Date of transaction: 15th February 2019
Item being sold/bought: MSI B75MA-E33 motherboard
https://forum.lowyat.net/topic/3927613/+280
Details of the complaint :
Actually, i didn't want to start a dispute against him, but since i, as the victim, haven't even start a dispute against him, he go and made one against me a couple of days ago! How ironic! Chinese saying “Ngok Yan Sin Gou Chong”(The villain starts the dispute to the court) is so true.
You are asking for it. Akisusu Unlike you, i dare to tag you, not senyap-senyap open tered and stab me in the back and defame(a term you love to use so much in our private conversation, without knowing the meaning) me.
The Problem:
Massive delay of the item i ordered on 15th Feb 2019. Until today (5th March 2019) not yet reached me. That's a freaking 19 days. As of today, still haven’t receive my item.
The Cause:
Seller is NOT TRANSPARENT. He has NEVER mentioned it is a back to back order from CHINA. He never mentioned he DON'T HAVE STOCK and NEEDS TO ORDER FROM CHINA. If know it comes from China, i might as well order from Aliexpress since it will takes forever.
Let us see his thread:
https://forum.lowyat.net/index.php?showtopic=3927613
This is his OWN T&C, not mine:
1. See? 4 to 7 days konon. One would think you have stock locally. Trying to mislead customers obviously. Breached of contract No. 1.
2. Refund if out of stock. He never inform me HE DIDN'T HAVE STOCK, then do a back to back order from China, after that it's very long story. Anyway he has already BREACHED HIS OWN T&C. Breached of contract No. 2.
The rest is really too long but I will summarize keypoints:
1. Feb 22 2019 - He refused to refund me when I first got to know the item stuck somewhere in China, saying need supplier approval blah. I was shocked he didn't inform me it was a back to back order. And Hello, I bought from YOU, not your supplier. YOUR SUPPLIER IS YOUR PROBLEM, NOT THE CUSTOMER. After much argument, ding-dong, denial with this Akisusu, I got fed up and made him a deal, since he sounds so noob in doing business. The deal was to refund me if it didn’t reach me by 1st March 2019, and i will send back the item whenever if or when it reaches me. I am even kind enough to allow if its proven that the item is in Malaysia by that time, I can accept a little bit more delay as local couriers make their way. He accepted.
Check evidence below:
2. 1st March 2019- Item in no where in sight, tracking shows last updated on 27th Feb 2019. Item could still be in China, or dropped into the sea. Who knows. But this Akisusu keeps denying and say item already in Malaysia. He keeps shows me link of tracking is proof. All the tracking shows it’s not in Malaysia at that time. Somemore, he lagi funny, say 5:30pm not end of date until midnight. <Insert Kimjongunslowclapg.gif>
Wah, expect delivery guy to work till midnight and me wait in the office till midnight. Powah this guy. I lespek. Says the courier slow to update, on the way and will reach by Monday blah blah blah . Anyway, pointless talking to him, so I kasi chance 2nd Time, reach by 5th March 2019 Tuesday 5:30pm (This time I pandai already, state exact time, else I will have to wait in office till midnight.)
Check whatsapp below.
Yeah, I did called him sohai. Lol.
And then he keeps saying i defame him...IN A PRIVATE CONVERSATION...wah lau...i kennot brain...how can anyone defame anybody in a private conversation???
3. 2nd March 2019 – lots of arguments here, all pointless and not important, so not going into details. But he says he will open a dispute thread. I’ve told him I have no interest in making a public dispute with him. So I didn’t bother and forget about it. He keeps saying that the tracking no is “proof” that the item is in Malaysia (as per our deal by 1st March 2019), yet it shows nothing other than it was last updated on 27th Feb 2019. I think he has some reading comprehension problem….
4. 4th March 2019 – I was browsing lowyat forum…KENA SHOCKED! He OPENED A DISPUTE THREAD AGAINST ME! And didn’t even tag me! 3 days ago!!
https://forum.lowyat.net/topic/4746348
And oh, I checked the tracker today and it shows the courier update is on Sunday baru reach Malaysia.
So I whatsapp him to shows my displeasure, since I haven’t opened a tered to dispute him. I gave him a chance to close the dispute against me and apologize since I have said many times I have no wish to start any dispute. He refused and not only that, post part of some whatsapp conversation to start more fighting! And all the while saying he is not looking for a fight! Can you believe this guy?
5. 4th March 2019 – So the conversation continued, since he refused to back down and I said I will open a dispute thread at him. Then he starts to threaten me. Yes people, HE THREATENS ME.
The last threat is the best….look at his own T&C…
QUOTE
Please take note that if you face any problem and decide to take action youself without discussing or settle with me privately, your item warranty or any after sales service will be revoked
The last threat is the best….look at his own T&C…I have not start any public spate, tried to settle with him in private, he refused to back down and proceed to threatens me by revoking my warranty.This is a serious offence. He thinks whatever biased T&C he writes is the law. I’ve got news for you. YOU AIN'T THE LAW.
No sellers should be allowed to threat their customers!!!
Moderators please take serious action. Apis_LuaLua
The Summary of all these Summary
I would like to recap these are the main issues I have with Akisusu, rest small matters I don’t care so much, he can blah all he wants.
1. He is NOT BEING TRANSPARENT, breached his own T&C by not having stock, and NOT INFORMING THE CUSTOMER he is doing a back to back order from China. If he had told me, I would want a refund instead of buying from him and look elsewhere as I need my part urgently.
2. He breached his own T&C for failing to deliver stock within the 7 days period. Now it’s already 19 days.
3. He start a dispute thread against me (aka defaming me, as he loves to put it so much), and not even dare to tag me! He refused to back down, when I asked him to close the thread and settle privately. He keep saying not looking for fight, yet keep doing the opposite…WTF.
4. Last- THREATENING ME. THIS IS THE STRAW THAT BROKE THE CAMEL. If you think you can threaten me over voiding warranty on some RM2xx item…oh boy, you are threatening the wrong person. And the very threat he put actually he is breaching his own T&C again. Settle private tak nak, take action on his own and start a dispute against me.
I don’t know whether to laugh or cry at him.
Updated 6th March 2019
5. Received item in question after 19 or days of torture and dealing with the psycho seller. And guess what, mobo is dead on arrival. I suspect this is why seller use a lame excuse to dishonor all warranty claims even before the item arrived. So 19 days of waiting and all i got is a dead motherboard from one dishonest seller.
6. Releasing private and personal information of buyers on the forum. This is a criminal act.
Moderator, please put a dispute tag to this guy. We can’t have these kind of sellers here. He has previous dispute cases already and is a repeat offender. Please ban him from selling here.
Wheew!!!
This post has been edited by skyforcerld: Mar 6 2019, 09:29 AM