2020, 11:25 AM

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QUOTE(loongzai2 @ Jan 19 2020, 12:30 AM)
Try few cards also getting this message have u encounter before?
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I still facing this issue...any resolution?
stuffx
post Jan 21 2020, 12:11 PM

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GP support is so damn slow. My email is still not yet replied since last week. I don't think they have a huge number of customers that need to be entertained.

It's already 2 weeks since I applied for a physical card, and no update at all. mad.gif
tan_aniki
post Jan 21 2020, 12:34 PM

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Got this from umobile top up

my tng RM1 authorization charge has been reversed... finally after 2 weeks...

This post has been edited by tan_aniki: Jan 21 2020, 03:01 PM


Attached thumbnail(s)
Attached Image
smartfreak
post Jan 21 2020, 04:44 PM

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QUOTE(stuffx @ Jan 21 2020, 12:11 PM)
GP support is so damn slow. My email is still not yet replied since last week. I don't think they have a huge number of customers that need to be entertained.

It's already 2 weeks since I applied for a physical card, and no update at all.  mad.gif
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My physical card application also delay. Now waiting for their update of tracking number once available.

QUOTE
Good day to you. Apologies for the delay of receiving your physical card. Upon checking, our card vendor is having some technical issue on their side and there will be a slight delay for you to receive the card. Rest assured, once the matters resolved we will keep you updated with the tracking number. Hope this clarifies. Thank you for your patience and understanding. 

Best regards,

Customer Care
Telephone No.: +6018-388 3388
Email: customercare@gopayz.com.my
U Mobile Services Sdn Bhd (672884-H)
Level 11 East, Berjaya Times Square,
1 Jalan Imbi, 55100 Kuala Lumpur, Malaysia
247365
post Jan 21 2020, 05:29 PM

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QUOTE(smartfreak @ Jan 21 2020, 04:44 PM)
My physical card application also delay. Now waiting for their update of tracking number once available.
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lol, since november they use the same excuse.
smartfreak
post Jan 21 2020, 08:29 PM

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QUOTE(247365 @ Jan 21 2020, 05:29 PM)
lol, since november they use the same excuse.
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Oh really? Looks like tng, boost and gopayz customer support has their own SOP reply.😅
SteveSCH
post Jan 21 2020, 08:34 PM

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Top up using bigpay card keep failing... Anyone experience same issue?
tan_aniki
post Jan 21 2020, 08:40 PM

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QUOTE(SteveSCH @ Jan 21 2020, 08:34 PM)
Top up using bigpay card keep failing... Anyone experience same issue?
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Earlier 4pm+ still ok
smartfreak
post Jan 21 2020, 09:53 PM

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QUOTE(MGM @ Jan 19 2020, 10:15 AM)
Do I need to set the card I am going to use as Primary card in GP app b4 using it at other merchant?
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I believe no need. I have set my GP Visa card as primary and still managed to save my GP master card in TNG.
Attached Image

QUOTE(tan_aniki @ Jan 20 2020, 08:57 AM)
on and off they got free stuff, that day add tng RM1 authorization charge also got free BR icre-cream
but i think only limited to umobile users
*
I am digi user but I received rewards below after adding TnG card.
Attached Image

This post has been edited by smartfreak: Jan 21 2020, 10:19 PM
tan_aniki
post Jan 21 2020, 10:48 PM

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QUOTE(smartfreak @ Jan 21 2020, 09:53 PM)
I believe no need. I have set my GP Visa card as primary and still managed to save my GP master card in TNG.
Attached Image
I am digi user but I received rewards below after adding TnG card.
Attached Image
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Yup i also received 2 vouchers today after topping my wife umobile
Dunno why others cant get it earlier this month

Later u check how long it takes to reverse back the RM1
Mine took 2 weeks after complain on the 10th

This post has been edited by tan_aniki: Jan 21 2020, 10:50 PM
smartfreak
post Jan 21 2020, 10:56 PM

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QUOTE(tan_aniki @ Jan 21 2020, 10:48 PM)
Yup i also received 2 vouchers today after topping my wife umobile
Dunno why others cant get it earlier this month

Later u check how long it takes to reverse back the RM1
Mine took 2 weeks after complain on the 10th
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Ok noted thanks, complain to TnG or Gopayz btw?
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