TP Link Malaysia got firmware that support unifi
https://www.tp-link.com/my/download/TL-WR10...2.html#Firmware

Why dont you use that firmware instead of using the singapore?

You could contact TP link and report to them on the issue.
They seems quite responsive

This setting should be okay.
Since you're using port 1 for hypptv, have you switch your cable to port 1 for the hypptv cable?

haha..so funny...You are ranting becoz your plan to use the loophole in the 30M package backstabbing yourself.
Since before price reduce the 100M only available in fiber area, also since day 1 TM wrote that the 30M package got 60GB capping.
I think TM knows you area already 80% complete TIME fiber, thats why TM dont bother to fiberize

Jump to TIME or request that 30M non-fiber plan

This post has been edited by lukemanz: Mar 26 2019, 09:31 PM

You need to try connect modem < concealed cat5e > laptop/pc with gigabit ethernet.
If in windows detect 1Gbps, then concealed cat5e is in perfect condition


If in windows detect 100Mbps,


1) the connector might be the problem. Make sure the connector at both end with color arrangement like this.
You mis arrange 1-2 color, it will downgrade from 1gbps to 100mbps


2) the concealed cat5e might be the problem. This maybe due to copper degradation or it was made by poor material

If modem < concealed cat5e > laptop/pc with gigabit ethernet can detect 1gbps, try router < concealed cat5e > laptop/pc with gigabit ethernet, same scenario as above

If both scenario can detect 1gbps, you should not have problem getting 500mbps

This post has been edited by lukemanz: Mar 30 2019, 02:08 PM

Are you using the cable provided by TM or your cable?
If you are using your cable, try to change to cable provided by TM and retest.

Try check your network card properties and put it as Auto negotiation:



If it still not 1gbps then your network card might not support 1gbps.
D-Link DIR-842 support 1gbps and should not be the problem.

Since you dont have laptop, better to call the network specialist to come visit and recheck.
It should be free after sales service check and you would get better understanding on your house network conditions

This post has been edited by lukemanz: Mar 30 2019, 07:29 PM

If in windows detect 1Gbps, then it is in perfect condition


If in windows detect 100Mbps, then something was wrong either the cable or the connector

Currently TM no longer supplied dect phone for new unifi customers.
Previously I think this model:

https://motorolarange.my/c1la-series.html

This post has been edited by lukemanz: Apr 3 2019, 11:20 AM

I'm so sad to tell you that unifi basic come with private ip.
If you are on fiber, tm will ask you to subscribe 100M to get public ip.
If you are on vdsl, try your luck request public ip from tm

I think it is not simple like requesting for streamyx.
unifi basic are much cheaper than streamyx.
So, since we are paying premium price for streamyx, than tm does not have problem giving public ip to streamyx customers.
But for unifi basic is different story. I think it is already written in the faqs that unifi basic does not support cctv.
Also ipv4 is very limited nowadays, and tm to buy it, they need to buy at premium price.
I think TM does not have any issue if we request for ipv6 since they got tonnes of it.

https://unifi.com.my/lsds/assets/pdf/fibre/...nifi%20Home.pdf

From The Official Maxis FTTH Thread:

Haiya, maxis already use private ip since the old days.
Then TM is better and late in implementing to unifi customers

Good for you
Please update here when you finally got public IP

Yep, similar to what written in the Official Maxis FTTH Thread

So, comparing unifi vs maxis:
Unifi: All package got public ip except basic. Waiting Fubar20 to update whether can get by request.
Maxis: All package got private ip. Can get public ip on request.

I think better for you to wait for TM offer before decide to switch.
Looking at Tm 100M package, they might open the same without stb for 300, 500 and 800.
Question is what would be the price?

If Time is available, dont think, just switch to Time.

I dont think it is TM fault on the pricing. But TM should do better on the contract agreement communication.
When we sign a 2 years contract with TM/Maxis/Time, we are obliged to follow the contract until end of 2 years and TM/Maxis/Time does not have any obligation to amend the contract to follow their latest promotion.
It is the same situation like you are buying Civic v2019 this month, then next month Civic v2020 launch and Honda does not have any obligation to amend the contract you made with bank to follow their latest Civic version.

Lucky for you that the contract has end. So you can jump to Time or Maxis as you like.

Lucky for me that TM is a GLC. If TM is not GLC, for sure it follow Time on their infra expansion, only targeted on high rise condo and landed properties like my house will forever not getting any fiber internet.

You can refer here for the new installation guide:
https://unifi.com.my/installation

Which scenario are yours? 1,2,3 or 4?
TM respond to me depend on scenario above, some are theirs, some are not.
They said the 5 & 6 definitely not their responsibility as it is inside premise.

For me personally, better go for Seksyen 3/21 that has coverage and choose installation on your non-working days.
With that, then let the TM installation team do the checking whether it is correct or not.

From my customers experience, when they try to register with exact address they will not have coverage.
Then they try register with nearby address that have coverage, sometimes the lucky one will have 2 installation date, the 1st one TM installation team came and check the installation address is wrong, then they feedback to TM sales team the nearest DP if the DP is not full. TM Sales will help to adjust the order with the correct address and request my customer to choose the 2nd installation date and success get their unifi with the 2nd installation date

This post has been edited by lukemanz: May 12 2019, 02:38 PM

You can refer here for the new installation guide:
https://unifi.com.my/installation

Which scenario are yours? 1,2,3 or 4?

For scenario 2, TM only cover free fibre cables during installation 1st time.
After that, since it is in your compound, it will be your responsibility to maintain the condition.
For your situation, after 1st installation, TM will only cover free fibre cables as per scenario 1, that is from DP until your house fences only.

There some iron wire attached to the black fibre.
You need to decouple/cut the iron wire from the fibre, then you can bend it as per picture above.
Be extra careful as not to cut the fibre

This post has been edited by lukemanz: May 14 2019, 06:58 AM

Better for you to clarify at tmpoint as sometimes only by talking to tmpoint manager you will get what you deserve

I think it is 80% speed 90% of the time.
So 90% x 1 month = maximum 3 days outage. So 10 hours will not be MCMC issue

This post has been edited by lukemanz: May 23 2019, 04:18 PM