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Credit Cards Public Bank Credit Cards V6, PB Visa Sig 3% & Quantum 2% Cash Back

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beLIEve
post Aug 1 2024, 12:13 PM

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QUOTE(victorian @ Aug 1 2024, 11:42 AM)
Now shopee max is 3k per wallet ?
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No IC verification 3k
beLIEve
post Aug 1 2024, 10:00 PM

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QUOTE(MGM @ Aug 1 2024, 08:23 PM)
Finally got the rm50 cb for month 6 of CB PARADE campaign after calling CS to appeal. Hope the next 2 months got no such headache.
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Mine still subjected to management approval.

I think the only way to avoid this is not to use ewallet for Online campaigns if you're participating in both. They haven't incorporate AI into the cashback calculation yet.
beLIEve
post Aug 2 2024, 09:40 AM

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QUOTE(hsiung @ Aug 2 2024, 09:25 AM)
Lol, after called cs for mth 6 PARADE CB, and got it too after 2 days, now the e-wallet rm80 mth 2 CB is missing....
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I reported using email with screenshots explaining which transaction is for which campaign. They replied can only win 1. If i want Parade, i have to let go ewallet. If want both, management approval needed.
beLIEve
post Aug 2 2024, 10:43 AM

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QUOTE(MGM @ Aug 2 2024, 10:28 AM)
u guys double dipped?
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Nope, not for the Parade + ewallet one. You see, I did Grab1+Online + Grab2 where Grab1+Online==2000 and Grab2==800. I think system dumped Grab1 and Grab2 into ewallet campaign.

QUOTE(weidasdnbhd @ Aug 2 2024, 10:32 AM)
Why some people can win both? Maybe same e-wallet not qualified
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I think they don't use ewallet for the Parade campaign.
beLIEve
post Aug 2 2024, 11:35 AM

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QUOTE(ClarenceT @ Aug 2 2024, 10:48 AM)
Bigpay is not in E-wallet campaign! smile.gif
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Not sure if they track by MCC woh. Bigpay is number 1 famous in PB, even if they don't list there, any time they can say it's ewallet.
beLIEve
post Aug 3 2024, 01:25 AM

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QUOTE(charlene128 @ Aug 2 2024, 09:56 PM)
My transaction on 17 Jun to Grab did not receive it.
Wondering if anyone have transaction done after 17 Jun and still get the cashback.
Kindly let me know. Thanks in advance.
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I think it's too late. If brand new campaign still got chance because many not aware. June 15 is second month, everyone would've whacked on Day 1.0 itself.
beLIEve
post Aug 9 2024, 05:24 PM

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QUOTE(mmls @ Aug 9 2024, 05:07 PM)
Two birds in one stone failed 🥲

""
Based on our record, we wish to inform that you have received the Cash Back of RM80 - eWallet Top Up with PB Mastercard Credit Card Month 1 (15 May 2024 – 14 Jun 2024).

If you wish to appeal for RM50 Cash Back - PB Quantum Mastercard Credit Card: Cash Back Parade - 5% Cash Back on Online and Insurance transactions 15 May 2024 – 14 Jun 2024 (Month 6), we will need to debit back the RM80 ( eWallet Top Up with PB Mastercard Credit Card) that was creditted earlier.

Kindly note that Cash Back will be awarded for only One (1) campaign at a time based on each eligible transaction posted on a First-Come-First-Serve basis.
""
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Total spend berapa? Spend where?
beLIEve
post Aug 9 2024, 05:45 PM

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QUOTE(mmls @ Aug 9 2024, 05:32 PM)
1000 bigpay
1000 boost
808 tng
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That should work unless your 808 no OTP. Explain to them which transaction go where
beLIEve
post Aug 9 2024, 10:51 PM

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QUOTE(mmls @ Aug 9 2024, 09:40 PM)
But bigpay is not under the ewallet right?

unless they calculate like this, take boost 1k for ewallet campaign, then bigpay 1k + tng 800 for the cashback parade ? 😅
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Remember, most likely everything is automated. Either all 3 transactions ewallet OR Boost+T@NGo ewallet. That's why you need to get them to do manual calculation where Management approval required.
beLIEve
post Aug 10 2024, 09:18 AM

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QUOTE(MGM @ Aug 10 2024, 08:40 AM)
Till now cb for month7(15Jun-14July) of Parade campaign which is the same timing as month2 Ewallet still not awarded yet or same issue happening like month6?
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Maybe. We will know when people report Parade for June and we don't get it.
beLIEve
post Aug 12 2024, 02:31 PM

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QUOTE(whycanot323 @ Aug 12 2024, 02:22 PM)
PB VS 3% and PIB VP 2%
i read tnc not sure TNB and PBA are inside this exclusions ?

thats why i ask....
Government-related payments (MCC 9211, 9222, 9223, 9399, 9311, 9402 & 9405)
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TNB is Utility. VS min spend $100 to entitle for cashback
beLIEve
post Aug 14 2024, 11:07 AM

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QUOTE(kernel123 @ Aug 14 2024, 10:09 AM)
Is this even a legit e-mail ? Or a scam.

user posted image
user posted image
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Did you register for the campaign? I know there's one for Mastercard and Consolation prize is $100 shoppee voucher and Month 1 was June.

This post has been edited by beLIEve: Aug 14 2024, 11:08 AM
beLIEve
post Aug 17 2024, 12:47 AM

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QUOTE(chupapi_munyayo @ Aug 16 2024, 11:27 PM)
Can call CS since I'm in oversea
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custsvc@publicbank.com.my or try from their Online Banking site if you have access.
beLIEve
post Aug 21 2024, 10:18 AM

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QUOTE(kevyeoh @ Aug 20 2024, 11:03 AM)
yes, called yesterday...
CS told me no more give RM25 rebate for SST...
and told me can use points to offset.... i checked statement...tak cukup to offset...ok la...
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QUOTE(helloguyssss123 @ Aug 20 2024, 11:47 AM)
last week i got SST waiver for my 3 card. Without any condition.
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GST rebate also rejected because promotion finished. I asked when, they said last year.

So it's back to trial and error.
beLIEve
post Aug 22 2024, 04:53 PM

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QUOTE(Tanxy @ Aug 22 2024, 04:40 PM)
Hi folks, just want to give you all a heads up regarding Shopee and Public Bank credit cards, especially if you use your CCs for eWallet cashback. I noticed since last month that somehow, Public Bank either records the transaction date before or after the actual date, and you need to call up their customer service to rectify it.

The first time I had issues was for the MasterCard RM80 CB campaign where my ShopeePay reload was somehow recorded as a transaction a day before.

The second instance was when I reloaded my ShopeePay on the last day of my statement cycle sometime around 7pm, which somehow their system failed to capture, so my monthly cashback was reduced accordingly.

Both times I emailed their customer service, for the first instance their customer service helped me rectify the problem manually and I got the campaign cashback, but for the second instance this is the answer I got (which I feel is utter rubbish):
I just called them up to express my dissatisfaction with their answer pointing out that all their cardholder T&C says is "statement cycle" and that in my opinion, what should be taken into account with is my transaction date not the posting date, they argued that their T&C makes no distinction between the two, just "statement cycle".

Finally I asked them to just escalate to management to see if can get approval for the disputed cashback.

TLDR version - Public Bank CCs and Shopee don't go well haha, don't wait to do your top ups on the last day like me.
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Backdate is well known.

Their explanation is not utter rubbish. Some banks follow posting date, some banks follow transaction date.
beLIEve
post Aug 22 2024, 05:16 PM

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QUOTE(Tanxy @ Aug 22 2024, 04:55 PM)
My problem with them is that for the second instance it wasn't a backdating issue and in any case their practice was inconsistent. Also when I pointed out that their T&C only says "statement cycle" so therefore the posting/transaction date point shouldn't be an issue, they actually said they will never put it in their cardholder agreement. Like that easy lo for them to just arbitrarily record the dates so they can avoid paying out cashback, no? After all the customer can't control the posting date and whenever the system wants to capture the so-called transaction date.
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So far you're the only one who's disputing this. Posting is not done by PB. They just record it.

Campaigns follow transaction date. Monthly cashback follows whatever posted in that particular statement cycle.


beLIEve
post Aug 27 2024, 02:24 PM

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QUOTE(kevyeoh @ Aug 27 2024, 09:58 AM)
btw..another stupid question...
e-Commerce term refers to online transaction right? (just wondering why they dowan to right simply as online spend)

supposed if i straight away purchase an item worth RM1k online...i would have meet the RM1k minimum retail transaction + get the 20% cashback?

Thanks.
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Only got stupid answer for now, because they have not award the cashback yet.

There were interpretations that as long as Online, it's eCommerce. Someone has to test and wait for results.

If you purchased item then yes. Make sure you're not charged as Offline transaction though.
beLIEve
post Aug 29 2024, 05:12 PM

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QUOTE(victorian @ Apr 16 2024, 02:14 PM)
29 AUG ONLINE & TRAVEL CASH BACK-MTH 4 50.00 CR
beLIEve
post Sep 1 2024, 03:26 PM

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QUOTE(Human Nature @ Sep 1 2024, 03:06 PM)
Is there a limit to how many times can pump petrol in a day? I pumped 3x already and got declined on the 4th pump.
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Standing at the petrol station help people pump?

Theoretically no limit. But because of fraud prevention, anything also got limit. Call them to unblock, tell them you'll be at the petrol station until hit campaign spending limit.
beLIEve
post Sep 1 2024, 04:27 PM

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QUOTE(MGM @ Sep 1 2024, 04:24 PM)
Wow so aggressive, like that 600 x rm50 cb cant last  long leh.
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Can last few days at least. Not easy to stand at petrol station help people pump. Most strangers will outright refuse beLIEving you're a scammer.

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