Hi all,

Maxis' representative came this morning to help me install their Maxis 4G USB Dongle to Maxis' router because I just convert to Maxis One Prime last week.

He insert the dongle to the USB port, tell me it's done, then I sign the form.

Later I only realized the dongle always showing red led (see attached picture), it never seems to be connected to the internet at all.

I unplug LAN cable that connect within TM's modem and Maxis' router (to make it no internet access) and the USB dongle also never connect to the network by showing red led.

I also tried plug in this USB dongle directly to my PC, it installed the driver, also never seems to get any internet access.

How to tell if this USB dongle (or the SIM card) is working?

Thank you in advanced!

The usb dongle will turn blue colour if the sim card is activated.From your case it must be your sim card yet to be activated.Need to wait for 2 days for the sim card to be activated.Once you had received sms from maxis it means your sim card is activated & the usb dongle light once connected will turn blue.

Mine blue oso no connection

Yes you are right, I received the SMS this morning and now I can see blue light.
However, still can't seems to get it to work.
I tried turn off TM's modem while keeping the USB dongle inserted to Maxis' router, I still can't get to the internet.
I also tried insert the dongle directly to PC, also not working.






There are similar discussion here at this thread: https://forum.lowyat.net/topic/4698938/all
Some people also have blue light yet still can't get internet.
Did you ever update the software/firmware to the USB dongle?
I'm not sure if this is the culprit that cause the USB dongle to failed?

I believe the SIM itself have no problem but the dongle.
Already tried:
(1) Insert the backup SIM to phone, it can surf without problem.
(2) Insert my phone's SIM to USB dongle, cannot get it to work either

from the photo indicate you must insert the modem into the pc.FYi although you can plug your usb dongle into your pc & the usb dongle can shown blue light but due to maxis had lock the usb dongle thus the usb dongle will only work when you plug into the maxis tp-link router.

My usb dongle when i plug in the backup sim work & plug in my phone sim also work.I never update any firmware myself.If you updated the firmware yourself from somewhere
& not from maxis,your usb dongle could not use anymore.As such case contact maxis for solution.

Yup! You are right, I plug it to PC just for testing purpose.
Because it can't seems to work on Maxis' TP-Link router so I try it on PC.


That was last night when Maxis Fibre were down for many people, so I have to try hard for this backup SIM to work.
There was once when I plug it to PC, it seems so have connection, then it ask new software is available and if I would like to update.
I clicked [Yes] then... never get it to work again since then...
The update should came from either Maxis or ZTE, I can't tell when the message simply pops-up just like that.

This post has been edited by G K Lai: Apr 16 2019, 11:12 PM

Hi friend,
I just would like to update you about the 4G USB modem issue.
Maxis sent a technician to look at my modem and the issue solved by upgrade the router firmware.
Now the 4G backup modem is working.

Just wonder, can we use the back up sim provide for that dongle to MiFi Modem for hotspot sharing?

Maxis will bar your backup SIM. It's in the contract.

I also did the same thing by clicking YES and it can't run from PC/Notebook anymore... any way to unlock this?

for those with dongle that has been updated and unable to connect anymore, try these steps:

1. browse to the dongle IP address using firefox
2. go to Settings -> Dial-up settings
3. right click in the page -> Inspect Element
4. search for #auto_mode, double click on disabled="" on the highlighted line, delete it, press enter
old value =

new value =

5. Automatic radio button is now enabled, click on it
6. search for apply, delete disabled="" as well
old value =

new value =

7. Apply button is now enabled, click on it, you should receive success message

Now, the dongle should be usable again with maxis router archer c5v and should auto connect if fiber connection is down.

Guru....

After configuring this can the usb dongle works directly with PC/Notebook?

Thanks......

Nope. This is only to fix dongle stops working after firmware update

The USB modem can't be used separately.
Remember, the sole purpose of the USB modem is to be a backup for your fibre Internet.

Too bad, I don't think we can revert it back after firmware update.


This is very cool, many thanks for the detailed info.

I just followed the tutorial and I managed to connect via changing the element.

However... I still get this


Yeah still can't use the dongle directly connected to my laptop.

Are the 4G Dongle capable for 4G+ network ?

Pls note that there is a mac address lock in place... The dongle will only work properly with c5v with firmware 190304 because of dhcp addressing issue... BTW 190304 is the latest version of the routers firmware.
With the mac address lock... U will not be able to use the dongle anywhere else besides ur router.

Latest news.

The sim will not work on anything other than maxis routers or dongle. You maybe the lucky few whose sim is not locked to the maxis devices...

🤔🤔

My 4g sim card can work independently outside off their stock router

GG

Now locked already. use 3 days and it locks.

i think lock with modem MAC address already.

anyway.. how to edit as above? I did. but it revert back .

@Trix

does this method still works?

I kinda stuck on Step 4 unable to see the Automatic Radio Button is now enable?

yes, wonder how to use that USB portable modem.

thanks so much sifu! it worked for me at 2am after spending 1 hour on the phone with maxis cust support trying to tweak router and modem settings here and there, that ended with escalating case to technical team to contact me tomorrow.

Yes still works. same thing happened to me as I updated something in the modem setting. sometimes you need to right click > edit attribute to delete the chunk of code.

This is still relevant in 2020.

My dongle updated itself and decided it didn't want to connect. Did this and restarted the modem and works again.

Thanks!!!!

This guy is a legend, and this method still work! in MAY 2020, THE ALL MIGHTY CORONA TIME!

I have been a long time lowyat forum user without an account, but today, at 3am, I saw this solution and i tried, and it works like magic.
Here I am, creating this account purposely to thanks this unsung hero.

I owe you a cup of coffee man.

i got one usb dongle with maxis fiber, thaught can connect to internet when plug in to pc.

butvtoo bad, it cant

usb dongle only use for?

Actually, Maxis ZTE 4G Dongle are not locked by MAC Address, I managed to work with my RB3011UiAS:

Your setup would be neat if you'd just replace the cheap customized locked ZTE Maxis 4G dongle which they supplied.
Just get one online instead which is unlocked which comes with stock firmware.

Just make sure you get a "hostless" 4G dongle which doesn't require additional software to connect.

I've used the backup Maxis SIM with a Huawei E3372H Hi-Link that has its own webgui and it worked flawlessly.

hi all, may i know if the maxis 4g dongle can be connected to the PC? i tried to connect to my pc and cannot seem to connect.. the led is blue indication however it shows cannot be connected.

mind share your setting.i have try bring out the simcard to another dougle which no sim lock..cannot connect dunno why

You can take a look here how I discovered Maxis ZTE works with other device: Ditch ONU, use GPON SFP on Business Grade Router

Yes, I got the same problem too.
I manage to remove the "disabled" in the screen. connected but no internet access.

any way to flash Maxis ZTE dongle to stock firmware??

This post has been edited by ZzZzz...: Oct 4 2021, 03:54 PM

can this be done with Maxis ZTE donge + laptop?

Yes, just set your Windows Computer Name (Hostname)

in Linux, you can send DHCP Option 12 to dongle without change Hostname

sifu, any ways to restore maxis dongle MF833V

i mess around with the dongle to connect with laptop, and accidentally bricked the dongle.

now the dongle cant detect by laptop

4gda to the rescue : 4pda.to/forum/index.php?showtopic=968586&st=240

They have the firmware files for MF833v

Yes. On linux you could just do :


And I stumbled upon this file while poking around on the AR2140 router :



I thought it would be helpful for whoever encounters issue whilst setting up the usb modem

will take a look on this first...thanks alot sifu

waiting for your good news.

Hi guys,

I'm do provide unlock service for Maxis USB stick and you will be able to use the backup SIM on your PC after the unlock process. If anyone interested you may PM me.

Thank you.

Thank you very much. Finally figured out thanks to your tip. Maxis is sneaky.

I’ve successfully gotten it working on my computer just like you to verify it. Then changed the setting on my ASUS AC86U stock firmware via web GUI.

And everything works as it should, simulated by turning off the modem.

What motivated me to do this was that Maxis fiber was really down and the dongle not working is irritating since I’ve got ASUS AiMesh setup for my home.

EDIT: don’t need to unlock one lah. But I think if you abuse this backup dongle Maxis will banhammer it.

This post has been edited by Jason: Apr 15 2022, 03:24 PM

Yes, no need mess with the Dongle Firmware, just DHCP Option 12:


I use 4G Backup as Internet Fail Over, I simply set Route Distance/Metic:
Fiber: Metric 3
LTE: Metric 5

when Fiber down, automatic to LTE

This post has been edited by Anime4000: Apr 15 2022, 05:11 PM

Has anyone successfully use their 4g backup dongle with car android device?

even if successful unlock it, now Maxis can still suspend your 4G backup dongle simcard if you use it other than its device

This post has been edited by ad2000: May 7 2022, 07:54 PM

Do maxis still given the USB backup dongle?

installed 100Mbps fibre last month.
pre-installation, they gave wireless dongle + router.
upon installation of fibre + another router, i returned the pre-installation router; but they told me no need to return the dongle, to re-use the dongle as backup, but they just replaced the pre-installation SIM meant for 4G wireless with new SIM meant for fibre backup.

few days after, the fibre installer called me to give a backup dongle that was meant as my backup dongle. but i informed him maxis centre already set me up to just continue using pre-installation dongle as backup, so he said then he don't need to come since already completed if like that.


(even maxis centre don't know why their SOP is, fibre installer will install new same-model router, and the one supplied pre-installation is then supposed to be returned.)

This post has been edited by Oltromen Ripot: May 11 2022, 12:47 PM

Thnk for the info. For me, I already install the fiber few months before. Last week change my prepaid to maxis postpaid. I ask for backup sim, and they give me the sim but not the dongle.

Just to update, maxis call today and send the dongle.

Congratulations, can share the dongle photo here?? Tq

Anyone know if the backup SIM able to receive SMS ? I trying to register the number from the backup SIM, seems like the verification SMS from Whatapps/Telegram is not receiving.

Thanks.

it's fully, totally meant for data-only.

Back then it can be used to receive sms. But not anymore🤭

thanks it still works
now, I want to reuse this dongle for non Maxis SIM, and it seems like I need to manually click on "connect" every time for it
poking around, it seems like it makes the following request, putting here for reference



the important part seems to be sending "isTest=false&notCallback=true&goformId=CONNECT_NETWORK" to "http://192.168.0.1/goform/goform_set_cmd_process"

im testing it with a openwrt router

I just bought this dongle off Carousell.

It works with C5V and also my D-Link's DWR-118. LED turns blue with other nonMaxis sim and can get internet.

I tried other routers (TL-902WR, DIR-506), LED turns blue but no internet.

Coincidentally I also cannot pull up the dongle's web-based management page. Can anyone help? I'd like to see if when plugged onto TL-902WR and DIR506 I can try to connect to the Internet manually,

This post has been edited by 9M-MAS: Jun 25 2024, 10:24 AM

so, here's the deal

the dongle, is locked to c5v but not locked to maxis sim
the other maxis provided routers also say they're a c5v to the usb dongle to make it work

it may have worked with the dlink briefly as with my experience
it works briefly
then it automatically downloads a firmware update, which locks things out

if you are using an advanced router that lets you send a custom hostname to the device, such as using an OpenWRT router, send "Maxis_Archer_C5v" as the hostname to the dongle, then it works

not sure what the ip address as it auto opens ufi.ztedevice.com for me
but the connect button is greyed out and disabled, even if you use inspect element to press it, it will connect but refuse to talk with the host router if it doesnt say it is a "Maxis_Archer_C5v"

Thanks - I tried that address but it doesn't open up. The dongle has been working with my DWR-118 for more than a month now (recently bought as in At least April)