Dont fall for this shit.
Legally, any service provider cannot request relative to pay for deceased customer, unless the relative sign on behalf during registration. Just send again the termination with reason account owner already passed away. Also, do not agree to transfer owner to any relative, or the relative will be legally bound to pay the penalty. Every service provider is using this tactic too

This post has been edited by lukemanz: Jun 15 2019, 12:42 AM

You can request directly from TM at TMpoint, unlimited@RM89 or unlimited 50Mbps@RM99, but I think your contract will be renew to 2 years
Best of luck

This post has been edited by lukemanz: Sep 5 2019, 12:01 AM

You can try this https://www.tp-link.com/my/home-networking/deco/deco-m4/

Sounds like they dont trust their own staff

From my TM member, the good news is these DECO M4 can be used as router or as repeater
The bad news is it does not have VLAN tagging. Thus, you need to let go HyppTV STB if you set is as router.

Great news
Seems like you guys are more expert than the TM staff

So if I configure it as AP as below, can the M4 transfer both HyppTV and Internet from upstair to downstair?

BTU > TM Router > Deco M4 (Upstairs) > Deco M4 (downstair) > HyppTV Box > TV

This post has been edited by lukemanz: Sep 5 2019, 03:37 PM

Yeah, you write exactly like whats on my mind
Any Deco M4 owner can try this setup?

So is this mean Deco M4 in AP mode wouldn't forward both IPTV VLAN traffic and internet traffic to the mesh node but it can forward independent traffic to the mesh node (internet only or iptv only, we can choose)?

Can Asus mesh device solve my problem?

Noted. Thank you very much Sifu
I already have 2 pair of PLC powerline. Set 1 pair for internet and 1 pair hypptv failed miserably.
So currently only 1 pair set for hypptv and another pair was unused for it to be functional.
When I downstairs, i will be connected to internet using TM router upstairs, but the speed was so so only

I think UniFi 100Mb/s @ RM159 - Have HyppTV set top box but no phone

Thanks for the info

Which package that you subscribe previously?
I think if you renew on Aug can still nego, but July, best of luck at tmpoint

I think there are 4 reasons of delaying the 800M:
1) Waiting for Maxis so that that can counter the price
2) Too many 800M Turbo customer complain on wifi/downgrade to 100M. So low demand/avoid too many wifi complain
3) Dont have budget to upgrade network equipment/pay overseas ISP for international routing/waiting from Gov budget/waiting to lease TNB infra/waiting to share infra cost with other Malaysia ISP (current infra cost i suspect 10% gov 90% TM)
4) In dilemma to go for 800M or 1Gbps


This post has been edited by lukemanz: Sep 7 2019, 06:47 AM

Owh..that RM89 does not have hypptv box, so your package I think not compatible to be downgrade.
You can try request at tmpoint. Best of luck

Congratulations ! Looks like 16ports box

From what I heard, you will be charged the normal price on the 25th month (no more 24month discount)
But no worries, as you can downgrade to the 100Mbps, sadly can only be done at tmpoint

Yep, contract will renew 24 months.
It is up to you when you want to downgrade. You can even do it right now.
As you did not share you pakej price and speed,you need to compare, whether current promotion price is much better for you or your 24months discounted price

From what I heard, TM have been requesting Time to lease their fiber, but sadly they cannot get the same price as what Maxis leasing TM fiber

Not eligible for unifi mobile

All existing customer can apply through myunifi app of selfcare portal at unifi.com.my. And yes, can choose maintain current package. Contract will be renew 24 months, you will pay RM0 for monthly fee until 31Dec2019 and start charge back 1Jan2020. So if apply now get 3 months free. Apply 1 Nov get only 2 months free. The catch is when you convert, the penalty is no longer RM500 but remaining months of your contract period. Also, any video on demand, voice usage still need to pay as tm only give waiver on monthly fee. If you already pay your bills, it will carry over and will be deducted when bill start kick in back 1Jan2020

No, it is for new and existing unifi VDSL & FTTH offer. Unifi air, unifi mobile, and unifi lite (streamyx) will not get the offer.

Correct. What I have done to my account is login to the selfcare portal. Then go to https://unifi.com.my/campaign/paynothing and click the 'via self care button'

From what I understand, yes can re-contract again for 2-3 days old to the same package without penalty.