1) this one my bad, but because i know is my bad thats why i personally approach buyer to resolve the issue since feb 22th and we already came up with a deal, just the buyer is back-firing his own deal and using it to misinform the public so he can attack me and make himself looks innocent.

2) its issued, i can paste the whole whatsapp chat for it, please read my next reply that contain the whole whatsapp chat including timelog and date stamp

3) we have both agreed for full refund way way before that.

I have already made a dispute against the buyer, please read the whatsapp chatlog that i've included in my thread, please read the tl:dr version here
https://forum.lowyat.net/index.php?act=ST&f...0#entry91994334

The buyer didn't state out that -
A full refund already offered way before and its proceeded, we have already agreed that if item didn't receive by March of 1st I will return a full refund when buyer receive the item and mail me back, but the buyer refuse to follow it.
The buyer has been harasssing me and constantly insulting me with rlly rlly bad word and doesn't look to solve the matter.

The item has already reached buyer as we talk.

P/S: The buyer did not paste the full whatsapp conversation and tries to feed misinformation through whatever he wrote up there, he only pasted the last few part that i say i will revoke his warranty and block him which he didnt show the he is the reason for it, i will upload the entire conversation and let u guys judge, whatsapp chat will prove the buyer has never try to solve any dispute or problem but just looking to create more and more problem but changing the subject or insults or being a really controlish person that is hard to communicate with.

This post has been edited by aKiSuSu: Mar 5 2019, 03:27 PM

Take note there are no deleted msg or whatsoever to cause manipulation, I am hereby ask anyone who wants to meddle with the situation please read carefully and go through the entire chat with date log and time log. DO NOT just read what i write as I might miss out stuff, please read the chatlogs.
**I JUST REALIZED I CANNOT PASTE ALL THE IMG AS THERE IS A MAX SO I WILL LEAVE IT AS LINK**
-------------

Feb 13-15th
Feb 13 and 14th is where buyer approach and ask for item details and i provide the information required, on Feb 15th Friday buyer made the payment and released his address(which i greyed out for privacy issue) for the postage, item is stated to be delivered within 4-7 working day
https://i.imgur.com/qokaNge.jpg
https://i.imgur.com/a5AUAhS.jpg
https://i.imgur.com/XroEjLF.jpg
https://i.imgur.com/EFw08T5.jpg

-------------

Feb 17th Sunday
Buyer requested for tracking number on Sunday, as buyer made his payment on Friday, the first working day is actually Monday, i replied that on the 4th working day only it will have tracking, and also inform that tomorrow is first working day and Saturday and Sunday no work
https://i.imgur.com/4VRFqLE.jpg

----------

Feb 22th Friday
Today I was informed by my courier that the item bounce back to destination, I have no idea why this happened at first(but after that i realize is some new regulation applied after CNY), as today suppose to be the date where the buyer receive his item just like my other customer,
Tracking is shown here (the first one is the one that get bounce back and the second tracking is the remail)

37880152173 <--the one that gets bounce back, which is the first tracking
37880152160 <--the remail
<to track it go to this link https://www.tracking.my/ and paste it, for the first tracking select easipass, for the second tracking both easipass and ABX delivery will work>
Result of first tracking where the item bounced back
https://i.imgur.com/fEEijPU.jpg
I immediately approach buyer and informed the buyer about this, and also release evidence of the other shipments that was bounce back together and also the chatlog for it. In our conversation some misunderstanding happened but it was resolved, the buyer was furious i tried to calm the buyer and try to focus on the issue, and ultimately we both agreed on a deal where if the item does not have tracking updated by end of May 1st Friday, the buyer will mail me back the item without any cost and I will refund a full payment for the buyer.
https://i.imgur.com/4VRFqLE.jpg
https://i.imgur.com/Vdgwiwv.jpg
https://i.imgur.com/kB4mKPe.jpg
https://i.imgur.com/BSYmGGe.jpg
https://i.imgur.com/r0DH2aj.jpg
https://i.imgur.com/T6fYpt4.jpg
https://i.imgur.com/fz4PrIM.jpg
https://i.imgur.com/4GDLOj1.jpg
https://i.imgur.com/5zpMN9F.jpg
https://i.imgur.com/OLu3CsR.jpg
https://i.imgur.com/Ns04C9r.jpg

--------------

Feb 26th Thursday
On this day, I have handled the reshipment for the buyer, and the buyer pmed to ask for tracking and i provided and informed that the landing address is the buyer's address and mentioning approximately by tomorrow it will land, as the tracking shows that it will land on March 1st.
Result of second tracking that proves it shows landing approx by 1st March
https://i.imgur.com/0fyXIZu.jpg
The whatsapp chat
https://i.imgur.com/ksGl6eY.jpg

Feb 27th Friday - March 1st
To start off this day, I received the buyers msg on 3pm and he spammed my phone with msgs and calls and also written a reply my Lowyat thread which demand me to reply now, around that time I was collecting items from the ABX warehouse so I wasnt free and pushing them to update this buyer tracking asap, I only saw the msg on 5pm and replied immediately to the buyer. The minute I read the msg is that the buyer started to call me a lier and with rlly uncomfortable msg like "turn off your to avoid me is it??", and started calling me sohai, moron etc which you can read through whatsapp, i endured those and inform the buyer that Friday hasnt ended yet and we had a deal that if it doesn't update by Friday the full refund agreement only will take place,and inform the buyer to just follow what we agreed on, the buyer also proceed to tell me unrelated stuff like "if i cannot take heat don't do business??" which i just endure and ignored, I also explained to the buyer I cannot lie as the tracking shows on 1st of March, and tried my best to tell the buyer to wait for the update first until past March 1st as the buyer quote me a lier and etc. The buyer also KEPT DEMAND FOR APOLOGIES, we already had a deal for a full refund that if it past 1st March doesn't arrive and tracking no update, does all this trouble and ruckus even necessarily? On this day I can already sense this person is a rlly difficult one to deal with that doesn't focus on the issue instead he will personal attack and demand unnecessarily apologize instead of sorting the issue (secretly behind I was waiting for the update too as i
https://i.imgur.com/aR95Efc.jpg
https://i.imgur.com/NTPALVl.jpg
https://i.imgur.com/pZr5uZN.jpg
https://i.imgur.com/ZaGgup5.jpg
https://i.imgur.com/lR31cR3.jpg
https://i.imgur.com/TdbuzX8.jpg

--------

March 2
I woke up at afternoon 12PM and saw the msg "No updates yet, so you still want to lie?" from the buyer(the update comes the next day just FYI). After I woke up I notice the tracking hasnt updated yet, I endured the buyer's msg of starting the chat with that msg, and responded to the buyer that I am not lying(from the tracking you can tell it updated the next day on SUNDAY), the buyer is demanding for a refund before any return of item, but since the item is already on his way as per proven by the tracking 37880152160 on ABX, so I proceed to inform him that I don't rlly appreciate anymore name calling from the buyer, and that a full refund will be granted, with the condition that the buyer must not open or tamper with the item after he receive it and he must mail me back before I proceed with the full refund(I am protecting myself against FRAUD here where some people will ask for refund and didn't mail you back), the buyer just continue to bombard me and insult me like instead of focusing on dealing with the issue, bro, is that even necessarily? I endured all of it and haven't explode yet and kept telling the buyer to stay calm and in the same time letting him know the refund procedure also suggest him that we can open one at the dispute section to protect BOTH OF US to prevent any form of fraud case so I can get my item back and he can get his full refund back, the buyer ended it with he dunwan to talk to me and ask me to not talk to him etc etc, I also proceed to open a thread to be able to settle our dispute peacefully without any fraud and a guarantee from the community which located here: https://forum.lowyat.net/topic/4746348
I also guaranteed the buyer that once everything resolved i will close the topic and wipe away the thread title, as its purpose just to prevent fraud from buyer.
https://i.imgur.com/RIQs0kd.jpg
https://i.imgur.com/rLklWRs.jpg
https://i.imgur.com/OqKUmEn.jpg
https://i.imgur.com/2LMytzG.jpg
https://i.imgur.com/MsY3I6q.jpg

--------

March 3 Sunday
The tracking updated and showed the item is in the courier side already and is ready to be delivered on Monday or Tuesday, it also proven that the buyer was wrong all the time and I am cleared of his finger pointing and insults, so the item was late 1 working day but yes, I will still adhere to our deal of full refund

--------

March 4 Monday
This is the last conversation we had, I don't even wanna explain too much, read for yourself and see if the buyer looks to resolve issue or not. The buyer just look for trouble and kept quoting me that I wanna fight him and while i kept telling him no and please stop all those pointless taunt and insults and let let the courier do its job and we can proceed to settle, but no, the buyer at this very day also refuse to follow our promise anymore where he mail me back the item and i give him a refund, he just continue to attack me until I asked him what the hell does he rlly want?h does he rlly want to resolve the issue or he just want to escalate the matter with all those insults and annoying msg and make it big, i replied with warning that if he choose to "fight" as he kept quoting himself, there will be more no warranty or the refund agreement we had for the item he purchased, the item will still delivered to him, he chosen the latter, end of story.
https://i.imgur.com/jxJvcgu
https://i.imgur.com/il1gaDh
https://i.imgur.com/4eykQYf
https://i.imgur.com/aHoLUgN
https://i.imgur.com/GlPuUpb
https://i.imgur.com/bMAIqrX
https://i.imgur.com/eZEQome
https://i.imgur.com/Ss7SyqB
https://i.imgur.com/80C9y6T

This post has been edited by aKiSuSu: Mar 5 2019, 03:54 PM

Its edited, i cannot post everything as [IMG] as there is a max thats why i have to remove and re-edit the post, all images is up now, for 1 AND 2, I already came to u and informed u since 22th Feb, and u also replied and agreed as the FULLWHATSAPP SS I UPLOADED CONTAINS, may I know why are u changing ur mind and suddenly using that against me? We already agreed upon a deal which you ARE THE ONE THAT SUGGESTED IT, and now you backfire on yourself? lets see here
https://i.imgur.com/Vdgwiwv.jpg
https://i.imgur.com/kB4mKPe.jpg
I not being transparent? you are well informed feb 22th and we even came up with this deal
https://i.imgur.com/5zpMN9F.jpg
why are you making story?

I also explaied that your 3 IS TO PROTECT BOTH OF US, not to defame you and I already stated that I will delete all content including the thread title once settled and close the topic IN THE WHATSAPP CHATLOG. which is here https://i.imgur.com/jxJvcgu and https://i.imgur.com/aHoLUgN

For 4, pasting u and reminding u of our T&C and my signature writing is threatening u? What the hell? You have never focused to resolve any issue. There is no threatening happened as I kept reassuring u as in our CHATLOG, It is a form of protection against your request of GIVING U BACK MONEY before I RECEIVE MY ITEM back, and I even let you choose what the hell do you really want as you have never focus to resolve the issue. I don't even wanna mention how u threat me like some monkey and just shooting me sohai, moron, and many more that I don't rlly appreciate, be civil abit.

TL;DR The whole chatlog with timestamp and datestamp is already uploaded, you don't have to say anything no more.

And for
this 2
<1. Yes, means Friday 1st March you have no evidence that it is in Malaysia.
2. The deal is for you to refund while i wait for your item indefinitely and return it if it arrives.>
bro, like srsly
https://i.imgur.com/RIQs0kd.jpg
https://i.imgur.com/rLklWRs.jpg
I adhere to the deal, u didnt, full story please go through the whole whatsapp for ppl reading.

This post has been edited by aKiSuSu: Mar 5 2019, 03:35 PM

Action against you, buddy. For making things up and causing trouble and being a very toxic person all out this 2 weeks period despite i have been enduring and stayed nicely and kept calm and also avoid fighting and most important FOCUSING ON solving your the issue while you kept changing the subject to other unrelated stuff(the chatlog shows all already, every 1 of them), until at the end i cannot tahan anymore, if you going to come up with a deal and we both agree on it i dont see why u have to kept stirring things up when i m following and adhering to the deal. wtf is wrong with u, to answer youre previous reply, u even create stories up that u REQUEST FOR REFUND AND I REFUSED?? what the hell?? the chatlog is up there bro, may i know where? since when u asked? since when i refuse? ??? bruh, misleading ppl?

I have never seen such a unreasonable person like you and story making person like you.
All the evidence of our conversation is already up, and the item also already.

37880152160
ABX

Because I made a thread against you with the intention to protect both of us as u demanded refund before mailing back item, (link to thread https://forum.lowyat.net/index.php?showtopic=4746348&hl=) so YOU will receive your REFUND and I CAN RECEIVE my item, you didn't adhere to your own promise, you made this threat to just to "win", you making it like ur the innocent one and backfiring on yourself and your own statements as shown as in the chatlog, you made this thread too without a valid reason of any form of dispute, I have never scammed you and everything went accordingly, you also received your item, let's see how it goes. (i dont even want to paste the ss link to show u insulted me sohai, moron, kecut bola or w/e, plz be civil)

This post has been edited by aKiSuSu: Mar 5 2019, 03:55 PM

buyer asked for a refund before he mail back the item, and i request for mail back the item (without opening it/tampering with it) before refund.

making a dispute thread is the only way i can think of to make it fair so people knows and to prevent any fraud as later i refunded but buyer doesnt mail me back item.
and i also informed buyer that once things resolved i will clean the whole content and the thread title, wiping them off and close the thread. and by reading the buyer replies on the thread i opened u can tell he is quoting i wanan cari pasal despite my chatlog shows otherwise and he will give me a "good fight", and then few days later here pop this thread that he opened for me.

the link to the original dispute thread -
https://forum.lowyat.net/index.php?showtopic=4746348&hl=

In our conversation if u read the whatsapp log, i also told the buyer when he found out i opened a dispute thread, that I am willing and I ended up did wipe off the thread and cleaned its content to resolve it peacefully, just that the buyer was demanding that I write an apology on the thread itself and close it after that with rlly rude manner and i told the buyer u cannot force an apology like that from a person. And alot of taunting and just uncomfortable msg after that. You can read it here.(and i also recommend to read the chatlog instead of what i write incase i miss out)
https://i.imgur.com/jxJvcgu
https://i.imgur.com/il1gaDh
https://i.imgur.com/4eykQYf <--i closed it in this onward
https://i.imgur.com/aHoLUgN
https://i.imgur.com/GlPuUpb
https://i.imgur.com/bMAIqrX

And you can also check my original dispute thread that i have this "update" that i closed it
"update:I am closing the thread as i m not looking to fight as the buyer quote i am, just looking to present evidence and to protect both parties, I will also wipe the thread title, i m not looking to "defame" the buyer but to protect myself from insults and constant spams and all the stuff the buyer were saying."

but it was reopened later with new title that includes "rude person on title name"(cause i ve had it) because of new issue arrise where the buyer claim he is going to "fight me" instead of resolving the promised refund procedure and so on.

This post has been edited by aKiSuSu: Mar 5 2019, 04:29 PM

Thanks for reading the whatsapp chatlog fully, instead of what the buyer says, i appreciate it

If you read the whatsapp chat u can tell i m resolving and open for nego-ing and focus on issue, while the buyer just...off topic (taunts msg, and not looking to resolve) shud get it by reading it.

There is not "if" or "will" already, the buyer already decided on his standing after I asked him the final time what does he try to achieve and give him the consequences. Chatlogs here.
https://i.imgur.com/eZEQome
https://i.imgur.com/Ss7SyqB
https://i.imgur.com/80C9y6T
(please read the full version up there on post number 5 if need more info)

And is also the reason he stirring up a complaints here towards me, I am defending myself now with the the evidence provided with both tracking numbers and full whatsapp chatlog

And I also hope a @Mod which i duno who to tag can come and read the chatlog with datestamp and timestamp and the tracking code with date stamp and time stamp to clear my accusation now, as the buyer is claiming me as "Dishonest" seller, despite the evidence shows otherwise. (he claimed i didnt inform him this and that but i informed him on feb 22th on the delivery date and all info also give him, check post 5 whatsapp chat full logs, he also keep claiming that my tracking is fake cause of the slow update but when it updated he only realize i wasnt lying, ABX updated on a SUNDAYa and the EASIPASS already update on 27th feb that says march 1st landing approx, i dun get why he kept claiming i m lying when tracker shows)

The main reason for this thread existence is if u read the whatsapp is that the buyer is angered by me opened a dispute thread to resolve the issue and uploading the whatsapp chat to the dispute thread. I will take responsiblity admit to that is my fault even i already informed the buyer of it, but if a buyer is genuine he shouldn't be angered by it right? I had to protect against fraud due to the request of the buyer that I refund first before I get the item back.

I also admit that I am not comfortable with buyer's demand of me writing an apology letter on my dispute thread, and I told the buyer about this unreasonable demand that he can't force people to do it, after that the rest can be read in the whatsapp chat on post number 5 where i will just quote and spoiler it here
https://imgur.com/aHoLUgN


and to @skyforcerld (how do i tag someone??) You are really a toxic person, I m allowed to revoke your warranty if u treat me like a total dipshit all this time with all the insults, name calling, monkey word, sohai word, moron word, kecot bola w/e and more, u can go ahead and call ur fren like tat but i m not ur fren and please respect me as a person, i dun need to stand any of these from u especially in this case the delay of the 2nd remail of just 1 WORKING DAY was caused by the courier and i still adhere to the deal while u just kept calling me a lier and of course, all the belittling on the chatlog, just because u r a customer or buyer doesnt grant u the rights to treat seller like dipshit, u also dont have the right to demand any apologies, if i wanna apology to you i would have done so just like before when the first parcel had some issue, when you fail to control me for a public apology from me u proceed to control how others see me, I know about this cause u already told me U will start a fight, this misinformation from you is unfair to me as i m a seller, I will stay above it and hope and trust that other people will eventually see the truth, everything in whatsapp chatlogs that I ve uploaded.

i have my T&C out, when i put it up and u can see it means if u don't follow it i have the rights for it, this is why i paste the T&C to you at the start of the conversation and have my forum signature clearly written all the stuff. Cause as a seller u will get alot of different type of incident, and the dispute thread i put up is also my way to protect myself against fraud buyer of claiming refund and didnt remail back item.

This post has been edited by aKiSuSu: Mar 5 2019, 05:35 PM

that is a real link and the item he ordered is exactly in it.
If you need more of my other customer tracking and feedback i would gladly provide.

By that time please retract your current thoughts.
And I bet you didn't even read the entire whatsapp chatlog or knows whats going on from your reply and assume that current situation is a seller is not mailing the item to buyer.



This post has been edited by aKiSuSu: Mar 5 2019, 05:38 PM

Hi,

May I ask which part that I refused for a refund? I even say I will submit the refund for you to process after talking with you and you doesn't like ok with the item arriving it late
https://i.imgur.com/5zpMN9F.jpg

And then we agreed on this that if it doesnt arrive by March 1st I will grant you the refund
https://i.imgur.com/5zpMN9F.jpg
https://i.imgur.com/OLu3CsR.jpg

And also the evidence says that you mentioned REGRET you didn't ask for a refund before, that contradicts you saying you ASKED for a refund before

and thank you for high-lighting the keyfactor

I need to let you know that the issue isnt on the item anymore.
As the buyer will get the item he ordered.

The issue right now is that he buyer opened this thread because he thinks I want to fight him due to me opening a thread way before him.
And because of the buyer's attitude and writing it boiled down to this right now.
If you can take your time to read the whatsapp chatlog and digest the tracking code too it will be better to understand the situation before writing any assumption, it was on post 5. Thanks.

Sorry but did u check the first tracking, the item will be late because of it gets rebounded to origin, and because of that I immediately contact buyer regarding that it gets rebounded and won't be able to arrive in the 4-7 working days that was listed on the T&C.

This is why I approach the buyer and apologized to him to let him know about the item gets rebounded and give him the tracking for it and everything and told him everything even including evidence of other ppl's item and chatlogs, and to sort things out whether the buyer is ok to receive it late or some other solution, (please read the chatlog) and then we agreed on March 1st if doesn't arrive the item will mail back to e by him and I will give him a full refund.

This is why I offered u a full refund by March 2nd, despite I know the item has alread arrived on Friday but it havent got checked into the system.
Now you check back you can see it got updated on a NONE WORKING DAY which is SUNDAY which also means it arriived on FRIDAY right?

I will admit to this, this is the only thing I will admit that I am at wrong, because of the item short-coming stock, I had to back order from China and get it delivered within 4-7 working days, but then it gets rebounded as u can see from this tracking 37880152173 on tracking.my, but I will defend myself if it arrives within the time limit it doesn't matter if i backtrack the item or not. Which unfortunately it doesn't arrive within time limit (it arrived now tho).

But it still doesn't grant the buyer permission to dismiss or belittle me because of it, I have been adhering to the deal after that until the buyer finds I opened a thread against him that I wanted to make sure I can get back my item before any refund.

Sorry I am calling bullshit, I did removed the thread for you and cleaned the title and content and agree to resolve privately but you are demanding an open apology on the thread itself from me. Please check back what you said. If you would just receive the item and mail back to me, and I proceed to clean up the thread and title off the dispute area, everything will be fine, but unfortunately it turned out this way.
https://i.imgur.com/jxJvcgu
https://i.imgur.com/il1gaDh
https://i.imgur.com/4eykQYf
https://i.imgur.com/aHoLUgN
https://i.imgur.com/GlPuUpb
https://i.imgur.com/bMAIqrX
https://i.imgur.com/eZEQome
https://i.imgur.com/Ss7SyqB
https://i.imgur.com/80C9y6T

And the reason your warranty gets revoked i have already clairified and checked with u before hand, i asked did u want to settle and resolve peacefully, u just keep saying i m threatening u for no reason instead, and told me about the report ur writing and etc.

This post has been edited by aKiSuSu: Mar 5 2019, 06:08 PM

Man, your words are soothing, if the buyer writes like u i dont think we have an issue, it wasn't an issue to begin with as the item is genuine and everything is real.

Trust me, i always look to resolve issue and make big matter small, I have been trying if you read the whatsapp chatlog, I approached the buyer for every issue and we also made a deal out of it,
but for some reason the buyer I dont know, keep spouting bad words and not looking to focus to settle the matter, if u just read what he write in our whatsapp chatlog...like srsly..even a patience person also will burst, is it even necesarrily to talk aggressively to the seller in taunting way and just none stop insult? i will block ppl immediately like this but i cant when all that happens cause he is still a customer position at that time and until i m sure there are no more relationship between me and him i cant just cut off with it.

And by the way the reason for me opening a thread is exactly to resolve that idea of 50/50 that was mentioned, you see, if I don't want to refund why would I open a thread for myself claiming that I will refund when i receive the item back?(digging my own hole?), its actually to assure that the buyer can safely send the item back without opening it so i can proceed with refund. And the buyer thinks i looking to defame him or fight with him (despite i already informed that it will be cleaned up deleted everything and thread title remove and closed afterwards), i closed the thread twice before and now opened for 3rd time now, take note also the original thread title was to resolve issue and doesnt include the "rude" word on it, i edit and changed it cause buyer also made 1 for me.

Trust me I tried to resolve peacefully with buyer as many time as possible but he refused, u can see just the entire chatlog on post number 5.

This post has been edited by aKiSuSu: Mar 5 2019, 06:29 PM

bro, srsly, how many times must i explain that the thread isnt to argue or waste time with customer but to assure the refund transition is smooth and can prevent any form of fraud?

I am getting really tired of argument now actually, I didn't do anything wrong at all, the whatsapp chatlog is already up I don't see any reason to even explain any further.
You will receive the item probably by today or tmr too. I don't need to continue to prove myself anything, if people can see the truth they will see it, its all uploaded.
This is not even a big ISSSUEEEE to begin with.

Its becoming pointless and pointless now, I will say it again I am not looking for fight as I quote myself as many times over Whatsapp despite you kept assuming I want to make problem
https://i.imgur.com/jxJvcgu
https://i.imgur.com/il1gaDh
https://i.imgur.com/4eykQYf
https://i.imgur.com/aHoLUgN

You insist on saying I am wrong then so be it, I have wasted few hours on this thread already.
You wanna focus everyone attention and make me into a bad person so be it.
I am so uncomfortable with your insults and other stuff and does not appreciate it at all TBH,

I am just going to be the bigger man and apologize to you for everything.
I will close the thread I opened and wipe off the thread title and the content as you wished, this is getting pointless already.
Your dispute thread has nth to dispute as I have not receive your money and fail to deliver the item.
Good luck moving on your life.

^ the best example of why i cannot stand this person, now u guys know.

You do what u want to do, I always have the report button.

Because of thread starter went to my selling thread and started to defame me that I cannot deliver on the time as I promised
https://forum.lowyat.net/topic/3927613/+280

I am going to release this image of a list I extract from my PC that only contain Forum Lowyat POSTAGE customer.


MMC GAMUDA is the buyer, and he is in the first picture, blue color one that the name didn't get wiped off partially.

All the customer name is written in the 2nd line in the image (I am willing to release their phone and LYN user ID if anyone ever need but require their consent), the tracking is the 3rd line, and the last line is the DATE of item the customer order.
All the tracking code can be tracked using ABX delivery
http://www.abxexpress.com.my/tracking.html

As you can see here, unfortunately in February, you can notice 3 customer in blue, that has a secondary tracking code, those are the customer including thread starter here that got a hit on their parcel receive time because of the start of CNY, which you can see from the last forum lowyat buyer is on January of 20, that is when I stopped and took a CNY break. Other than that 3 which hit on Feb 15-17, every delivery is on time

Every tracking code that is in green color the item is delivered as promised in 4-7 working days as i pasted in every thread of mine and in my T&C for every customer.

This reply is to prove whatever the MMC Gamuda(@skyforcerld the thread starter) accusation here is not true, I am willing to go this far to show I am a genuine seller promised delivery time

I am willing to provide to clear off this dumb ass accusation and the harassment from TS to go everywhere in my thread and harassing me
I am just gonna include Jan and Dec here after considering to further prove that there were never late delivery in other months


This can confirm me as a genuine seller with genuine delivery date, I have removed middle part of every customer name to protect their real name privacy and some other info. If it require the buyers to drop-by to verify, I will have to ask their permission and consent through whatsapp.

I will also be deleting the images after awhile.

This post has been edited by aKiSuSu: Mar 6 2019, 04:26 AM

Item is received by buyer.
37880152160
https://www.tracking.my/easipass/37880152160
Second shipment
Date of mail - February 26th
Date of receival - March 5th

Total time spent - 5 working days. (remember this is a reship and our agreement is on 22nd feb, which is the day i approach you telling u ur item will be late and we agreed on a deal of 1st march)

------------------------


37880152173
https://www.tracking.my/easipass/37880152173
First shipment
Date of mail - February 18th
Date of item gets bounce back to origin - February 22th

----------------------

I just realize now that buyer received the item just after he opened this dispute thread 2 hours laters(On the same day item received 2pm, thread opened 11am, funny), but buyer continued posting here despite he already received the item, alright.

For your 4 points,

The only part you can claim is seller's fault is 1st point only, I will take full responsibility of failing to inform you on the 1st to 4th working day of the delivery that the item is shortage and back-tracking from China. And I apologized many times in the whatsapp before, I will, apologize for that again. Sorry, in a sincered way.

The other points? NO, its either misinform or not right accusation, and I will correct them.

1) Point 1, Its not 19 days, its 5 working days(for reattemp delivery, look up for calculations and tracking prove), please don't ignore the fact that you don't know the first delivery attempt item was bounce back to origin and that I approach you and inform you about it and give u all the information that this item is back-tracking from China, and calling it 19 days delay, i gave full info on 5th working day when i realize it wont reach u in the next 2 working days. But then I will admit this part is my fault, as I failed to inform you on the 1st to 4th working day that the item will be back-tracked due to shortage. But you have no right to be mad at me if it back-track and arrive on 4-7 working days tbh, and please don't compare it to buying over aliexpress as they doesn't offer any form of warranty, I do. And the second mail attemp arrive in 5 working days.

2) Your point 2, you had the choice to refund when I approach u on the 5th working day which is the day the item got rebound back to origin, but u didnt go for refund, please refer to the whatsapp, (the refund T&C of mine is if the item is out of stock, immediate full refund, if item got stock, usually no refund and delivery continue simple, its stated in my T&C), but still, I did told u i can submit a refund for that, and get it the answer by next working day whether it will be approved or not, if you wanted refund, why didn't just refund then? you don't lose either option. After that u gave me a deal that you will wait for it and if the item arrive after 1st of March I would give u a full refund, and i agree to the deal. We had an agreement, why you backfiring on yourself now claiming that I disallowed a refund? for real? If I disallowed a refund i wouldn't offer the to submit refund right? Whatsapp evidence.
https://i.imgur.com/5zpMN9F.jpg
https://i.imgur.com/OLu3CsR.jpg

3) Your point 3, I already explained many times, the purpose is to ensure no problem on the refund procedure, besides, the dispute thread i made its already cleaned up and deleted and content wiped, if you still think I started the thread to defame u then i got nth to say. And yesterday I also clean it o as per your request, until the min where you have an unreasonable demand of me writing apology letter on the thread itself out of no where. Whatsapp evidence.
https://imgur.com/aHoLUgN

4) Your point 4, I don't understand, first of all, i didnt threaten u, I asked you. And if you so dislike being threaten I have been constantly focus on resolving the issue then how about u try to remain calm and not talking in a wild manner and speak nicely in the first place and tries to sort things out instead of off topic and stirring things up again and again? Just read our whatsapp chat, you started it off by saying "Since you wanna fight you are asking for it", while I kept ask you remain calm and stop and I not looking to fight and don't appreciate fight. We could ve just settle smoothly without even a single issue since the tracking already updated and the next day you received the item already and you can just mail back to me, and i already removing and cleaning up the dispute thread I made following your will, but no, after i wiped the title and closed it, u demand i write apology letter on the thread, and i refuse then u go crazy afterward. At the end of the chat I asked nicely if you wanna settle peacefully or the other way, u choose the other way, you revoked your own promise and warranty, not me. Do you srsly think the way u act all the time is the way to solve things peacefully? Whatsapp evidence.
https://i.imgur.com/jxJvcgu
https://i.imgur.com/il1gaDh
https://i.imgur.com/4eykQYf
https://i.imgur.com/aHoLUgN
https://i.imgur.com/GlPuUpb
https://i.imgur.com/bMAIqrX
https://i.imgur.com/eZEQome
https://i.imgur.com/Ss7SyqB
https://i.imgur.com/80C9y6T

Since item received by buyer already, there is no longer any form of item/cash dispute towards buyer and seller, 0 conning happened, I am also proven genuine from this post
https://forum.lowyat.net/index.php?showtopi...post&p=92006563 (I may have to delete the image soon in the future to protect other ppl's item purchase privace)
I provided with all the dates and tracking so that others can see and check about my LYN postage(to verify 4-7 working days delivery), usually under no circumstances I would ever show this out, but I think I had to for today, just to prove everything right on track.
Out of 30 delivery I do, sometimes 1 delivery will be delayed, in this case the buyer's case, I am not perfect nor the courier is.

This post has been edited by aKiSuSu: Mar 6 2019, 04:24 AM