QUOTE(dagnarus @ Apr 3 2019, 04:33 PM)
last 2 week je one of their car in Klang kena broken into... and that car rarely anyone rent.summore parked in the parking lot of Giant hypermarket.
So Car Unreasonable Charges, socar, extra charge Q&A
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Apr 3 2019, 04:52 PM
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Apr 3 2019, 05:00 PM
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Apr 3 2019, 05:01 PM
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106 posts Joined: Jul 2014 From: Damansara |
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Apr 3 2019, 05:01 PM
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106 posts Joined: Jul 2014 From: Damansara |
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Apr 3 2019, 05:02 PM
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Apr 3 2019, 05:04 PM
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Apr 3 2019, 05:12 PM
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Apr 3 2019, 05:50 PM
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285 posts Joined: Jun 2012 From: Kuala Lumpur |
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Apr 3 2019, 05:53 PM
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855 posts Joined: Jun 2008 |
yup doesnt make sense. its not like you leave the car unlock.
they should claim from their insurance instead bill on client |
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Apr 3 2019, 05:56 PM
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773 posts Joined: Dec 2010 From: isudahinsap.flac |
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Apr 3 2019, 09:26 PM
Show posts by this member only | IPv6 | Post
#271
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158 posts Joined: Jan 2008 |
The last and only time i used socar, i tried to use their fuel card but it failed so i needed to pay with own money first. I only got the refund after the promised 7-10 working days but at least i got my money back
That time i also checked their fb, circa january 2019 and previous months also lotssss of complaints from users. Like cannot call customer service when car can't unlock but money deducted from card, and also lot of users got summons (monthsss after their rental) but when asked for proof, they don't want to give. Unauthorized card charge is the worst. I saw your screenshot, I can only seethe when I see them say '"we succesfully charge your card" and "thank you for your payment" like what the feesh... I still believe the service is convenient for lots pf people whenever one needs to rent a car at a moment's notice or when car in workshop etc. but this scamming tactic really won't work for long la... i really hope they'll get their lesson one way or another.. This post has been edited by amandamai: Apr 3 2019, 09:26 PM |
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Apr 4 2019, 07:40 AM
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106 posts Joined: Jul 2014 From: Damansara |
QUOTE(amandamai @ Apr 3 2019, 09:26 PM) The last and only time i used socar, i tried to use their fuel card but it failed so i needed to pay with own money first. I only got the refund after the promised 7-10 working days but at least i got my money back yeah, i learned my lesson not to tie with a credit card. tie with a debit card and put RM50 in everytime required. Although is troublesome but it save all this hassle.That time i also checked their fb, circa january 2019 and previous months also lotssss of complaints from users. Like cannot call customer service when car can't unlock but money deducted from card, and also lot of users got summons (monthsss after their rental) but when asked for proof, they don't want to give. Unauthorized card charge is the worst. I saw your screenshot, I can only seethe when I see them say '"we succesfully charge your card" and "thank you for your payment" like what the feesh... I still believe the service is convenient for lots pf people whenever one needs to rent a car at a moment's notice or when car in workshop etc. but this scamming tactic really won't work for long la... i really hope they'll get their lesson one way or another.. |
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Apr 4 2019, 08:07 AM
Show posts by this member only | IPv6 | Post
#273
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52 posts Joined: Mar 2012 |
I suggest you make viral on Facebook or post it on their Facebook
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Apr 4 2019, 08:15 AM
Show posts by this member only | IPv6 | Post
#274
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962 posts Joined: May 2008 |
/k Kasi viral!
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Apr 4 2019, 08:41 AM
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101 posts Joined: Jan 2019 |
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Apr 4 2019, 08:56 AM
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106 posts Joined: Jul 2014 From: Damansara |
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Apr 4 2019, 08:57 AM
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106 posts Joined: Jul 2014 From: Damansara |
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Apr 4 2019, 08:59 AM
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2,085 posts Joined: Aug 2013 |
QUOTE(vernon_91 @ Apr 3 2019, 10:13 AM) welcome. to everyone this is a ridiculous charges. I am just bringing awareness to the public. doesn't wish anyone caught in this situation as bank dispute need long time, 21 working days. Thanks. Will definitely avoid socar and if anyone i know who wanna use socar services, will qyote ur case to them. Dun give this cb socar business. |
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Apr 4 2019, 08:59 AM
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967 posts Joined: Jan 2013 |
Wao follow
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Apr 4 2019, 09:01 AM
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438 posts Joined: Oct 2009 |
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