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 Lazada Discussion V30+, #FixLazSearchEngine #BringBackOldLaz

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FusionXY
post Jul 16 2021, 12:54 PM

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miyakochan89 Finally other one also coming today. Another rider will send to me.
Two different riders came before and I am familiar with them.

Try to message Lazada FB. Maybe can speed up the delivery.
miyakochan89
post Jul 16 2021, 01:09 PM

Wut?
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QUOTE(FusionXY @ Jul 16 2021, 11:33 AM)
Last night they replied when I ask in the afternoon. Said there lack of manpower. And need to sanitize the hub.
Was surprised that reply at midnight 12am.
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QUOTE(FusionXY @ Jul 16 2021, 12:54 PM)
miyakochan89 Finally other one also coming today. Another rider will send to me.
Two different riders came before and I am familiar with them.

Try to message Lazada FB. Maybe can speed up the delivery.
*
Congrats! Finally the long wait. hehe. drool.gif
I am messaging them on FB.

Am thinking about going to the IT shops to get the bluetooth adapter actually and then reject the order.
Have you rejected your items before? Just ask the Courier services to send back is it?
Then will automatically refund?
FusionXY
post Jul 16 2021, 01:19 PM

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QUOTE(miyakochan89 @ Jul 16 2021, 01:09 PM)
Congrats! Finally the long wait. hehe.  drool.gif
I am messaging them on FB.

Am thinking about going to the IT shops to get the bluetooth adapter actually and then reject the order.
Have you rejected your items before? Just ask the Courier services to send back is it?
Then will automatically refund?
*
I didn't reject orders before. No idea how to reject when they haven't come to deliver.
Try messaging them and see. Maybe they can help. Not only you, others might be affected with the delays.
axoloke
post Jul 16 2021, 01:28 PM

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QUOTE(miyakochan89 @ Jul 16 2021, 01:09 PM)
Congrats! Finally the long wait. hehe.  drool.gif
I am messaging them on FB.

Am thinking about going to the IT shops to get the bluetooth adapter actually and then reject the order.
Have you rejected your items before? Just ask the Courier services to send back is it?
Then will automatically refund?
*
Have rejected parcels before, just tell them you don't want to accept, usually they understand it's to refund or return it.

Auto refund depends on the item / system. The one I rejected needed to reach the KL warehouse again before the refund started processing. Other items I returned by myself to the drop off point automatically started the refund the moment I dropped it off and scanned in.
miyakochan89
post Jul 16 2021, 01:33 PM

Wut?
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QUOTE(axoloke @ Jul 16 2021, 01:28 PM)
Have rejected parcels before, just tell them you don't want to accept, usually they understand it's to refund or return it.

Auto refund depends on the item / system. The one I rejected needed to reach the KL warehouse again before the refund started processing. Other items I returned by myself to the drop off point automatically started the refund the moment I dropped it off and scanned in.
*
Alright thanks. So just tell the courier service that I don't want to accept ya.
Thank you.
Xakiox
post Jul 16 2021, 02:51 PM

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QUOTE(axoloke @ Jul 16 2021, 01:28 PM)
Have rejected parcels before, just tell them you don't want to accept, usually they understand it's to refund or return it.

Auto refund depends on the item / system. The one I rejected needed to reach the KL warehouse again before the refund started processing. Other items I returned by myself to the drop off point automatically started the refund the moment I dropped it off and scanned in.
*
Were u able to withdraw your refund after afterwards? Cos I've read that u r unable to withdraw your refund from lazada wallet if its cancelled by yourself and not seller
axoloke
post Jul 16 2021, 03:10 PM

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QUOTE(Xakiox @ Jul 16 2021, 02:51 PM)
Were u able to withdraw your refund after afterwards? Cos I've read that u r unable to withdraw your refund from lazada wallet if its cancelled by yourself and not seller
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Fortunately, I prefer to avoid using the wallet whenever possible blush.gif Paid via CC usually so it's refunded back to it directly.
Xakiox
post Jul 16 2021, 03:14 PM

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QUOTE(axoloke @ Jul 16 2021, 03:10 PM)
Fortunately, I prefer to avoid using the wallet whenever possible  blush.gif Paid via CC usually so it's refunded back to it directly.
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Lucky. I thought lazada wallet is similar to shopee can withdraw easily
KopiChia
post Jul 16 2021, 03:17 PM

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Now LEX delivery damn slow parcel reach Penang macallum hub then need few days before I even see them unlike before they closed for sanitisation due to covid.

This post has been edited by KopiChia: Jul 16 2021, 03:20 PM
FusionXY
post Jul 16 2021, 03:19 PM

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QUOTE(KopiChia @ Jul 16 2021, 03:17 PM)
Now LEX delivery damn slow parcel reach Penang macallum hub then need few days before I even see them unlike pre covid there. I can safely say nothing frm 7.7 reached me
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Yup. Due to lack of manpower.
My all Lazada stuffs coming today.
KopiChia
post Jul 16 2021, 03:21 PM

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QUOTE(FusionXY @ Jul 16 2021, 03:19 PM)
Yup. Due to lack of manpower.
My all Lazada stuffs coming today.
*
Their staff wasnt infected with covid not even their contract workers according to someone who deliver one of my package. Person who got covid there was day worker a bangla.
FusionXY
post Jul 16 2021, 03:24 PM

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QUOTE(KopiChia @ Jul 16 2021, 03:21 PM)
Their staff wasnt infected with covid not even their contract workers according to someone who deliver one of my package. Person who got covid there was day worker a bangla.
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Try messaging them through FB.
I message them yesterday then today out for delivery LOL.
Got one reached guardhouse, waiting for another two parcels then collect altogether.
KopiChia
post Jul 16 2021, 03:26 PM

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QUOTE(FusionXY @ Jul 16 2021, 03:24 PM)
Try messaging them through FB.
I message them yesterday then today out for delivery LOL.
Got one reached guardhouse, waiting for another two parcels then collect altogether.
*
I am not in any hurry didn't buy expensive stuff these 7.7 couple 2in1 3in1 coffees (aik cheong cancelled some) and some 3m pen knife and cranberry tibbits for dad. They can take their sweet time.
FusionXY
post Jul 16 2021, 03:28 PM

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QUOTE(KopiChia @ Jul 16 2021, 03:26 PM)
I am not in any hurry didn't buy expensive stuff these 7.7 couple 2in1 3in1 coffees (aik cheong cancelled some) and some 3m pen knife and cranberry tibbits for dad. They can take their sweet time.
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Worst case if the product gonna expire soon.
Another parcel mention package arriving since 3pm.
Saw the tracking is further than before.
miyakochan89
post Jul 16 2021, 07:45 PM

Wut?
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My package delivery attempt failed. At this rate it’s faster for me to go computer shop to buy them 7 days of waiting. Don’t know when they will attempt delivery again and it’s public holiday next week. Wow.

Really want to just tell them that I don’t want to accept the packages already.

This post has been edited by miyakochan89: Jul 16 2021, 07:45 PM
great123
post Jul 16 2021, 08:29 PM

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Anyone else's voucher club vouchers not working?
It was fine yesterday, but I couldn't apply it today.

The normal vouchers work fine though.
BenYeeHua
post Jul 16 2021, 09:42 PM

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QUOTE(great123 @ Jul 16 2021, 08:29 PM)
Anyone else's voucher club vouchers not working?
It was fine yesterday, but I couldn't apply it today.

The normal vouchers work fine though.
*
This happen when you got too much platform vouchers...
Collecting too much 50% vouchers? sweat.gif
great123
post Jul 16 2021, 09:47 PM

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QUOTE(BenYeeHua @ Jul 16 2021, 09:42 PM)
This happen when you got too much platform vouchers...
Collecting too much 50% vouchers? sweat.gif
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huh, that's a weird glitch then.
doesn't help that all those store vouchers are categorized under platform vouchers to prevent stacking.

I'll just wait for a few days for those store vouchers to expire.
thanks for the info.
FGG28
post Jul 16 2021, 09:55 PM

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QUOTE(contestchris @ Jul 14 2021, 08:11 PM)
Only option I seem to have is to return the item and get a refund. However, I want to return and receive the correct item. How come no such option? Wasted my vouchers for this.
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What voucher did you use? If gift card voucher, it can be revalidated after chatting with Lazada Customer service. If campaign/store voucher, then wasted.
BenYeeHua
post Jul 17 2021, 12:06 AM

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New voucher for Shop Malaysia, 10%, min RM 1,500, max RM 300. wink.gif

Also buy 1 free shipping.

This post has been edited by BenYeeHua: Jul 17 2021, 12:07 AM

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