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 charging reasonably?, Grab service

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Wengisaac
post Jan 25 2019, 07:45 PM

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QUOTE(fireloh @ Jan 21 2019, 10:47 PM)
The toll booth itself charge only RM 5 per entry from Mainland to Island and no toll charges from Island to Mainland.

Grab driver do charge when we enter to island, but i am not sure if it is RM 9. (if they really charge RM 9, they already earn easy profit of RM 4 for the toll charges itself)

From the app, it shows that the fare is RM 45. but i guess this is excluding the toll of RM 9?

I think this is really unfair to us as a customer.
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Not sure which entry point is being referred to when you say RM5 per entry. As far as I know, the toll for the 1st bridge is RM7.50 and the toll for the 2nd bridge is RM8.50.

I think Grab should not charge blanket RM9 charge, but to just reimburse the driver for what was paid at the toll booth as is done in the Klang Valley. What is the extra RM1.50 and RM0.50 for - the driver having to take out his card and swipe it at the booth?

Plus if the driver has a Penang resident's Touch 'n' Go special Bridge card, he just needs to pay RM5.60 at the first Bridge - thus generating an even bigger surplus of RM1.90 for the driver - and for doing what - the labour of taking out his card and swiping it?

Also, what if the passenger has his own T'n'G card crossing from the mainland to Penang Island - he should be allowed to use his own card to do this, like in the Klang Valley. Does this mean that Grab will still insist that only the driver will be the one to pay the toll even though we can pay the toll ourselves - for cash too, come to think of it. Why the RM9 and not the exact sum, like in the Klang Valley?
Pain4UrsinZ
post Jan 28 2019, 08:27 AM

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user posted image

Crazy morning, usually the fare is 12 ringgits, I took bus instead.
Rebeccachong
post Jan 28 2019, 03:01 PM

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QUOTE(forever1979 @ Jan 24 2019, 04:28 AM)
easy, just text or call driver. if they still charge, u cancel

wait till got driver dont charge, then u ask them to come

lol
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I think so lol
skylinelover
post Jan 30 2019, 10:51 AM

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QUOTE(Pain4UrsinZ @ Jan 28 2019, 08:27 AM)
user posted image

Crazy morning, usually the fare is 12 ringgits, I took bus instead.
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Haha well

Nobody point gun at you 2 take grab ma😄😆
Pain4UrsinZ
post Feb 1 2019, 05:21 PM

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QUOTE(skylinelover @ Jan 30 2019, 10:51 AM)
Haha well

Nobody point gun at you 2 take grab ma😄😆
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you know how does the evil system works, they will low the price give promotion and discount for some period, let you slowly adapt the lifestyle and dependent to them, after that slowly sucking your blood. this one not sucking blood , directly slaughter you!

Grab Club seems attractive when i doubt about their integrity, Grab programmer might working on higher fare for Grab club user.

This post has been edited by Pain4UrsinZ: Feb 1 2019, 05:23 PM
YoungMan
post Feb 1 2019, 07:37 PM

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QUOTE(Pain4UrsinZ @ Feb 1 2019, 06:21 PM)
you know how does the evil system works, they will low the price give promotion and discount for some period, let you slowly adapt the lifestyle and dependent to them, after that slowly sucking your blood. this one not sucking blood , directly slaughter you!

Grab Club seems attractive when i doubt about their integrity, Grab programmer might working on higher fare for Grab club user.
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At least most of the time it is much cheaper compare to taxi.
SUSdestiny6
post Feb 1 2019, 08:19 PM

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QUOTE(Pain4UrsinZ @ Feb 1 2019, 05:21 PM)
you know how does the evil system works, they will low the price give promotion and discount for some period, let you slowly adapt the lifestyle and dependent to them, after that slowly sucking your blood. this one not sucking blood , directly slaughter you!

Grab Club seems attractive when i doubt about their integrity, Grab programmer might working on higher fare for Grab club user.
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For nowadays strawberry generations only.......my time all mostly walk or public transport ,where got short distance take Grab 1
skylinelover
post Feb 2 2019, 08:20 AM

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QUOTE(destiny6 @ Feb 1 2019, 08:19 PM)
For nowadays strawberry generations only.......my time all mostly walk or public transport ,where got short distance take Grab 1
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Haha same

We proud being old schoolers laugh.gif rclxm9.gif
Spawnster
post Feb 2 2019, 06:09 PM

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Grab already clearly state got RM9 surcharge. You use their service meaning you accept their terms. What's the point of trying to rationalize Grabs surcharge? Please don't penalize driver by giving 1 star. Driver also kuli only.

If don't agree with this, then can always take taxi or ferry.

Btw, how many star u rate the driver?
jack2
post Aug 28 2019, 07:47 AM

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QUOTE(Wengisaac @ Jan 25 2019, 07:45 PM)
Not sure which entry point is being referred to when you say RM5 per entry. As far as I know, the toll for the 1st bridge is RM7.50 and the toll for the 2nd bridge is RM8.50. 

I think Grab should not charge blanket RM9 charge, but to just reimburse the driver for what was paid at the toll booth as is done in the Klang Valley. What is the extra RM1.50 and RM0.50 for - the driver having to take out his card and swipe it at the booth? 

Plus if the driver has a Penang resident's Touch 'n' Go special Bridge card, he just needs to pay RM5.60 at the first Bridge - thus generating an even bigger surplus of RM1.90 for the driver - and for doing what - the labour of taking out his card and swiping it? 

Also, what if the passenger has his own T'n'G card crossing from the mainland to Penang Island - he should be allowed to use his own card to do this, like in the Klang Valley. Does this mean that Grab will still insist that only the driver will be the one to pay the toll even though we can pay the toll ourselves - for cash too, come to think of it. Why the RM9 and not the exact sum, like in the Klang Valley?
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Your point is correct. So can we opt to use our own touch and go card to pay?

yhtan
post Aug 28 2019, 10:37 AM

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QUOTE(jack2 @ Aug 28 2019, 07:47 AM)
Your point is correct. So can we opt to use our own touch and go card to pay?
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U use your touch n go and still have to pay the of RM9 surcharge. It has been clearly shown in the T&C which i shared out.

U must understand travelling to/from mainland to island require some distance and the driver has to incur additional petrol cost as well.

This post has been edited by yhtan: Aug 28 2019, 10:40 AM
SleeplessEyes
post Sep 1 2019, 04:34 PM

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TS must be not from Penang.
Mai Penang, dont need to kau pei kau bu.

Each state outside Klang valley is slightly different pricing in Grab.

Even when goto outside Malaysia, like Vietnam or Thailand,
I once sat a Grabcar (Not Grab 6 seater) in Bangkok , a ride from Baiyoke Tower to Siam Paragon. Distance aint that far. Guess what. 350 Bahts. thats Rm 48.
Want to kau pei kau bu to the Thai Grab car? Took like 35-40 mins because of the famous BKK jam.

Try Grabcar in Bangkok and see how much is the price there, then you will say KL is cheaper sometines.


simongs
post Sep 1 2019, 06:00 PM

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sometimes customers think grab drivers are doing social service to society cannot charge this lah that lah..but when taking normal taxi dare not voice out anything eventhough they dont use meter,look clumsy or thugish,car dirty,no aircon. But when comes to grab car they got tonnes of complains.
skylinelover
post Sep 2 2019, 09:05 AM

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QUOTE(simongs @ Sep 1 2019, 06:00 PM)
sometimes customers think grab drivers are doing social service to society cannot charge this lah that lah..but when taking normal taxi dare not voice out anything eventhough they dont use meter,look clumsy or thugish,car dirty,no aircon. But when comes to grab car they got tonnes of complains.
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Taxi no track record ma

Thats why become tofu hahahaha

Also taxi free 2 cut because all run in groups

AR CR rating apa la non-existent in colony mind sets taxi
SUSeksk
post Sep 2 2019, 10:05 AM

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got 31 eho in malaysia.. feel free to avoid using grab
andrwss
post Sep 2 2019, 11:07 AM

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QUOTE(simongs @ Sep 1 2019, 06:00 PM)
sometimes customers think grab drivers are doing social service to society cannot charge this lah that lah..but when taking normal taxi dare not voice out anything eventhough they dont use meter,look clumsy or thugish,car dirty,no aircon. But when comes to grab car they got tonnes of complains.
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Because grab entertain these nonsense customers, sometimes ban drivers anyhow. Customers know that so they threaten and demand lots.
d-realm
post Sep 2 2019, 11:36 AM

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QUOTE(andrwss @ Sep 2 2019, 11:07 AM)
Because grab entertain these nonsense customers, sometimes ban drivers anyhow. Customers know that so they threaten and demand lots.
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Foreigners appreciate grab, becoz they been slaughter by taxi all the time.

meanwhile locals, they have their own transport n they think grab ride is always expensive.

best for them is RM0.20 per km without any surcharge.

kalau boleh rm5 for 20km ride n without toll.

This post has been edited by d-realm: Sep 2 2019, 02:37 PM
skylinelover
post Sep 2 2019, 01:40 PM

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QUOTE(d-realm @ Sep 2 2019, 11:36 AM)
Foreigner appreciate grab, becoz they slaughter by taxi all the time.

meanwhile local, they have their own transport n they think grab ride is always expensive.

best for them is RM0.20 per km without surchage.
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Haha true

Some how angkat the bangla with heavy basket of grocers are much better than educated but peanut brains laugh.gif laugh.gif

 

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