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Investment StashAway Malaysia, Multi-Region ETF at your fingertips!

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majorarmstrong
post Jul 27 2020, 09:00 PM

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QUOTE(staind @ Jul 27 2020, 08:58 PM)
Bank account already totally drained out. Left some small sum which is lesser than my auto debit amount.
Haha.
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dont be too happy cause just now i receive some money from someone 4.8k then immediately i go transfer out
else this 4.8k will all go into SAMY again

their fee
user posted image
majorarmstrong
post Jul 27 2020, 09:14 PM

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Raiz and Wahed gonna gain some SAMY client soon
majorarmstrong
post Jul 27 2020, 09:30 PM

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QUOTE(djhenry91 @ Jul 27 2020, 09:28 PM)
what SAMY promise again?11pm refund the money back to ur bank acc right?
i suggest tomorrow morning u login back your bank acc check whether got refund or not..if no, please lodge complaint to SC
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11PM tomorrow la
not 11PM today
majorarmstrong
post Jul 27 2020, 09:32 PM

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QUOTE(joshtlk1 @ Jul 27 2020, 09:31 PM)
It's tkmorrow 11pm not today.

Btw, would you guys immediately transfer your money out of your bank account once you are refunded? I would do that just to be safe.
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no more auto DCA la
after this manually do it lo
majorarmstrong
post Jul 28 2020, 08:49 AM

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I did withdrawal and why never have this bug on withdrawal?
majorarmstrong
post Jul 28 2020, 08:51 AM

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QUOTE(GrumpyNooby @ Jul 28 2020, 08:50 AM)
What bug?
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The auto debit bug lo
majorarmstrong
post Jul 28 2020, 11:24 AM

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if after 11pm still tak nampak duit apa kita boleh buat
tunggu saja lo

majorarmstrong
post Jul 28 2020, 11:36 AM

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QUOTE(lee82gx @ Jul 28 2020, 11:26 AM)
after 11pm still no refund I will pull out 100%. My assets under management still higher than the amount lost yesterday.
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it is not a lost la
just 2 hari itu duit pergi makan angin then come back to your account by 11PM lo
majorarmstrong
post Jul 28 2020, 11:39 AM

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QUOTE(!@#$%^ @ Jul 28 2020, 11:37 AM)
2 days interest lost
*
they compensate u back with free management fee for 6 months
so if u really want to "earn" or "benefit" from this 6 months then you masuk 1M lo then will hurt them just a tiny little bit

majorarmstrong
post Jul 28 2020, 12:00 PM

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uncle kena RM2k saja
so ok la
still got pocket money to drink kopi-o and eat half boiled egg with 2 pieces of roti bakar

majorarmstrong
post Jul 28 2020, 12:01 PM

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QUOTE(ericlaiys @ Jul 28 2020, 11:40 AM)
joke of a day. which investment give daily interest?
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banyak
tapi paling banyak is that we need to use the money to pay housing loan which run on a daily interest le
majorarmstrong
post Jul 28 2020, 12:11 PM

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just saw this posting in their FB page
user posted image
majorarmstrong
post Jul 28 2020, 12:20 PM

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URGENT URGENT PLS READ
PLS REMOVE DIRECT DEBIT BUT MOST IMPORTANT EMPTY THE ACCOUNT U TIE TO SAMY ELSE WILL CONTINUE POTONG
MINE TAK KENA POTONG CAUSE I EMPTY IT SINCE YESTERDAY

see 39 mins ago got this email
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majorarmstrong
post Jul 28 2020, 01:54 PM

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i think i gonna give up SAMY
i only have 8k++ and gain a little over 120
seriously this is just ridiculous
majorarmstrong
post Jul 28 2020, 02:01 PM

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QUOTE(adele123 @ Jul 28 2020, 01:56 PM)
NOT curlec. Old boring system payment instruction. if i find out i tell you. i also want to know.
one fintech company rely on another fintech company to operate... i wonder why can't go to normal banks to do it. i agree with you. another stupid f-up. biggrin.gif

fintech + fintech looks good on the resume of the founder of both curlec and SA ya?

gambateh everyone. do what you must, complaint. sometimes it's not about compensation to you. having SC punish them accordingly will make you feel slightly better before withdrawing
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since some of us are affected does anyone here file a formal complaint to SC?


majorarmstrong
post Jul 28 2020, 02:09 PM

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QUOTE(vanitas @ Jul 28 2020, 02:03 PM)
SC investigating already.
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where u get update saying SC investigating?
--------------------------------------------------------
be it Curlec or SAMY or whoever
i only deal with SAMY so SAMY has to be accoutable
it is not about compensation at this moment
it is about keeping their customer updated from time to time and stop the issue (auto debit) from continue to happen the next day
now it drag to the next day so will we get our money by 11PM, i doubt so


majorarmstrong
post Jul 28 2020, 02:11 PM

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QUOTE(John91 @ Jul 28 2020, 02:04 PM)
lmao uncle u funny la.  rclxms.gif hangat hangat tahi ayam. Maybe money game better suited for you.
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uncle newbie to all this robo investment so i guess better just give it up
now cannot sell all first cause still the fund deducted yesterday not reflected yet

majorarmstrong
post Jul 28 2020, 02:31 PM

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QUOTE(yeeck @ Jul 28 2020, 02:30 PM)
Maybe BNM need to enter the picture to investigate as well.
*
cepat pergi log a complaint la

majorarmstrong
post Jul 28 2020, 03:18 PM

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really have to say good bye to this Robo, 1.5 months 200 profit very good le
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majorarmstrong
post Jul 28 2020, 03:40 PM

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QUOTE(munak991 @ Jul 28 2020, 03:26 PM)
Okay la, a technical glitch at this scale.
They responded immediately, and refunded within 24 hours.

People in FB hantam them, just expect better compensation.
i view them quite professional d.

Customer support responded me in Whatsapp.
Call picked up within 1 min, and clarify rapidly.
Ok la i will continue

People never understand making auto debit is like establish a valid handshake between Bank and the vendor.

If u deal with problem before, bank, Ecomm site.
Usually takes 2 weeks - 1 month. but they settle within 24 hours
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you got ur refund?

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