is vendor issue..waiting them to fix the issue
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 Jul 27 2020, 06:19 PM
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#61
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6,779 posts Joined: Jan 2009 From: SEGI Heaven  
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Jul 27 2020, 08:57 PM
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#62
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6,779 posts Joined: Jan 2009 From: SEGI Heaven
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vendor issue la ni..
i duno why u guys keep say is SAMY issue..lol if takut tis wan baik jgn invest samy,wahed,ete etec which got direct debit vendor like fuck up big time..either satu bug trigger or wat i not sure |
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Jul 27 2020, 09:06 PM
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#63
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6,779 posts Joined: Jan 2009 From: SEGI Heaven
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QUOTE(gundamsp01 @ Jul 27 2020, 09:03 PM) to be frank, as someone in the financial industry, the consumers are dealing with the financial institute not the underlying vendors. Yes, the problem is with the vendor, there should be contract obligation and fine in place, but in terms of reputation damage, SAMY taking it fully on them, because consumers deal with SAMY, not the vendor. problem customer duno about this actual problem is vendor..but in the end SAMY kena gao gao..SAMY can request damage from vendor if they want to....if got written contract..this is what bank going to face normally.  let them solve the issue 1st la..else if u skeptical, remove auto debit is the solution.. this so call vendor..in stock market malaysia happen few time |
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Jul 27 2020, 09:12 PM
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#64
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6,779 posts Joined: Jan 2009 From: SEGI Heaven
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QUOTE(gundamsp01 @ Jul 27 2020, 09:08 PM) normally this sort of cases would trigger the governing body (this is what i experienced before in bank with BNM), not sure if SC going to investigate on the security issue with the auto debit now. SC will investigate or not unless u guys lodge complain..if u guys got trade on bursa stock market u guys will familiar this incident like trading platform hang straight for some time when 9am market open..2 vendor take turn kena..few broking firm who use those 2 vendor as their trading platform, from company dealer to remisiers kena fuck nicely by clients due to abnormal market volume which never happen last few years. in the end everyone keep quiets..biggest loser is who? client aka retailers. SC and bursa pun dint do any action. |
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Jul 27 2020, 09:13 PM
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#65
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6,779 posts Joined: Jan 2009 From: SEGI Heaven
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QUOTE(JungWoo @ Jul 27 2020, 09:12 PM) u tot u investing Jjptr ah. who dafoq care vendor or what bang..u talking wrong person here..i am license person as well...the last thing a financial institution want to screw is client's money why dont u make offical complain to SC? |
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Jul 27 2020, 09:16 PM
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#66
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6,779 posts Joined: Jan 2009 From: SEGI Heaven
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QUOTE(majorarmstrong @ Jul 27 2020, 09:14 PM) Raiz and Wahed gonna gain some SAMY client soon Raiz i skip..i register and guess what? only Maybank je..rest of the bank takda..waste my time register..wahed i also got..its syariah etf only abit boring..but i change my portfolio to Gold portfolio |
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Jul 27 2020, 09:26 PM
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#67
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6,779 posts Joined: Jan 2009 From: SEGI Heaven
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QUOTE(joshtlk1 @ Jul 27 2020, 09:20 PM) Look at the underlying HLAL etf. You might be surprised it has Apple and tesla stocks too   Tesla non syariah... apple syariah |
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Jul 27 2020, 09:28 PM
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#68
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6,779 posts Joined: Jan 2009 From: SEGI Heaven
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what SAMY promise again?11pm refund the money back to ur bank acc right?
i suggest tomorrow morning u login back your bank acc check whether got refund or not..if no, please lodge complaint to SC |
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Jul 27 2020, 09:31 PM
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#69
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6,779 posts Joined: Jan 2009 From: SEGI Heaven
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QUOTE(joshtlk1 @ Jul 27 2020, 09:29 PM) Look at the csv file on wahed invest. It has tesla as Teh top 10 holdings in HLAL apasal my broker syariah department say is not?but AMD INTEL syariah lagi.. |
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Jul 27 2020, 09:32 PM
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#70
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6,779 posts Joined: Jan 2009 From: SEGI Heaven
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QUOTE(joshtlk1 @ Jul 27 2020, 09:31 PM) It's tkmorrow 11pm not today. oh thn have to wait till tomorrow 11pm..i think wednesday morning check back ur bank accountBtw, would you guys immediately transfer your money out of your bank account once you are refunded? I would do that just to be safe. |
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Jul 27 2020, 09:34 PM
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#71
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6,779 posts Joined: Jan 2009 From: SEGI Heaven
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QUOTE(joshtlk1 @ Jul 27 2020, 09:33 PM) Yeah it's debatable if it's syariah. I'm not complaining that's for sure. hmm..our broker wan base on SC syariah requirement to do filter..tht why my broker allow islamic trading account can buy US syariah stock |
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Jul 27 2020, 09:37 PM
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#72
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Senior Member
6,779 posts Joined: Jan 2009 From: SEGI Heaven
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QUOTE(gundamsp01 @ Jul 27 2020, 09:36 PM) with the banking app, it can be done la no matter where i am manual is da best besides i dont settle my debt right on the deadline, but few days/weeks ahead, right after i get my salary auto puikkkkk jacksonpang, wongmunkeong, and 1 other liked this post
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Jul 27 2020, 09:38 PM
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#73
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6,779 posts Joined: Jan 2009 From: SEGI Heaven
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QUOTE(bourse @ Jul 27 2020, 09:37 PM) YA... hope those affected can view money back into account by wednesday. otherwise, a long weekend is coming soon. ya..if they say delay till friday..can lodge complain |
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Jul 27 2020, 10:18 PM
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#74
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6,779 posts Joined: Jan 2009 From: SEGI Heaven
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since they say tomorrow 11pm refund..
if they no keep promising lodge complaint to sc This post has been edited by djhenry91: Jul 27 2020, 10:18 PM |
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Jul 27 2020, 10:59 PM
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#75
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6,779 posts Joined: Jan 2009 From: SEGI Heaven
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time for SAMY switch new vendor. unless SAMY tell me vendor is only vendor doing tht.. jus like malaysia stock market..either A or B.. like i reply previously..straight lodge complain to sc tht i share the link..if u think can make faster..but also SC also take time to call SAMY to query them and ask explanation. wongmunkeong liked this post
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Jul 27 2020, 11:06 PM
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#76
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6,779 posts Joined: Jan 2009 From: SEGI Heaven
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lucky i still practice manual way else i straight go SC already..no need lodge complain wongmunkeong liked this post
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Jul 27 2020, 11:12 PM
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#77
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Senior Member
6,779 posts Joined: Jan 2009 From: SEGI Heaven
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QUOTE(wongmunkeong @ Jul 27 2020, 11:09 PM) it's akin to "taking your $ without your consent" hahathen giving it back to you a day later - sorry ar, all's well - tech glitch only.. gave U back hor oh - and here's freebie to trust me with your $ for another 6 months bro i tell u wat..tonight u pergi lodge complaint to sc.. click here to lodge complaint to sc choose CAPITAL MARKET SERVICE RELATED COMPLAINTS follow step by step..u got proof they buta buta auto debit up to billion time...upload sahaja.. why i know this? because i am license person  Quazacolt, red streak, and 2 others liked this post
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Jul 27 2020, 11:23 PM
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#78
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Senior Member
6,779 posts Joined: Jan 2009 From: SEGI Heaven
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QUOTE(Gabriel03 @ Jul 27 2020, 11:17 PM) For me, I kena a third round at 9 pm. I even called Standard Chartered to block the auto debit but they refused to do block since it is outside working hours. Apparently, auto debit is not considered urgent to be blocked right away. This showed a big problem in the way the bank protect their client. i not sure bank side got auto block it if detect multiple auto debit same amount from same side.. |
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Jul 27 2020, 11:32 PM
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#79
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6,779 posts Joined: Jan 2009 From: SEGI Heaven
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QUOTE(munak991 @ Jul 27 2020, 11:29 PM) Haiz, does filling this will back fire from SAMY? bro, SAMY got license by SC..why u so scare bro? SC will call them ask why such issue happen.. I not sure SC will call u about the situation but i can tell u SC will do their job |
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Jul 27 2020, 11:35 PM
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#80
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6,779 posts Joined: Jan 2009 From: SEGI Heaven
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FFS dont scare la.. just lodge a complaint to SC.. dont forget SAMY is licensed by SC  wongmunkeong liked this post
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