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 Digi Fans Club & Enquiries V17, Let's Inspire

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Maxieos
post Aug 18 2019, 11:45 PM

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QUOTE(AmeiN @ Aug 18 2019, 12:20 AM)
So now you are using digi 58? Try go to the digi center ask for retention plan. They might offer you digi 28 SAC. Special 0lan for customer retention.

https://forum.lowyat.net/index.php?showtopi...post&p=91656340
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Thanks , hope they allow downgrade.What other MVNO riding digi line ?
Raymond T.
post Aug 19 2019, 01:36 AM

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Anyone experience slow data using Digi network even-though it show 4G+. Kindly frustrated thinking to port out to Celcom.
joshhd
post Aug 19 2019, 01:57 AM

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QUOTE(Raymond T. @ Aug 19 2019, 01:36 AM)
Anyone experience slow data using Digi network even-though it show 4G+. Kindly frustrated thinking to port out to Celcom.
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No matter what telco you use, doesn't matter Maxis or Celcom, slow network can still happen at times in certain locations, even if it's full signal bar and/or 4G+. It could be due to network congestion and others.

Contact Digi and file a complaint to them, cuz you're a paying customer, you have the right to complain if you're unsatisfied with the service you're paying for.
Cuz when you file a complaint to them, it also means you're highlighting to them that your particular location is facing network issues, which at least they have the record in their system and would take necessary action to provide solution to the area whenever feasible to them.

If they didn't redress the issue the way you expected, file a complaint to MCMC https://aduan.skmm.gov.my/
Or if you frequently experience slow Digi network in many places you travel and commute to, yet nothing has improved after complained to them, you can consider port out to other telco.
northernhero
post Aug 19 2019, 08:42 AM

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Anyone here using Digi 50 Gold?
I was offered that as a retention plan, I was told that it has 50gb all day internet and unlimited call. I can see the 50gb in MyDigi app but not the unlimited call, anyone can tell me if we're able to see the unlimited call in MyDigi?
StarPrimo
post Aug 19 2019, 09:18 AM

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QUOTE(Raymond T. @ Aug 19 2019, 01:36 AM)
Anyone experience slow data using Digi network even-though it show 4G+. Kindly frustrated thinking to port out to Celcom.
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File a complaint with CS.
tympg
post Aug 19 2019, 10:24 AM

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QUOTE(tympg @ Aug 5 2019, 01:55 PM)
Anyone tried this Huawei Servicing for Digi users?

What's this like?

user posted image
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OK, 2 weeks ago I went to one of the Huawei Service Centres to enquire and they said I had to buy a service package (worth RM188 I think) from Huawei Online Store and then claim back RM88 using this Digi voucher. So not free and not really worth it. Also, some freebies like screen protector was no longer available..
joey2000
post Aug 19 2019, 02:14 PM

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Get a Digi Box of Surprise RM5 for 5GB for 15 day, is this plan renewable?
HippyTony
post Aug 19 2019, 03:17 PM

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QUOTE(northernhero @ Aug 19 2019, 08:42 AM)
Anyone here using Digi 50 Gold?
I was offered that as a retention plan, I was told that it has 50gb all day internet and unlimited call. I can see the 50gb in MyDigi app but not the unlimited call, anyone can tell me if we're able to see the unlimited call in MyDigi?
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Digi app will not show the unlimited calls. It is stated in their FAQ section. I’m using prepaid so I checked my balance after my calls. So far no issue.

This post has been edited by HippyTony: Aug 19 2019, 03:23 PM
saitong09
post Aug 19 2019, 06:58 PM

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QUOTE(joey2000 @ Aug 19 2019, 02:14 PM)
Get a Digi Box of Surprise RM5 for 5GB for 15 day, is this plan renewable?
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I got 5GB rm3 for 7 days, should be 1 time deal
Raymond T.
post Aug 20 2019, 05:08 AM

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QUOTE(StarPrimo @ Aug 19 2019, 09:18 AM)
File a complaint with CS.
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Sure, actually I'm using 3 telco Maxis Digi Celcom. But digi make me most frustrated
ckimsem
post Aug 20 2019, 08:55 AM

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QUOTE(Raymond T. @ Aug 20 2019, 06:08 AM)
Sure, actually I'm using 3 telco Maxis Digi Celcom. But digi make me most frustrated
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DiGi has the most congested network according to https://www.malaysianwireless.com/2019/06/b...postpaid-plans/
DiGi is also the best cheater, complaining to DiGi CS will never solve congestion issue.
Two choices = 1) bear with the stupid network or 2) porting out to a happy telco.
dark_axl21
post Aug 20 2019, 10:17 AM

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QUOTE(ckimsem @ Aug 20 2019, 08:55 AM)
DiGi has the most congested network according to https://www.malaysianwireless.com/2019/06/b...postpaid-plans/
DiGi is also the best cheater, complaining to DiGi CS will never solve congestion issue.
Two choices = 1) bear with the stupid network or 2) porting out to a happy telco.
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I guess that applies for every single telco out there.
The telco business is a dirty one. Haha
As the wise old saying just test every telco out before committing.

On the side note, Digi works well for me since there really isn't much users out here, able to fully utilize their 4G+ network.
HippyTony
post Aug 20 2019, 03:39 PM

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I have no major issues with Digi. Maxis and Celcom sucks at my place! There is no perfect telcos.
SUSAmeiN
post Aug 20 2019, 04:14 PM

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QUOTE(HippyTony @ Aug 20 2019, 03:39 PM)
I have no major issues with Digi. Maxis and Celcom sucks at my place! There is no perfect telcos.
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Same here. Celcom worst,PPU telan credit each time if forgot to renew data.
lambox105
post Aug 20 2019, 08:41 PM

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In the end, just bear with it or port out
StarPrimo
post Aug 20 2019, 09:05 PM

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QUOTE(HippyTony @ Aug 20 2019, 03:39 PM)
I have no major issues with Digi. Maxis and Celcom sucks at my place! There is no perfect telcos.
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True, no perfect telcos. All boils down to the location you are in. Signal & coverage depend on location.
ohtheirony
post Aug 21 2019, 06:08 PM

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Just asking, those who use latest best prepaid and subscribe to bigbonus, everyday you get 1+1gb data at 1-7pm?
myahsam
post Aug 21 2019, 08:07 PM

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QUOTE(ohtheirony @ Aug 21 2019, 06:08 PM)
Just asking, those who use latest best prepaid and subscribe to bigbonus, everyday you get 1+1gb data at 1-7pm?
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1gb 1pm-7pm everyday
ckimsem
post Aug 21 2019, 08:36 PM

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QUOTE(ohtheirony @ Aug 21 2019, 07:08 PM)
Just asking, those who use latest best prepaid and subscribe to bigbonus, everyday you get 1+1gb data at 1-7pm?
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Current prepaid best gives 1gb data everyday (12am-8am), bigbonus 1gb data time is 1pm-7pm.
GameSky
post Aug 21 2019, 08:54 PM

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From: meow meow
anyone feels digi quite slow today? Kuching @ Samarahan area

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