My experience is that it's based on money lol. Me and my parents go to the same bank. My service is so so...

omg when I was with my parents once, I finally understand why they said that bank service so good

There's no tamil race.. Only Indian.. Why did you put others?
Your mind is running wild.. Bank is only interested in your ur income not race..

Bank is not doing charity lol.
They are doing a very risky business where people can just balik kampung near ulu ulu area and never be seen again.
I heard some mentioned last time about defaulting car loan and steps to hide the car in kampung.

So bank need the data to analyze the risk.
Imagine someone from Kampung XYZ far far away from city applying loan and not having proper employment. No history of financial data.
You want to give out loan?

If you bought a property in good enough area and your credit score is good, then why should the banks reject you. Your property is already collateral.

But if you buy a property is a shitty area to people without any credit score or poor credit score, then definitely the loan will be rejected regardless of race.

Banks are running a business so I don't think its a race thing.

Doubt its true

Im malay

I have 7 home loans, zero rejections

haha when comes to own skin semua mau back up saying not racist
of course its RACIST la to categorize ppl according to races, associating certain behavior to certain race is RACIST
judging people's ability to do work or pay loan according to race is RACIST
profiling is racist
risk management konon. knnccb

banks are running a business after all


banks base alot of decisions based on risk, so if historical data shows a certain group / ethnic has higher rates of default, of course they will be more stringent to that group / ethnic la.. common sense

its not about racist

simple test; name 5 friends you would lend money to. (Im pretty sure the 1st thing you will think is their ability to repay back, their job, their stablity - not their race)

guna lah otak sikit

once, i got this part time job...
doing surveys....

I am given a few scenarios at a few banks (same brand, different branches)

Ask about credit card, ask about personal loan, ask about their financing etc.

Requirements, i need to go to assigned banks, get the name card of the officer etc. play out the scenario for that branch and then fill out the survey form.

basically the Manager/customer relations doesnt know which customer is their secret shopper. im basically an undercover customer.

i dont know if they do profiling or not. Most of the banks i go is OK, except one branch.

I think doing profiling is OK. its data driven for the bank. but dont show it to ur potential customers. Service them the same.
Smile, tend to them similarly, whatever profiling the customer fall into.

The bad experience i got from this one branch:
Im a malay.
when my turn comes, look at me with one eye, seems not interested.
i asked my questions (scripted questions) about the financial product.
not really helping much. so lansi.
ask me to read the brochure.
then i choose a product, she said owh, this one need EPF certain amount of money.
She said that in a manner that looks down on me.
She doesnt know i make maybe triple her salary. Or at least double.

So reluctantly she bring me to the KWSP machine, got my epf thing printed out and said OK, with surprised eyes that im eligible.

I asked questions i needed to ask for the secret shopper section and went back.
She really answer half heartedly.

the other branches i went to, they are some lower ranking officials, and some same level with this lady. i dont understand why u act this way when u are supposed to be the one acting nice to customers.

Bank name is withheld.

Yes, it happens. But not all banks. I'd suggest if you found that kind of banks, just walk away.

Wow what a nice part time job u have... How to apply tho. Wanna do the same thing in small2 town in n9

4 years ago i work in Nonperforming loan in Blue bank (Local). More than 60% of the defaulter is master race

You talked about not wanting this to be a racist post, and yet here you are making a post based solely on ONE property agent's assertion who's trying to earn your business.

I last time worked in a bank la.....those officers doing review see numbers more than names and race la.....what banks see is numbers only

banks evaluate base on numbers, individuals evaluate based on race

the thing is the numbers are relatively problematic in some demographics of society

which comes up as an issue with initial evaluation and getting things done

Evaluation based on ur money only..lol

Now yr beong racist here, blue bank dont have much other race customer to begin with.....

I did not try to ‘pusingh’ as someone said, nor am I trying to provoke anything.

I only knew about basic profiling thing, however still nobody can justify whether it is true or false.

I asked my uncle who works in one BNM Department regarding this, he told it just pure BULLSHIT.

I will grill the property agent when I meet him.

how can you unsure about this?

like, if there is very rich and reliable Malay paymaster and the bank is going to say no? because they are racist evils?

and a chinese with horrible credit score, they going to say yes? because it is their kind? who care if they default right? it is the shareholder problem, not my problem?

banks exist to make chinese life easier right? and there never any controversy after 60 years, sounds legit to you?

I don't think the banks are racist. This is a very common risk management profiling. Based on trend, history, experience.

Same goes to doing commercial business. Chinese are always being labeled as greedy and will squeeze every single cents from you. That's also based on history and experience from the majority.

Who would risk your own business to losing money. So it is not about racist or whatsoever. It is risk management...

i think u can try different banks, i heard before some banks are strict

maybank seems okay....