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 Official TM Unifi Mobile Fans Club & Enquiries V8, #khabar baik

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post May 10 2025, 01:02 AM

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rm3 for 15gb is unusable.
memocrono
post May 15 2025, 06:29 PM

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Hi,

I've been using unifi mobile postpaid on my phone (Sony Xperia 10 III) running dual-sim.

Suddenly, got this SMS telling me I've use it on non-mobile device.

user posted image

Submit support ticket to then got this...

user posted image

But I have not receive any call from them for "verification".

Few minutes later my line got suspended!

Have live chat with them, they warn me I commit offense for using it on device other than smartphone, breaching AUP.

Now they telling me to wait, until now my line still suspended. Do anybody here experience this?

Do Unifi mobile postpaid doesn't support dual-sim?

Do Unifi mobile postpaid can ONLY be use on SMARTPHONE?

svchia78
post May 15 2025, 08:07 PM

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QUOTE(memocrono @ May 15 2025, 06:29 PM)
Hi,

I've been using unifi mobile postpaid on my phone (Sony Xperia 10 III) running dual-sim.

Suddenly, got this SMS telling me I've use it on non-mobile device.

user posted image

Submit support ticket to then got this...

user posted image

But I have not receive any call from them for "verification".

Few minutes later my line got suspended!

Have live chat with them, they warn me I commit offense for using it on device other than smartphone, breaching AUP.

Now they telling me to wait, until now my line still suspended. Do anybody here experience this?

Do Unifi mobile postpaid doesn't support dual-sim?

Do Unifi mobile postpaid can ONLY be use on SMARTPHONE?
*
Lapor CFM/ MCMC aje...
poh880
post May 16 2025, 12:15 PM

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QUOTE(memocrono @ May 15 2025, 06:29 PM)
Hi,

I've been using unifi mobile postpaid on my phone (Sony Xperia 10 III) running dual-sim.

Suddenly, got this SMS telling me I've use it on non-mobile device.

user posted image

Submit support ticket to then got this...

user posted image

But I have not receive any call from them for "verification".

Few minutes later my line got suspended!

Have live chat with them, they warn me I commit offense for using it on device other than smartphone, breaching AUP.

Now they telling me to wait, until now my line still suspended. Do anybody here experience this?

Do Unifi mobile postpaid doesn't support dual-sim?

Do Unifi mobile postpaid can ONLY be use on SMARTPHONE?
*
Might be the system mistakenly identify your Sony smartphone as a non-approved devices, they might forgot Sony still have phone. tongue.gif
Raymond T.
post May 16 2025, 01:45 PM

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QUOTE(svchia78 @ May 15 2025, 08:07 PM)
Lapor CFM/ MCMC aje...
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Lodge report to MCMC and attached evidence such as phone model & IMEI that the sim currently using.
JLA
post May 16 2025, 02:21 PM

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QUOTE(memocrono @ May 15 2025, 06:29 PM)
Hi,

I've been using unifi mobile postpaid on my phone (Sony Xperia 10 III) running dual-sim.

Suddenly, got this SMS telling me I've use it on non-mobile device.

user posted image

Submit support ticket to then got this...

user posted image

But I have not receive any call from them for "verification".

Few minutes later my line got suspended!

Have live chat with them, they warn me I commit offense for using it on device other than smartphone, breaching AUP.

Now they telling me to wait, until now my line still suspended. Do anybody here experience this?

Do Unifi mobile postpaid doesn't support dual-sim?

Do Unifi mobile postpaid can ONLY be use on SMARTPHONE?
*
user posted image
GamersFamilia
post May 16 2025, 04:16 PM

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From: Bandar Baru Bangi , Malaysia




Anyone here staying in bandar baru bangi or kajang area plus using unifi mobile, how was the coverage?
Epic_winner091
post May 19 2025, 11:43 AM

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QUOTE(GamersFamilia @ May 16 2025, 04:16 PM)
Anyone here staying in bandar baru bangi or kajang area plus using unifi mobile, how was the coverage?
*
5G coverage should be the same across carriers.

Not sure about Bangi specifically but.

Unifi can use Maxis towers but will prefer their own infra when available. And it appears it extends to indoors too so unlike Yes, I can get indoor service with Unifi wherever there's Maxis.
GamersFamilia
post May 19 2025, 02:24 PM

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From: Bandar Baru Bangi , Malaysia




QUOTE(Epic_winner091 @ May 19 2025, 11:43 AM)
5G coverage should be the same across carriers.

Not sure about Bangi specifically but.

Unifi can use Maxis towers but will prefer their own infra when available. And it appears it extends to indoors too so unlike Yes, I can get indoor service with Unifi wherever there's Maxis.
*
Okey, glad to know, if they use maxis towers should be good
jsnhoh
post May 19 2025, 02:27 PM

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QUOTE(Epic_winner091 @ May 19 2025, 11:43 AM)
5G coverage should be the same across carriers.

Not sure about Bangi specifically but.

Unifi can use Maxis towers but will prefer their own infra when available. And it appears it extends to indoors too so unlike Yes, I can get indoor service with Unifi wherever there's Maxis.
*
Unifi only using Maxis 2G service right ? Not the 4g network.
Epic_winner091
post May 19 2025, 03:10 PM

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QUOTE(jsnhoh @ May 19 2025, 02:27 PM)
Unifi only using Maxis 2G service right ? Not the 4g network.
*
Nope. 4G as well.

Unifi on Maxis LTE Band 7.


This post has been edited by Epic_winner091: May 19 2025, 03:11 PM


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Epic_winner091
post May 19 2025, 03:39 PM

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Their native network ain't too shabby. Much better than Yes but uploads are still meh because it's TDD LTE.

user posted image
JonSpark
post May 19 2025, 06:14 PM

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I'm on wow10 plan and today can't find the Active365 validity extension on the app

Is the thing still available?
svchia78
post May 19 2025, 07:10 PM

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QUOTE(JonSpark @ May 19 2025, 06:14 PM)
I'm on wow10 plan and today can't find the Active365 validity extension on the app

Is the thing still available?
*
Still available: -

user posted image

But I am not on any specific WOW pass (10, 25, 25 nor 50), if it makes any difference.

This post has been edited by svchia78: May 19 2025, 07:12 PM
JonSpark
post May 19 2025, 09:39 PM

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QUOTE(svchia78 @ May 19 2025, 07:10 PM)
» Click to show Spoiler - click again to hide... «

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They hate me I guess

user posted image
svchia78
post May 20 2025, 10:40 AM

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QUOTE(JonSpark @ May 19 2025, 09:39 PM)
They hate me I guess
But is your line still active or already in grace period?
JonSpark
post May 20 2025, 11:11 AM

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QUOTE(svchia78 @ May 20 2025, 10:40 AM)
But is your line still active or already in grace period?
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Active, within validity period

This thing only show up when my line in grace period?
svchia78
post May 20 2025, 11:19 AM

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QUOTE(JonSpark @ May 20 2025, 11:11 AM)
Active, within validity period

This thing only show up when my line in grace period?
*
Mine is not in grace period but it shows up.

Probably because I am not on any monthly/ weekly pass - just plain credit (per use) and a 2GB (no validity period pass).
Epic_winner091
post May 21 2025, 01:30 PM

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Is it me or it takes a bit longer for mobile data to like “kick in" after getting off WiFi?

Not sure if it's an issue with my eSIM but unlike Maxis, and even Yes. Mobile data works instantly after WiFi gets turned off or disconnected. With unifi, you'd have to wait like maybe 5 or 10 seconds?
Thebestscammer
post May 22 2025, 02:54 PM

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did they bump the expiry from 90 days to 60 days? i just got a text that it is expiring and used the data abit and it still says the expiry is 60 days from today.

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