How do I delete my Shopee account? | Shopee MY Help Center

How do I delete my ShopeePay account? | Shopee MY Help Center

still happening now?

try remove any apps or settings that purposely mask/refresh/obfuscate your phone details.

previously don't have fee?

probably shopee was absorbing it, until recently they cannot tahan with it

what's the exact msg shown?

already used or fully redeemed?

thanks

just redeemed both and used it via posonline

stores

no issue for me to topup using cc, then make merchant qr payment.

maybe intermittent issue at the time you made payment. try at later time with same/diff merchant.
maybe that time, merchant qr got issue. have you tried other merchant qr?
if due to security reason, possibly hitting monthly limits? or topup limits? try again tomorrow after monthly reset (assuming not yet hitting annual limit)
maybe you made many qr payments at very short time period? perhaps try tomorrow or after few hours.

there are many reasons, not necessary it applies to everyone. it could be intermittent and something specific to your account/usage behavior only.

yes, think of it this way ... they are finally demarcating the core function into 2 apps: marketplace and financial

shopee app will be the ecom/marketplace app...at most you see the 'linked' shopeepay balance, but no transaction. this allows the app to be standalone, allow faster growth, without oversight of BNM.

shopeepay app will be the financial app, so the wallet topup will be through this app, which logically make sense la. this app will be regulated by BNM due to ewallet element as well as other future financial services (may be regulated by other relevant entity too, eg SC)

try not to download and not install shopeepay app lor

yes, it's painful to keep both apps. but from their pov, it's better to be segregated properly according to its core function.

1 app is regulated, another is not <-- for better scalability and speedy app releases.

why u say that?

face it. it's for security, especially to prevent unauthorized spending from non-linked device aka device sharing.

12 + 2 digits, refer the ebill