QUOTE(JimbeamofNRT @ Apr 3 2019, 12:20 PM)
Correction. Whole car missing soon....
So Car Unreasonable Charges, socar, extra charge Q&A
So Car Unreasonable Charges, socar, extra charge Q&A
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Apr 3 2019, 12:21 PM
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#21
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Apr 3 2019, 12:26 PM
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#22
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Apr 3 2019, 12:37 PM
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#23
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Apr 3 2019, 01:51 PM
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#24
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QUOTE(vernon_91 @ Apr 3 2019, 01:48 PM) this means that when is under ur renting period if loss all is under u. Let say u rent monthly and one day the car is missing within the month, then is ur responsibility to pay for the vehicle. Car missing, they claim insurance, customer still need to pay.....genius way...Maintenance free company, all bear by user lol |
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Apr 3 2019, 01:53 PM
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#25
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QUOTE(killerpigglet @ Apr 3 2019, 01:49 PM) Well no matter who right or wrong. Charging ur card without ur consent is wrong plain n simple. At least giv heads up before u charge ma. Unless written in T&C but so unethical Their legal dept sure have think on this situation and make it written in tc. But the point was, ts wan look for proof and they refuse to show him. |
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Apr 3 2019, 02:40 PM
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#26
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QUOTE(Earthman @ Apr 3 2019, 02:26 PM) I think the battery was changed, not missing. And it was changed by one of the renters before TS. TS was "lucky" that the battery didn't die during his rental period. The next renter however couldn't start the car, then they blamed it on the last renter. Well. We assume you mentioned the 'true' situation.The person filing the incident report simply filed it with incorrect description of what took place. Instead of "changed", he put "missing". That helpdesk officer just read from the system. Garbage in garbage out. But doest it make sense if the battery dead how their onboard system work after 2 days.... |
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Apr 3 2019, 02:49 PM
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#27
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Apr 3 2019, 02:50 PM
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#28
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Apr 4 2019, 11:50 AM
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#29
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Apr 4 2019, 12:54 PM
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#30
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QUOTE(vernon_91 @ Apr 4 2019, 11:58 AM) it should be all the car they don't service lol 100% out warranty as they rewiring lock/unlock system and others.maybe manufacture voided the warranty too cause they surely tempered the cabling to install 24hours gps and system notifications. Unless they have agreement with manufacture. <but less likely. If they didt service, ts should link this issue to jpj as they oversight this issue. |
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Apr 4 2019, 01:02 PM
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#31
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Apr 4 2019, 01:03 PM
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#32
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Apr 4 2019, 01:11 PM
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#33
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Apr 4 2019, 01:22 PM
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#34
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Apr 4 2019, 01:46 PM
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#35
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QUOTE(winkiedilwy @ Apr 4 2019, 01:33 PM) you're lucky you're able to call them.. omg。 Now more issue on car condition pop out.these days they die2 want you to leave them enquiry on the app. even after discovering the roadtax and car plate doesn't match i need to report car accident only can tell them, then immediately asked to send them pic via app. My last 330e rental with them: ![]() I believe If more people came out. Authority will interesting to investigate |
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Apr 4 2019, 01:47 PM
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Apr 4 2019, 01:59 PM
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#37
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Apr 4 2019, 03:25 PM
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Apr 4 2019, 03:45 PM
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#39
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Apr 4 2019, 04:10 PM
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#40
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QUOTE(andrewhtf @ Apr 4 2019, 04:08 PM) ah i see... well it should have been that way of course. the charge shoouldnt even come in in the first place since they cant prove that the previous renter is the thief Some people in post still going Protek mode, assuming ts steal the car battery and lock the car with app Kek.The CS need to be smacked. nabeh sipeh lansee say got solid proof. so in the end apa lanj10 proof? anyway already deleted the app, very unlikely i would download it again This post has been edited by josh5671: Apr 4 2019, 04:11 PM |
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