Worst Grab Experience. Thoughts?
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 Sep 1 2019, 06:35 PM
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Junior Member
6 posts Joined: Nov 2012 
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in reality there are lots of bad apples among grab car drivers too. i have so many feedback from passengers that the grab car drivers call them and ask them to cancel the booking saying they are stuck in jam and so on. When i ask how much the fare showed- they said RM5. so i knowlah why the driver ask to cancel giving silly reasons i am driving in nilai and there can never be any jam that the driver be stuck in that they can't arrive on time.
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Sep 2 2019, 08:57 AM
Show posts by this member only | IPv6 | Post
#62
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All Stars
11,244 posts Joined: Jul 2005
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QUOTE(simongs @ Sep 1 2019, 06:35 PM) in reality there are lots of bad apples among grab car drivers too. i have so many feedback from passengers that the grab car drivers call them and ask them to cancel the booking saying they are stuck in jam and so on. When i ask how much the fare showed- they said RM5. so i knowlah why the driver ask to cancel giving silly reasons i am driving in nilai and there can never be any jam that the driver be stuck in that they can't arrive on time. Haha i feel great in more southern Even in jam i still can reach in record time If really slow down i always tell my pax please wait on my way rather than hoping them cancel *PS : only do so when fare very big   |
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Sep 5 2019, 05:29 AM
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Moderator
1,469 posts Joined: Jan 2003 From: Android Town  
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QUOTE(andrwss @ Aug 10 2019, 03:39 PM) Next time confirm with driver within 5 minutes, if no reply in both message and call probably he doesn't want to pick you up. After 5 minutes cancel you might kena RM 3 cancellation, if he choose to hide somewhere after arriving nearby u also kena RM 3 after 5 minutes. actually i found out, if ur gold or higher rider, you wont get charge the RM3 cancellation fee. probably grab subsidized or somethingCases like this happen all the time before grab make compulsory auto accept jobs, and even more cases like this after compulsory auto accept jobs. Sorry because you're in hurry, but hopefully experience helps. |
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Sep 6 2019, 08:54 AM
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Junior Member
123 posts Joined: Jan 2016
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Mine is probably just a small case. Went into the car, the whole car was covered in cigarette smell.
Another case, got into the car, the dude just started zooming off like he was in some fast and furious movie. |
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Sep 6 2019, 09:50 AM
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Senior Member
8,650 posts Joined: Sep 2005 From: lolyat
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QUOTE(terion @ Sep 5 2019, 05:29 AM) actually i found out, if ur gold or higher rider, you wont get charge the RM3 cancellation fee. probably grab subsidized or something normally first time grab will provide waiver, 2nd time no more already. |
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Sep 6 2019, 11:35 AM
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Moderator
1,469 posts Joined: Jan 2003 From: Android Town
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QUOTE(yhtan @ Sep 6 2019, 09:50 AM) normally first time grab will provide waiver, 2nd time no more already. i see  |
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Sep 7 2019, 11:50 PM
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All Stars
11,244 posts Joined: Jul 2005
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QUOTE(yhtan @ Sep 6 2019, 09:50 AM) normally first time grab will provide waiver, 2nd time no more already. Haha interesting |
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 Sep 24 2019, 10:03 AM
Show posts by this member only | IPv6 | Post
#68
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Probation
1 posts Joined: Sep 2019
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Hi guys,
Let's talk about the e-hailing service in Malaysia. yeah I have been using uber for 2 years. They changed a lot with their UI design and fares. I believe they need to have a button for us to unmatch someone we have a bad experience. Recently, I have conducted a survey from Stanford University. Is it possible to help me fill it up? It takes about 30 SECONDS only, I promise. https://www.surveymonkey.com/r/2WH5G5M I appreciate your help guys!  |
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Sep 24 2019, 10:05 AM
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#69
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Senior Member
942 posts Joined: Mar 2008 From: Bollinger Bands
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Its ok. Later after you graduate no job oso u become grab driver. Later u eat back what u said
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Sep 24 2019, 10:10 AM
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Junior Member
195 posts Joined: Aug 2014
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The worst experience I had with booking Grab rides.
My dad does rehab in a rehab hospital in Cheras, and I usually book grab to go there and back home as well, and there's this time where the Grab driver did not follow the GPS or something, I selected the main lobby of the hospital and he went to the main lobby of the hospital nursery hostel, then he called me asking me where am I, I told him to see again the location that I pinpoint, he hung up the phone and cancel my booking...... wasted my time waiting for him.... some people just blind or something |
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Sep 25 2019, 12:00 AM
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Senior Member
1,607 posts Joined: Aug 2013
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QUOTE(Desmune97 @ Sep 24 2019, 10:10 AM) The worst experience I had with booking Grab rides. dont expect much from malaysian mentality driver. when grab still new, so many quality driver. but nowadays the number of driver is too much and the quality also haprak.My dad does rehab in a rehab hospital in Cheras, and I usually book grab to go there and back home as well, and there's this time where the Grab driver did not follow the GPS or something, I selected the main lobby of the hospital and he went to the main lobby of the hospital nursery hostel, then he called me asking me where am I, I told him to see again the location that I pinpoint, he hung up the phone and cancel my booking...... wasted my time waiting for him.... some people just blind or something |
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Sep 26 2019, 06:33 PM
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Senior Member
2,854 posts Joined: Jul 2013
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pay peanuts get monkeys
those days got incentive, now fare is sucks |
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Sep 26 2019, 11:44 PM
Show posts by this member only | IPv6 | Post
#73
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All Stars
11,244 posts Joined: Jul 2005
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Haha yeah
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Nov 25 2019, 09:09 PM
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Senior Member
1,902 posts Joined: Sep 2012
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QUOTE(victor_tan79 @ Jun 21 2019, 03:29 PM) Are u guys an educated College / University / tertiary level students or still in secondary school? riders expect the driver to become full time mind reader too.If u guys can't pin point exact location, there are a special column which calls REMARKS column The REMARKS column are for u to direct the driver to your exact location if the system doesn't have your so called Hostel area Just write properly on the column "Kindly pick me up at Hostel no 12* Are you guys trying to play funny with the drivers ? Or are u guys illerate not to understand properly how the Grab request function works and yet to totally blame all wrongdoing to the drivers? |
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