Hi. Just received my Illegear Raven SE-R with an i5-7300hq and RTX 2060. Need help with some problem.
1st problemThe fans are not kicking in any mode. As if the temperature sensor is not working. Even when both CPU and GPU is at 90°C-80°C the fans seems very quite. I tried to manualy adjust the fan curve in office mode but also to no avail. Contacted illegear support team but they said to put into game mode. Still no change in fan speed
I have to manually put into boost mode every time in game. Which automatically max out the fan which is loud and i think not good for longevity of the laptop.
Is there something wrong with the fan control unit? Because even when playing high demanding games such as RED DEAD REDEMPTION 2 the fan Doesnt ramp up at all.
Its as if i have to always manually put the fan either off (very quiet) or maxed out like a (jet engine). No in between.
Also HW MONITOR cant read the CPU thermals. Only GPU
2nd Problem The latest standard NVIDIA drivers (445.87) that i downloaded from their website can't be installed on this machine prompts "NVIDIA INSTALLAER CANNOT CONTINUE". No matter DCH or standard nvidia drivers because i tried both.
Currently running on 442.53 that came with the device. Is there a solution to this or maybe an update? Im unsure what causes this problem but i hope it can be resolved soon as newer drivers are coming in.
*note that i did not peform a windows format. still running off the OS that came preinstalled
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You bought second hand? Better bring to illegear if hardware problem.