No.

contacted shopee but CS seem not able to know the reason. he say need escalate and wait 3 to 5 days

Are you facing the same error with the same pop up message? How long they need to fix it?

Not solve.

You didn't contact them but they fix it?

Pertaining your inquiry regarding on unable to Topup shopeepay we would like to advise you using other payment method instead of using shopeepay.


Shopee give up shopee pay?

is there any other facing same issue?

I tried today. Same issue. Anyone manage to get it resolve?

tried again today. shopee pay not solve the issue yet.

it seem more and more people having same issue.

I checked with a few friends who are experiencing the same issue, and one common factor is that Shopee has banned a seller from whom we placed an order a few weeks ago. Could this be the reason behind the Shopee top-up problem?

I think it is not related to bank. The pop up message show before shopee app navigate us to top up screen.

your issue already fix? or, it come back again?

does you brother apply the fresh account from a fresh phone?

shopee block a new phone new account?

There is same complain in the facebook

abusers?

The first reply:
We had received a Live Chat from you recently regarding your Shopeepay top up. We are working internally with the relevant teams to get this issue resolved. Please allow us 3-5 business days to revert with an update.

After 1 day:
We are sorry for the difficulties you had. In this case, your account status is normal . Please allow us to refer to the following troubleshooting steps:

For App
-Clear cache: Me > My Account > About > Clear cache
-Please update your Apps Version to the latest one via Playstore.
-Log in and try again after complete 24 hours from now onwards ( compulsory )

Not work for me. Do you able get it work?

have you contacted shopee? do they provide you any useful & workable solutions?

Do you tried everyday? Or, you just tried it after 2 weeks?