1a) Yes, it’s free. Prepaid Live comes with free 10GB for streaming music and video, and it’s split to 2.5GB one week.

1b) 2.5GB/week is ONLY for music and video (e.g. OneFM and YouTube). If you stream more than 2.5GB/week, normal data will be consumed.

I topped up RM50 just now, and received the same SMS like yours. So, I guess Sunday promo only works with reloading RM10 on the 1st reload.

This post has been edited by ckimsem: Aug 18 2019, 04:53 PM

Previuoly as long as you reloaded Rm10 or above, you will receive the Sunday promo sms.

The previous week when I reloaded RM10, I received SMS written like "top up RM10 or more for free RM2 talk time". But, this Sunday I topped up RM50, I only received SMS written as "reload RM5 more this week and get free IDD usage".
Maybe it needs to top up RM10 on the 1st reload, and wait for the SMS promo.
Or maybe the Sunday promo has ended .

Last month i did top up 1st RM30 and received the Sunday promo sms.
Last weekend already tried 2 times Rm10, no sms.

ckimsem Did you try to top up another $10? If so, which coutry's IDD is free? Curious if the IDD usage is only for Nepal, Indonesia and/or Vietnam. If its for Singapore, I'm willing to top up $5

Having said that its really confusing, my sms says to reload $5 more and get free IDD usage. Immediately after that, another sms says you have been granted with free IDD minutes, to dial *888*1# to redeem your free IDD minutes.

So far, I have not topped up after the initial topping of $50. But when dial the $888*1#, already can get free idd without reloading $5 more.



Thanks

Thanks , hope they allow downgrade.What other MVNO riding digi line ?

Anyone experience slow data using Digi network even-though it show 4G+. Kindly frustrated thinking to port out to Celcom.

No matter what telco you use, doesn't matter Maxis or Celcom, slow network can still happen at times in certain locations, even if it's full signal bar and/or 4G+. It could be due to network congestion and others.

Contact Digi and file a complaint to them, cuz you're a paying customer, you have the right to complain if you're unsatisfied with the service you're paying for.
Cuz when you file a complaint to them, it also means you're highlighting to them that your particular location is facing network issues, which at least they have the record in their system and would take necessary action to provide solution to the area whenever feasible to them.

If they didn't redress the issue the way you expected, file a complaint to MCMC https://aduan.skmm.gov.my/
Or if you frequently experience slow Digi network in many places you travel and commute to, yet nothing has improved after complained to them, you can consider port out to other telco.

Anyone here using Digi 50 Gold?
I was offered that as a retention plan, I was told that it has 50gb all day internet and unlimited call. I can see the 50gb in MyDigi app but not the unlimited call, anyone can tell me if we're able to see the unlimited call in MyDigi?

File a complaint with CS.

OK, 2 weeks ago I went to one of the Huawei Service Centres to enquire and they said I had to buy a service package (worth RM188 I think) from Huawei Online Store and then claim back RM88 using this Digi voucher. So not free and not really worth it. Also, some freebies like screen protector was no longer available..

Get a Digi Box of Surprise RM5 for 5GB for 15 day, is this plan renewable?

Digi app will not show the unlimited calls. It is stated in their FAQ section. I’m using prepaid so I checked my balance after my calls. So far no issue.

This post has been edited by HippyTony: Aug 19 2019, 03:23 PM

I got 5GB rm3 for 7 days, should be 1 time deal

Sure, actually I'm using 3 telco Maxis Digi Celcom. But digi make me most frustrated

DiGi has the most congested network according to https://www.malaysianwireless.com/2019/06/b...postpaid-plans/
DiGi is also the best cheater, complaining to DiGi CS will never solve congestion issue.
Two choices = 1) bear with the stupid network or 2) porting out to a happy telco.

I guess that applies for every single telco out there.
The telco business is a dirty one. Haha
As the wise old saying just test every telco out before committing.

On the side note, Digi works well for me since there really isn't much users out here, able to fully utilize their 4G+ network.

I have no major issues with Digi. Maxis and Celcom sucks at my place! There is no perfect telcos.

Same here. Celcom worst,PPU telan credit each time if forgot to renew data.

In the end, just bear with it or port out