Forumer you are complaining against: Akisusu

Date of transaction: 15th February 2019

Item being sold/bought: MSI B75MA-E33 motherboard
https://forum.lowyat.net/topic/3927613/+280


Details of the complaint :
Actually, i didn't want to start a dispute against him, but since i, as the victim, haven't even start a dispute against him, he go and made one against me a couple of days ago! How ironic! Chinese saying “Ngok Yan Sin Gou Chong”(The villain starts the dispute to the court) is so true.
You are asking for it. Akisusu Unlike you, i dare to tag you, not senyap-senyap open tered and stab me in the back and defame(a term you love to use so much in our private conversation, without knowing the meaning) me.

The Problem:
Massive delay of the item i ordered on 15th Feb 2019. Until today (5th March 2019) not yet reached me. That's a freaking 19 days. As of today, still haven’t receive my item.

The Cause:
Seller is NOT TRANSPARENT. He has NEVER mentioned it is a back to back order from CHINA. He never mentioned he DON'T HAVE STOCK and NEEDS TO ORDER FROM CHINA. If know it comes from China, i might as well order from Aliexpress since it will takes forever.

Let us see his thread:
https://forum.lowyat.net/index.php?showtopic=3927613


This is his OWN T&C, not mine:
1. See? 4 to 7 days konon. One would think you have stock locally. Trying to mislead customers obviously. Breached of contract No. 1.


2. Refund if out of stock. He never inform me HE DIDN'T HAVE STOCK, then do a back to back order from China, after that it's very long story. Anyway he has already BREACHED HIS OWN T&C. Breached of contract No. 2.


The rest is really too long but I will summarize keypoints:
1. Feb 22 2019 - He refused to refund me when I first got to know the item stuck somewhere in China, saying need supplier approval blah. I was shocked he didn't inform me it was a back to back order. And Hello, I bought from YOU, not your supplier. YOUR SUPPLIER IS YOUR PROBLEM, NOT THE CUSTOMER. After much argument, ding-dong, denial with this Akisusu, I got fed up and made him a deal, since he sounds so noob in doing business. The deal was to refund me if it didn’t reach me by 1st March 2019, and i will send back the item whenever if or when it reaches me. I am even kind enough to allow if its proven that the item is in Malaysia by that time, I can accept a little bit more delay as local couriers make their way. He accepted.
Check evidence below:



2. 1st March 2019- Item in no where in sight, tracking shows last updated on 27th Feb 2019. Item could still be in China, or dropped into the sea. Who knows. But this Akisusu keeps denying and say item already in Malaysia. He keeps shows me link of tracking is proof. All the tracking shows it’s not in Malaysia at that time. Somemore, he lagi funny, say 5:30pm not end of date until midnight. <Insert Kimjongunslowclapg.gif>
Wah, expect delivery guy to work till midnight and me wait in the office till midnight. Powah this guy. I lespek. Says the courier slow to update, on the way and will reach by Monday blah blah blah . Anyway, pointless talking to him, so I kasi chance 2nd Time, reach by 5th March 2019 Tuesday 5:30pm (This time I pandai already, state exact time, else I will have to wait in office till midnight.)
Check whatsapp below.



Yeah, I did called him sohai. Lol.

And then he keeps saying i defame him...IN A PRIVATE CONVERSATION...wah lau...i kennot brain...how can anyone defame anybody in a private conversation???


3. 2nd March 2019 – lots of arguments here, all pointless and not important, so not going into details. But he says he will open a dispute thread. I’ve told him I have no interest in making a public dispute with him. So I didn’t bother and forget about it. He keeps saying that the tracking no is “proof” that the item is in Malaysia (as per our deal by 1st March 2019), yet it shows nothing other than it was last updated on 27th Feb 2019. I think he has some reading comprehension problem….




4. 4th March 2019 – I was browsing lowyat forum…KENA SHOCKED! He OPENED A DISPUTE THREAD AGAINST ME! And didn’t even tag me! 3 days ago!!
https://forum.lowyat.net/topic/4746348

And oh, I checked the tracker today and it shows the courier update is on Sunday baru reach Malaysia.


So I whatsapp him to shows my displeasure, since I haven’t opened a tered to dispute him. I gave him a chance to close the dispute against me and apologize since I have said many times I have no wish to start any dispute. He refused and not only that, post part of some whatsapp conversation to start more fighting! And all the while saying he is not looking for a fight! Can you believe this guy?


5. 4th March 2019 – So the conversation continued, since he refused to back down and I said I will open a dispute thread at him. Then he starts to threaten me. Yes people, HE THREATENS ME.





The last threat is the best….look at his own T&C…

The last threat is the best….look at his own T&C…I have not start any public spate, tried to settle with him in private, he refused to back down and proceed to threatens me by revoking my warranty.

This is a serious offence. He thinks whatever biased T&C he writes is the law. I’ve got news for you. YOU AIN'T THE LAW.

No sellers should be allowed to threat their customers!!!

Moderators please take serious action. Apis_LuaLua

The Summary of all these Summary
I would like to recap these are the main issues I have with Akisusu, rest small matters I don’t care so much, he can blah all he wants.
1. He is NOT BEING TRANSPARENT, breached his own T&C by not having stock, and NOT INFORMING THE CUSTOMER he is doing a back to back order from China. If he had told me, I would want a refund instead of buying from him and look elsewhere as I need my part urgently.
2. He breached his own T&C for failing to deliver stock within the 7 days period. Now it’s already 19 days.
3. He start a dispute thread against me (aka defaming me, as he loves to put it so much), and not even dare to tag me! He refused to back down, when I asked him to close the thread and settle privately. He keep saying not looking for fight, yet keep doing the opposite…WTF.
4. Last- THREATENING ME. THIS IS THE STRAW THAT BROKE THE CAMEL. If you think you can threaten me over voiding warranty on some RM2xx item…oh boy, you are threatening the wrong person. And the very threat he put actually he is breaching his own T&C again. Settle private tak nak, take action on his own and start a dispute against me.
I don’t know whether to laugh or cry at him.
Updated 6th March 2019

5. Received item in question after 19 or days of torture and dealing with the psycho seller. And guess what, mobo is dead on arrival. I suspect this is why seller use a lame excuse to dishonor all warranty claims even before the item arrived. So 19 days of waiting and all i got is a dead motherboard from one dishonest seller.
6. Releasing private and personal information of buyers on the forum. This is a criminal act.


Moderator, please put a dispute tag to this guy. We can’t have these kind of sellers here. He has previous dispute cases already and is a repeat offender. Please ban him from selling here.


Wheew!!!

This post has been edited by skyforcerld: Mar 6 2019, 09:29 AM

I hereby state that I side with the buyer.

Seller should have let known that

1) he did not preexisting stock in his inventory and should have informed the buyer that he is going to procure it from China

2) offer an option of waiting because of issue one(1)

3) offer a full refund when seller stated if buyer did not receive the stock by 1st march.

*bang bang bang*

I hear by cast my vote that seller has wronged the buyer and punishment be metted out by the honorable moderators.

1) this one my bad, but because i know is my bad thats why i personally approach buyer to resolve the issue since feb 22th and we already came up with a deal, just the buyer is back-firing his own deal and using it to misinform the public so he can attack me and make himself looks innocent.

2) its issued, i can paste the whole whatsapp chat for it, please read my next reply that contain the whole whatsapp chat including timelog and date stamp

3) we have both agreed for full refund way way before that.

I have already made a dispute against the buyer, please read the whatsapp chatlog that i've included in my thread, please read the tl:dr version here
https://forum.lowyat.net/index.php?act=ST&f...0#entry91994334

The buyer didn't state out that -
A full refund already offered way before and its proceeded, we have already agreed that if item didn't receive by March of 1st I will return a full refund when buyer receive the item and mail me back, but the buyer refuse to follow it.
The buyer has been harasssing me and constantly insulting me with rlly rlly bad word and doesn't look to solve the matter.

The item has already reached buyer as we talk.

P/S: The buyer did not paste the full whatsapp conversation and tries to feed misinformation through whatever he wrote up there, he only pasted the last few part that i say i will revoke his warranty and block him which he didnt show the he is the reason for it, i will upload the entire conversation and let u guys judge, whatsapp chat will prove the buyer has never try to solve any dispute or problem but just looking to create more and more problem but changing the subject or insults or being a really controlish person that is hard to communicate with.

This post has been edited by aKiSuSu: Mar 5 2019, 03:27 PM

You can paste whole freaking long whatsapp chat if you want.

More lies from Akisusu.

1. The cause of all the problems. YOU LIED.
2. Nope you didn't do anything. You just keep saying supplier problem, need to check with them for refund blah blah. I have offered a solution for 1st March instead. First time i ask refund, the moment i realized it's from China, you refused , says need to check with supplier. Please post the full whatsapp yah, i missed out that part.
3. Items reach by March 1 meh? The deal was you give refund while i wait for your item, which could be next year baru sampai for all i know. Then you change tune and says only items return to you only you refund. If your item comes next year, then no need to refund lah?

You tries to wag the dog and creates disctraction to the petty arguments instead of the core issue. says i harrass you, bad words blah. If i remember correctly, i did called you sohai and moron ONCE each. And i did say i will not call you that again later. You makes it sound like i keep saying that to you. And you failed to deliver...19 DAYS VS 7 DAYS....and you expect customers not to be Angry??? Seriously, you ok or not?

Just replied to what i have highlight. You have breached your OWN T&C.

If you have been transparent and says you have no stock and the iitem a back to back order from China, i won't buy from you and none of this would have happen.

As for who started a public dispute, everyone can see very clearly. Yes, please post the full whatsapp. And for reference:
Akisusu Dispute against me - https://forum.lowyat.net/topic/4746348 - Created on 2nd March 2019.

Yep. I hope you can count dates. 2nd is b4 5th.

For my part, i have tried to resolve by giving you an option to deliver by 1st March (which i don't have to) and even privately ask you to close dispute, which you refused, and then you proceed to threaten me with some BS T&C.

Yeah, go ahead man. Post the full whatsapp,

My mistake in all this was i shouldn't have been nice with you and try to resolve the problem. I should have raise a dispute the moment i found out you are shipping from China and refused to refund me.

This post has been edited by skyforcerld: Mar 5 2019, 02:41 PM

Take note there are no deleted msg or whatsoever to cause manipulation, I am hereby ask anyone who wants to meddle with the situation please read carefully and go through the entire chat with date log and time log. DO NOT just read what i write as I might miss out stuff, please read the chatlogs.
**I JUST REALIZED I CANNOT PASTE ALL THE IMG AS THERE IS A MAX SO I WILL LEAVE IT AS LINK**
-------------

Feb 13-15th
Feb 13 and 14th is where buyer approach and ask for item details and i provide the information required, on Feb 15th Friday buyer made the payment and released his address(which i greyed out for privacy issue) for the postage, item is stated to be delivered within 4-7 working day
https://i.imgur.com/qokaNge.jpg
https://i.imgur.com/a5AUAhS.jpg
https://i.imgur.com/XroEjLF.jpg
https://i.imgur.com/EFw08T5.jpg

-------------

Feb 17th Sunday
Buyer requested for tracking number on Sunday, as buyer made his payment on Friday, the first working day is actually Monday, i replied that on the 4th working day only it will have tracking, and also inform that tomorrow is first working day and Saturday and Sunday no work
https://i.imgur.com/4VRFqLE.jpg

----------

Feb 22th Friday
Today I was informed by my courier that the item bounce back to destination, I have no idea why this happened at first(but after that i realize is some new regulation applied after CNY), as today suppose to be the date where the buyer receive his item just like my other customer,
Tracking is shown here (the first one is the one that get bounce back and the second tracking is the remail)

37880152173 <--the one that gets bounce back, which is the first tracking
37880152160 <--the remail
<to track it go to this link https://www.tracking.my/ and paste it, for the first tracking select easipass, for the second tracking both easipass and ABX delivery will work>
Result of first tracking where the item bounced back
https://i.imgur.com/fEEijPU.jpg
I immediately approach buyer and informed the buyer about this, and also release evidence of the other shipments that was bounce back together and also the chatlog for it. In our conversation some misunderstanding happened but it was resolved, the buyer was furious i tried to calm the buyer and try to focus on the issue, and ultimately we both agreed on a deal where if the item does not have tracking updated by end of May 1st Friday, the buyer will mail me back the item without any cost and I will refund a full payment for the buyer.
https://i.imgur.com/4VRFqLE.jpg
https://i.imgur.com/Vdgwiwv.jpg
https://i.imgur.com/kB4mKPe.jpg
https://i.imgur.com/BSYmGGe.jpg
https://i.imgur.com/r0DH2aj.jpg
https://i.imgur.com/T6fYpt4.jpg
https://i.imgur.com/fz4PrIM.jpg
https://i.imgur.com/4GDLOj1.jpg
https://i.imgur.com/5zpMN9F.jpg
https://i.imgur.com/OLu3CsR.jpg
https://i.imgur.com/Ns04C9r.jpg

--------------

Feb 26th Thursday
On this day, I have handled the reshipment for the buyer, and the buyer pmed to ask for tracking and i provided and informed that the landing address is the buyer's address and mentioning approximately by tomorrow it will land, as the tracking shows that it will land on March 1st.
Result of second tracking that proves it shows landing approx by 1st March
https://i.imgur.com/0fyXIZu.jpg
The whatsapp chat
https://i.imgur.com/ksGl6eY.jpg

Feb 27th Friday - March 1st
To start off this day, I received the buyers msg on 3pm and he spammed my phone with msgs and calls and also written a reply my Lowyat thread which demand me to reply now, around that time I was collecting items from the ABX warehouse so I wasnt free and pushing them to update this buyer tracking asap, I only saw the msg on 5pm and replied immediately to the buyer. The minute I read the msg is that the buyer started to call me a lier and with rlly uncomfortable msg like "turn off your to avoid me is it??", and started calling me sohai, moron etc which you can read through whatsapp, i endured those and inform the buyer that Friday hasnt ended yet and we had a deal that if it doesn't update by Friday the full refund agreement only will take place,and inform the buyer to just follow what we agreed on, the buyer also proceed to tell me unrelated stuff like "if i cannot take heat don't do business??" which i just endure and ignored, I also explained to the buyer I cannot lie as the tracking shows on 1st of March, and tried my best to tell the buyer to wait for the update first until past March 1st as the buyer quote me a lier and etc. The buyer also KEPT DEMAND FOR APOLOGIES, we already had a deal for a full refund that if it past 1st March doesn't arrive and tracking no update, does all this trouble and ruckus even necessarily? On this day I can already sense this person is a rlly difficult one to deal with that doesn't focus on the issue instead he will personal attack and demand unnecessarily apologize instead of sorting the issue (secretly behind I was waiting for the update too as i
https://i.imgur.com/aR95Efc.jpg
https://i.imgur.com/NTPALVl.jpg
https://i.imgur.com/pZr5uZN.jpg
https://i.imgur.com/ZaGgup5.jpg
https://i.imgur.com/lR31cR3.jpg
https://i.imgur.com/TdbuzX8.jpg

--------

March 2
I woke up at afternoon 12PM and saw the msg "No updates yet, so you still want to lie?" from the buyer(the update comes the next day just FYI). After I woke up I notice the tracking hasnt updated yet, I endured the buyer's msg of starting the chat with that msg, and responded to the buyer that I am not lying(from the tracking you can tell it updated the next day on SUNDAY), the buyer is demanding for a refund before any return of item, but since the item is already on his way as per proven by the tracking 37880152160 on ABX, so I proceed to inform him that I don't rlly appreciate anymore name calling from the buyer, and that a full refund will be granted, with the condition that the buyer must not open or tamper with the item after he receive it and he must mail me back before I proceed with the full refund(I am protecting myself against FRAUD here where some people will ask for refund and didn't mail you back), the buyer just continue to bombard me and insult me like instead of focusing on dealing with the issue, bro, is that even necessarily? I endured all of it and haven't explode yet and kept telling the buyer to stay calm and in the same time letting him know the refund procedure also suggest him that we can open one at the dispute section to protect BOTH OF US to prevent any form of fraud case so I can get my item back and he can get his full refund back, the buyer ended it with he dunwan to talk to me and ask me to not talk to him etc etc, I also proceed to open a thread to be able to settle our dispute peacefully without any fraud and a guarantee from the community which located here: https://forum.lowyat.net/topic/4746348
I also guaranteed the buyer that once everything resolved i will close the topic and wipe away the thread title, as its purpose just to prevent fraud from buyer.
https://i.imgur.com/RIQs0kd.jpg
https://i.imgur.com/rLklWRs.jpg
https://i.imgur.com/OqKUmEn.jpg
https://i.imgur.com/2LMytzG.jpg
https://i.imgur.com/MsY3I6q.jpg

--------

March 3 Sunday
The tracking updated and showed the item is in the courier side already and is ready to be delivered on Monday or Tuesday, it also proven that the buyer was wrong all the time and I am cleared of his finger pointing and insults, so the item was late 1 working day but yes, I will still adhere to our deal of full refund

--------

March 4 Monday
This is the last conversation we had, I don't even wanna explain too much, read for yourself and see if the buyer looks to resolve issue or not. The buyer just look for trouble and kept quoting me that I wanna fight him and while i kept telling him no and please stop all those pointless taunt and insults and let let the courier do its job and we can proceed to settle, but no, the buyer at this very day also refuse to follow our promise anymore where he mail me back the item and i give him a refund, he just continue to attack me until I asked him what the hell does he rlly want?h does he rlly want to resolve the issue or he just want to escalate the matter with all those insults and annoying msg and make it big, i replied with warning that if he choose to "fight" as he kept quoting himself, there will be more no warranty or the refund agreement we had for the item he purchased, the item will still delivered to him, he chosen the latter, end of story.
https://i.imgur.com/jxJvcgu
https://i.imgur.com/il1gaDh
https://i.imgur.com/4eykQYf
https://i.imgur.com/aHoLUgN
https://i.imgur.com/GlPuUpb
https://i.imgur.com/bMAIqrX
https://i.imgur.com/eZEQome
https://i.imgur.com/Ss7SyqB
https://i.imgur.com/80C9y6T

This post has been edited by aKiSuSu: Mar 5 2019, 03:54 PM

Why you haven't post full whatsapp? Post buying instructions and bank in for what? Trying to distract attention again?


The Summary of all these Summary
I would like to recap these are the main issues I have with Akisusu, rest small matters I don’t care so much, he can blah all he wants.
1. He is NOT BEING TRANSPARENT, breached his own T&C by not having stock, and NOT INFORMING THE CUSTOMER he is doing a back to back order from China. If he had told me, I would want a refund instead of buying from him and look elsewhere as I need my part urgently.
2. He breached his own T&C for failing to deliver stock within the 7 days period. Now it’s already 19 days.
3. He start a dispute thread against me (aka defaming me, as he loves to put it so much), and not even dare to tag me! He refused to back down, when I asked him to close the thread and settle privately. He keep saying not looking for fight, yet keep doing the opposite…WTF.
4. Last- THREATENING ME. THIS IS THE STRAW THAT BROKE THE CAMEL. If you think you can threaten me over voiding warranty on some RM2xx item…oh boy, you are threatening the wrong person. And the very threat he put actually he is breaching his own T&C again. Settle private tak nak, take action on his own and start a dispute against me.
I don’t know whether to laugh or cry at him. doh.gif

1. Yes, means Friday 1st March you have no evidence that it is in Malaysia.
2. The deal is for you to refund while i wait for your item indefinitely and return it if it arrives.




This post has been edited by skyforcerld: Mar 5 2019, 03:07 PM

Its edited, i cannot post everything as [IMG] as there is a max thats why i have to remove and re-edit the post, all images is up now, for 1 AND 2, I already came to u and informed u since 22th Feb, and u also replied and agreed as the FULLWHATSAPP SS I UPLOADED CONTAINS, may I know why are u changing ur mind and suddenly using that against me? We already agreed upon a deal which you ARE THE ONE THAT SUGGESTED IT, and now you backfire on yourself? lets see here
https://i.imgur.com/Vdgwiwv.jpg
https://i.imgur.com/kB4mKPe.jpg
I not being transparent? you are well informed feb 22th and we even came up with this deal
https://i.imgur.com/5zpMN9F.jpg
why are you making story?

I also explaied that your 3 IS TO PROTECT BOTH OF US, not to defame you and I already stated that I will delete all content including the thread title once settled and close the topic IN THE WHATSAPP CHATLOG. which is here https://i.imgur.com/jxJvcgu and https://i.imgur.com/aHoLUgN

For 4, pasting u and reminding u of our T&C and my signature writing is threatening u? What the hell? You have never focused to resolve any issue. There is no threatening happened as I kept reassuring u as in our CHATLOG, It is a form of protection against your request of GIVING U BACK MONEY before I RECEIVE MY ITEM back, and I even let you choose what the hell do you really want as you have never focus to resolve the issue. I don't even wanna mention how u threat me like some monkey and just shooting me sohai, moron, and many more that I don't rlly appreciate, be civil abit.

TL;DR The whole chatlog with timestamp and datestamp is already uploaded, you don't have to say anything no more.

And for
this 2
<1. Yes, means Friday 1st March you have no evidence that it is in Malaysia.
2. The deal is for you to refund while i wait for your item indefinitely and return it if it arrives.>
bro, like srsly
https://i.imgur.com/RIQs0kd.jpg
https://i.imgur.com/rLklWRs.jpg
I adhere to the deal, u didnt, full story please go through the whole whatsapp for ppl reading.

This post has been edited by aKiSuSu: Mar 5 2019, 03:35 PM

Not gonna respond to anymore of your nonsense. Let the mod take action.

Action against you, buddy. For making things up and causing trouble and being a very toxic person all out this 2 weeks period despite i have been enduring and stayed nicely and kept calm and also avoid fighting and most important FOCUSING ON solving your the issue while you kept changing the subject to other unrelated stuff(the chatlog shows all already, every 1 of them), until at the end i cannot tahan anymore, if you going to come up with a deal and we both agree on it i dont see why u have to kept stirring things up when i m following and adhering to the deal. wtf is wrong with u, to answer youre previous reply, u even create stories up that u REQUEST FOR REFUND AND I REFUSED?? what the hell?? the chatlog is up there bro, may i know where? since when u asked? since when i refuse? ??? bruh, misleading ppl?

I have never seen such a unreasonable person like you and story making person like you.
All the evidence of our conversation is already up, and the item also already.

37880152160
ABX

Because I made a thread against you with the intention to protect both of us as u demanded refund before mailing back item, (link to thread https://forum.lowyat.net/index.php?showtopic=4746348&hl=) so YOU will receive your REFUND and I CAN RECEIVE my item, you didn't adhere to your own promise, you made this threat to just to "win", you making it like ur the innocent one and backfiring on yourself and your own statements as shown as in the chatlog, you made this thread too without a valid reason of any form of dispute, I have never scammed you and everything went accordingly, you also received your item, let's see how it goes. (i dont even want to paste the ss link to show u insulted me sohai, moron, kecut bola or w/e, plz be civil)

This post has been edited by aKiSuSu: Mar 5 2019, 03:55 PM

Somehow, i vote for akisusu.

The seller was wrong for failing to inform the buyer in advance about stock availability, but he / she (not sure) had been trying to resolve the issue by offering refund, and talking in a more polite and professional way to handle the issue.

The seller has also informed the buyer prior to opening any dispute thread. And i do agree that opening a new thread in a dispute corner is not necessary meant for defamation but more as a protection for the seller to seek for comment and solution since he knows he cant resolve the issue with the buyer personally.

I have never dealt with anyone of u. It is just my pov without favoring to any party.

Peace.

This post has been edited by irise.ufall: Mar 5 2019, 03:57 PM

after reading both thread... i was thinking, buyer is correct this time. even it was solve privately it seems seller trying to provoke by opening dispute case... protection? now become even complex.

buyer asked for a refund before he mail back the item, and i request for mail back the item (without opening it/tampering with it) before refund.

making a dispute thread is the only way i can think of to make it fair so people knows and to prevent any fraud as later i refunded but buyer doesnt mail me back item.
and i also informed buyer that once things resolved i will clean the whole content and the thread title, wiping them off and close the thread. and by reading the buyer replies on the thread i opened u can tell he is quoting i wanan cari pasal despite my chatlog shows otherwise and he will give me a "good fight", and then few days later here pop this thread that he opened for me.

the link to the original dispute thread -
https://forum.lowyat.net/index.php?showtopic=4746348&hl=

In our conversation if u read the whatsapp log, i also told the buyer when he found out i opened a dispute thread, that I am willing and I ended up did wipe off the thread and cleaned its content to resolve it peacefully, just that the buyer was demanding that I write an apology on the thread itself and close it after that with rlly rude manner and i told the buyer u cannot force an apology like that from a person. And alot of taunting and just uncomfortable msg after that. You can read it here.(and i also recommend to read the chatlog instead of what i write incase i miss out)
https://i.imgur.com/jxJvcgu
https://i.imgur.com/il1gaDh
https://i.imgur.com/4eykQYf <--i closed it in this onward
https://i.imgur.com/aHoLUgN
https://i.imgur.com/GlPuUpb
https://i.imgur.com/bMAIqrX

And you can also check my original dispute thread that i have this "update" that i closed it
"update:I am closing the thread as i m not looking to fight as the buyer quote i am, just looking to present evidence and to protect both parties, I will also wipe the thread title, i m not looking to "defame" the buyer but to protect myself from insults and constant spams and all the stuff the buyer were saying."

but it was reopened later with new title that includes "rude person on title name"(cause i ve had it) because of new issue arrise where the buyer claim he is going to "fight me" instead of resolving the promised refund procedure and so on.

This post has been edited by aKiSuSu: Mar 5 2019, 04:29 PM

Thanks for reading the whatsapp chatlog fully, instead of what the buyer says, i appreciate it

i see... ok.. but, why you open thread before the he return back the item? lets say nego, 50% money return first if he return the item. and fully refund if the item not being tempered or damage. what he said? no?

skyforcerld any negotiation? you will return the item to seller when he ask for it..?

If you read the whatsapp chat u can tell i m resolving and open for nego-ing and focus on issue, while the buyer just...off topic (taunts msg, and not looking to resolve) shud get it by reading it.

There is not "if" or "will" already, the buyer already decided on his standing after I asked him the final time what does he try to achieve and give him the consequences. Chatlogs here.
https://i.imgur.com/eZEQome
https://i.imgur.com/Ss7SyqB
https://i.imgur.com/80C9y6T
(please read the full version up there on post number 5 if need more info)

And is also the reason he stirring up a complaints here towards me, I am defending myself now with the the evidence provided with both tracking numbers and full whatsapp chatlog

And I also hope a @Mod which i duno who to tag can come and read the chatlog with datestamp and timestamp and the tracking code with date stamp and time stamp to clear my accusation now, as the buyer is claiming me as "Dishonest" seller, despite the evidence shows otherwise. (he claimed i didnt inform him this and that but i informed him on feb 22th on the delivery date and all info also give him, check post 5 whatsapp chat full logs, he also keep claiming that my tracking is fake cause of the slow update but when it updated he only realize i wasnt lying, ABX updated on a SUNDAYa and the EASIPASS already update on 27th feb that says march 1st landing approx, i dun get why he kept claiming i m lying when tracker shows)

The main reason for this thread existence is if u read the whatsapp is that the buyer is angered by me opened a dispute thread to resolve the issue and uploading the whatsapp chat to the dispute thread. I will take responsiblity admit to that is my fault even i already informed the buyer of it, but if a buyer is genuine he shouldn't be angered by it right? I had to protect against fraud due to the request of the buyer that I refund first before I get the item back.

I also admit that I am not comfortable with buyer's demand of me writing an apology letter on my dispute thread, and I told the buyer about this unreasonable demand that he can't force people to do it, after that the rest can be read in the whatsapp chat on post number 5 where i will just quote and spoiler it here
https://imgur.com/aHoLUgN


and to @skyforcerld (how do i tag someone??) You are really a toxic person, I m allowed to revoke your warranty if u treat me like a total dipshit all this time with all the insults, name calling, monkey word, sohai word, moron word, kecot bola w/e and more, u can go ahead and call ur fren like tat but i m not ur fren and please respect me as a person, i dun need to stand any of these from u especially in this case the delay of the 2nd remail of just 1 WORKING DAY was caused by the courier and i still adhere to the deal while u just kept calling me a lier and of course, all the belittling on the chatlog, just because u r a customer or buyer doesnt grant u the rights to treat seller like dipshit, u also dont have the right to demand any apologies, if i wanna apology to you i would have done so just like before when the first parcel had some issue, when you fail to control me for a public apology from me u proceed to control how others see me, I know about this cause u already told me U will start a fight, this misinformation from you is unfair to me as i m a seller, I will stay above it and hope and trust that other people will eventually see the truth, everything in whatsapp chatlogs that I ve uploaded.

i have my T&C out, when i put it up and u can see it means if u don't follow it i have the rights for it, this is why i paste the T&C to you at the start of the conversation and have my forum signature clearly written all the stuff. Cause as a seller u will get alot of different type of incident, and the dispute thread i put up is also my way to protect myself against fraud buyer of claiming refund and didnt remail back item.

This post has been edited by aKiSuSu: Mar 5 2019, 05:35 PM

that is a real link and the item he ordered is exactly in it.
If you need more of my other customer tracking and feedback i would gladly provide.

By that time please retract your current thoughts.
And I bet you didn't even read the entire whatsapp chatlog or knows whats going on from your reply and assume that current situation is a seller is not mailing the item to buyer.



This post has been edited by aKiSuSu: Mar 5 2019, 05:38 PM

Hi,

He refused for a refund when i found out initially it's from China, gave me excuse that he need to get supplier approval blah blah...I buy from him, not his supplier, so i got fed up and then made a deal with him for 1st march, which is he refund to me if item not reached by 1st March and i will return the item to him when or if it ever arrives.

The issue is not the refund now. I don't care about refund now.

My dispute with him is the 4 main criterias highlighted in my summary and the key factor he starts a dispute and threatens me.

Thanks for your comments.

No, that was not the issue. I never said it was fake courier.

Hi,

May I ask which part that I refused for a refund? I even say I will submit the refund for you to process after talking with you and you doesn't like ok with the item arriving it late
https://i.imgur.com/5zpMN9F.jpg

And then we agreed on this that if it doesnt arrive by March 1st I will grant you the refund
https://i.imgur.com/5zpMN9F.jpg
https://i.imgur.com/OLu3CsR.jpg

And also the evidence says that you mentioned REGRET you didn't ask for a refund before, that contradicts you saying you ASKED for a refund before

and thank you for high-lighting the keyfactor

Dude, you clearly lost the trust and goodwill from the buyer when you lied, and then lied again, and then lied again.

It doesn't matter then that you later offered him a refund (after he asked for it), putting conditions on him. You expect him to trust you now, after all the shit you put him through in the first place?

If I was the buyer I'd probably not go out and buy the item from another vendor because who knows with this kind of seller later when the item arrive he's not gonna accept the return and give me the refund.

I've been in the position when I need a replacement part urgently then have some seller tell me got stock then suddenly no stock and I have to wait and get stuck with a PC I can't use for a week or more, this has driven me to use online shops like Lazada/Shopee etc where I can cancel, even though I prefer to directly buy from people through the forums.

Feel like there's a lot of nonsense that went on in between about people being rude etc which doesn't really matter to me.

So in the end while I can understand the stress and annoyance from the seller's side, feels like the buyer's dissatisfaction is completely justified. Don't sell what you cant deliver.