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 ILLEGEAR Custom Performance Laptops v.4, AMD RYZEN 4800H with FREE AC Valhalla

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chittyserv
post May 15 2020, 01:48 PM

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Looking at the SSD info:
Phison Electronics PS5012 PCIe 3.0 x4 NVMe SSD Controller

Let me read up on this

chittyserv
post May 15 2020, 02:06 PM

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QUOTE(Prince J @ May 15 2020, 01:57 PM)
Yes you can add on later anytime.
Hi, our default 512GB SSD is by Phison E12, the same SSD rebranded by Corsair Force MP510, Seagate, Team Group, Galax etc.

We have been using this SSD since early 2018. There is one batch (around 200pcs) in July 2019 which has higher failure rate around 30%, other than that batch the rest of E12 have been performing flawlessly with failure rate lower than 5%.

However, we have found a quick fix for this high failure July 2019 batch and it's possible to prevent it from failure. You may pm me with your serial number, will advise.

Thanks.
Hi lsl640, I have sent you a PM
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PM-ed. Thanks
chittyserv
post May 16 2020, 05:39 PM

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**edited**

This post has been edited by chittyserv: May 16 2020, 05:44 PM
chittyserv
post May 16 2020, 05:41 PM

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** edited **

This post has been edited by chittyserv: May 16 2020, 05:44 PM
chittyserv
post May 19 2020, 06:21 PM

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QUOTE(lsl640 @ May 19 2020, 01:18 PM)
Personal purchase experience:

Ordered a Raven SE-R on 26th of April, make full payment on the same day, item ready to ship out on 16th of May (Total 21 days, 15 to 16 working days), which is acceptable and close to the promise lead time of 14 working days.

Item handover to Gdex on 16th of May afternoon, then subsequently no more update from Gdex, last entry was item outbound from Gdex Damansara Perdana. As per today, after multiple attempt to get Gdex customer service to pickup their phone, their customer service response was oh i got no idea where is the parcel, we will get back to you if we found it. Yes, such an irresponsible courier.

As per today, i still haven't receive my laptop, so i can't comment on the quality of laptop and i am not too sure will i receive my laptop in the end.

For the courier part, i guess maybe it is out of control from Illegear team, but choosing a responsible delivery partner should be part of the shopping experience as well.

So now i am hanging, Illegear team can't do much since the item is already with courier, and courier side will only reply with standard respond like we will check, we will get back to you etc (which it never happen).

Overall, it is a HORRIBLE shopping experience. I will leave another review regarding the laptop quality if i ever receive it. Hopefully this help those still considering buying or not.
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Thats what happen when they are salary base and not per transaction base like grab and some delivery services.
chittyserv
post May 19 2020, 07:14 PM

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QUOTE(lsl640 @ May 19 2020, 06:52 PM)
Very true, do more but still get the same salary, might as well curi tulang right.
Now i just hope that my laptop won't "lost" some where else
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Thats why i opted for self collect from the beginning. Didn't want the laptop to be damaged by those irresponsible couriers. Sometimes you see the video of them throwing the items... rosak giler man
chittyserv
post May 19 2020, 08:45 PM

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QUOTE(steevan1000 @ May 19 2020, 07:41 PM)
poslaju people should behave better than those JT express dumbass
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Think see people not company. You can be the best company but if you hire an unwilling staff... destroys everything.
chittyserv
post May 20 2020, 11:52 PM

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try buying MSI. GL series.. keyboard totally dont function and you want to replace keyboard need to wait few weeks and must leave keyboard at service center.

and after 1 year their screen has bleeding issues.

Dell & lenovo same specs with ravense about 1k more expensive...

just my 2cents from what ive researched before buying
chittyserv
post May 20 2020, 11:53 PM

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previous Dell gaming series have overheat issue...so only choice was illegear or lenovo legion.

quite narrow the choice for below 5k gaming laptop which is reliable
chittyserv
post May 21 2020, 08:06 AM

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QUOTE(hamjun0225 @ May 21 2020, 12:53 AM)
Does your laptop have paint chip off on the keyboard? How many years ady?
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Since january, no sign yet.
chittyserv
post May 21 2020, 03:53 PM

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QUOTE(yongchin89 @ May 21 2020, 03:43 PM)
anyone here own raven-SE R series? what's your temperature when gaming? mine hit up to 94C (without fan boost) when gaming even on Dota 2, when on fan boost is around 70-85C, you guys on fan boost always when gaming?
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Not normal. Raven SE on dota2 full graphics gtx1650 about 60+ on GPU.

Your 90+ is CPU?
chittyserv
post May 21 2020, 05:53 PM

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QUOTE(Prince J @ May 21 2020, 05:31 PM)
Hi yongchin89, the temperature is normal and it's about 3C ~ 8C (in extreme boosted mode) higher than normal RAVEN SE and RAVEN SE-V.


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Wow lucky I didn't buy the rtx. So high temp
chittyserv
post May 23 2020, 06:21 PM

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Relax , bring it in for checking. My raven SE quite efficient in fan and heat dissipation. Play dota2 4 to 5 rounds around 70. With aircond 60+.

Maybe thermal paste never apply properly or something. Or some driver issue. Let the hardware team troubleshoot and fix it
chittyserv
post May 23 2020, 07:11 PM

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QUOTE(dylan_chng @ May 23 2020, 07:03 PM)
With all the negativity happening on this discussion thread, keycap problem, thermal problem, long processing times, etc, etc.

just wanted to say as a Illegear Raven user for just over a year. I render alot a videos, pinning the processor at 100% quite often, I have no major complaints.
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Me 5 months for work too so far so good, run 3 to 4 VMS for work and sometimes Dota2.
chittyserv
post May 23 2020, 08:04 PM

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QUOTE(lcpheng @ May 23 2020, 08:01 PM)
Playing triple-A titles with fan boost on thermal is fine and I'm really happy with the performance, problem is when you do other less demanding stuffs and you don't want to turn on fan boost, then the temp will go up to 95 degree then the CPU will thermal throttle. I don't think it's hardware problem. I was asking technician about the fan profile setting and that's how they responded.
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Yup am not experiencing this issue u r having so let them resolve it. Either they collect the item from you or something. Know it is frustrating, hang in there bro. Hope all goes well with your case.
chittyserv
post May 24 2020, 03:58 PM

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QUOTE(George1112 @ May 24 2020, 03:42 PM)
Anyone know what is the biggest promotion for illegear and when will it start? >_<
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Their promotion always ongoing. Usually same promo like ram and ssd upgrade. Before you purchase make sure u can wait at least 1 to 1.5 months for the laptop. If you need it in 1 or 2 weeks try to buy something off the shelf.

It's like dell 10 years ago, they more they let u customize your selection the longer it takes.
chittyserv
post May 26 2020, 02:48 PM

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QUOTE(rapple @ May 26 2020, 09:23 AM)
So I got my Raven early May.

the funniest thing is without charging the laptop the game that I play LAGGED. And the game that I played is only RIMWORLD.

And your support team tell me "Kindly play games while charging only, not on battery as it degrades battery’s life & also there would be frame drop sometimes because turbo frequency of CPU is disabled."

They dont offer solutions even when they told me my laptop is ready to be shipped yet they took 2 days to verify my payment and generate an invoice. 

I really would think again or to recommend anyone.
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Bro change the performance profile to maximum performance
chittyserv
post May 26 2020, 09:50 PM

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QUOTE(rapple @ May 26 2020, 04:58 PM)
are you saying gaming laptop without charging is not suitable for gaming?
I tried. Without charging it will LAGGED.

Rimworld is not a graphic intense game.

My 5 year old rm2k laptop Asus runs fine with or without charging.

If it needs to be charged every single time I played a simple game then what's the point buying a laptop might as well just use desktop.

Buy a 4k laptop but their advice/explanation is not to degrade battery life but not user experience.

Everything is fine until I try gaming without charging. Disappointed.

Edit: Before I pay the deposit I have told them what I used it for and what games I played. Its recommended by your side.
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Open your task manager see which graphics card is running your game. With the dual graphics card now it may have switched to your processor graphics card. I dont think it will lag for no reason.

user posted image
chittyserv
post May 27 2020, 08:50 AM

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QUOTE(yongchin89 @ May 27 2020, 01:16 AM)
this happen to me also lol, set to turbo mode without plugged in, it will lagged/spike, cant game at all
GPU running on 100% but temperature keep stable at 51 degree celcius....i think something wrong with illegear profile..... i only can game on plugged in
i feel you bro, same situation here
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Ill do some test tonight and see if I can provide a solution. Ill try to run dota2 on battery and see what needs to be tweaked. biggrin.gif
chittyserv
post May 27 2020, 09:38 PM

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hi i got the solution to increase that 30FPS to 60FPS. Look at the screenshot

user posted image

user posted image

i used battery and played diablo and smooth on 60FPS. if you want to go above 60FPS you need to plug in power as the graphic card draws more power than a battery can supply. An old graphic card dont draw that much power.

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