Welcome Guest ( Log In | Register )

34 Pages « < 10 11 12 13 14 > » Bottom

Outline · [ Standard ] · Linear+

 Grab Driver Discussion V5 (2019 & 2020), Info and FAQ

views
     
yhtan
post Mar 28 2019, 10:38 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(Alert_RaZO @ Mar 28 2019, 09:11 PM)
This recently big case in johor. Driver just 3rd day kena suspend.
[attachmentid=10214996]
*
19th Mar - Suspended because female driver did not pick up phone call
20th Mar - Email and contact grab, rider accuse female driver want to rob her and they decide to temporarily suspend her
26th Mar - Account remain suspend, rider did not make police report at all

Between 5 working days and 7 calendar days of suspension, driver income loss for 1 whole week, false accusation by rider cincai can ban. I can understand if suspend 1-2 working days and follow up later on because police report will definitely appear within that period.

As usual u call CS sure useless lah, they know nothing and unable to assist u also, later pass pass to other department until your phone bill extra RM10+ whistling.gif

Read the news this weekend, that female driver want to publish this news with the help of some YB. Another bad publicity for crap again.

QUOTE(Intimidated @ Mar 28 2019, 09:59 PM)
Speaking of which, it doesn’t make sense to allow manual accept now, because commission cap at 20%

So my speculation:

Scenario 1 = still allow manual accept at 20%, lower auto accept to 15% or even 10%

Scenario 2 = remove function for manual accept, all auto accept only from now on, and roll out “avoid location” function

I hope scenario 2 happens

*
How much anthony tan pay u to jilat until this level? yawn.gif yawn.gif


yhtan
post Mar 28 2019, 11:25 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(Alert_RaZO @ Mar 28 2019, 11:07 PM)
Ya , She is a driver. Rider also a she.
Rob case.
That's why... CS brilliant right? took many days for them to investigate.
Somemore driver is new. 3 days only.
*
wah 3 days on the road then so fast suspend sweat.gif rclxub.gif
yhtan
post Mar 29 2019, 09:09 AM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(birdman8 @ Mar 29 2019, 12:14 AM)
If she didn’t make so much noise in social media, her account may be still in suspension mode.

There are many other similar cases but drivers didn’t fight on all the way like her.

Why cant the grabcar person in charge from the driver relations dept just leave the contact number for her to call back? Just suspend because drivers were uncontactable? Driver side panic like shit is not their concern.
*
Everytime crap only react upon viral news on social media/press, even drivers or alpha warn them in the past and they still take it lightly.

Maybe drop a email and give direct line to call up later on lah, call CS also useless one.

QUOTE(bojed @ Mar 29 2019, 07:18 AM)
user posted image

I booked a ride yesterday morning from Proton Service Center Presint 14 heading to my home, which is 2km away (RM7). This lady driver accepted my request and it showed on my app that she was at the International Modern Arabic School, which was 800m away from where I was waiting.

Somehow, she missed the junction that leads to my PUP. It's okay, I gave her the benefit of the doubt; maybe she's a new driver or maybe she's not familiar with this place. Besides, there are two junctions that she can choose from within 1 km from my PUP where she can make a U-turn.

That's the thing though, she didn't make any U-turn at all. She drove straight all the way to Bandar Teknologi Kajang, which is at least 16km away from my PUP. What was suppossed to be 4 minutes of waiting time turned into 20. I could've cancelled after 10 minutes but I didn't because I walked 100m away from my PUP to the bus depot, just so she could pick me up easily and save her around 300m of turning in and out of junctions because it was a one-way road to get to the service center.

Maybe she wanted to play games with me, so I played along with her 😂
*
u should msg her, i know where u stay now brows.gif

"I will find u and i will XX u" laugh.gif
"Please go to Axis business centre and enjoy crap coffee" laugh.gif
yhtan
post Mar 29 2019, 09:54 AM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(cktang @ Mar 29 2019, 09:38 AM)
Think she not playing games but just inexperience new, give chance to people la, girl ma..  think u should send msg to guide her  sweat.gif  Remember when i was new, kena pup abdullah hukum missed the turn went up all the way near national science center u turn back paying 2X rm2.50 toll for a rm8 trip blush.gif
*
How can abdullah hukum go until national science center, u go up until kerinchi highway? sweat.gif
yhtan
post Mar 29 2019, 11:30 AM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(cktang @ Mar 29 2019, 11:21 AM)
Guess so:confused: That time still not familiar with kl eco city route as the map shown different, once familiar always can get fat trip at peak hour around the menara there. But now lesser ady after ktm abdullah hukum buka, mid valley pulak too many cars line up waiting there..
*
now peak hour every car using KL eco city route to enter salak highway/OKR. Some more now restrict to single lane sweat.gif
yhtan
post Mar 29 2019, 04:28 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


try yourself and do the puspakom check, let us know what is the feedback. Since one time inspection is RM70
yhtan
post Mar 30 2019, 11:54 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


everytime drive on weekend, the frequency of cancellation confirm higher than weekday. Been few times question by rider "How come apps show 4mins but u said 12mins" sweat.gif sweat.gif


yhtan
post Mar 31 2019, 12:44 AM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(lznce2679 @ Mar 31 2019, 12:16 AM)
rider app showing eta without traffic
i always see on waze then type: X mins on my waze.
so far no.prob..
*
some more their routing is based on old route, certain route not allow to u-turn and they didn't factor in the additional time.

Already lazy to argue with rider and ask them decide on your own, worse still after 5mins didn't get RM3, i'm really sure the system sure detect as "u didn't put in effort towards pick up point" yada yada reason. I was at Da men and the next job is at Summit, to get into summit parking i have to buta buta pay for the parking just to save that 10mins and the fare is merely RM8 like that. The crappy system of allocation job sometime strike u and u really feel hopeless.

Prior that got one rider also argue with me "where are u", tag damen residence but he is at basement parking, no need to argue with her and take RM3. I already at the stage of numbness to deal with knn rider nowadays.

This post has been edited by yhtan: Mar 31 2019, 12:46 AM
yhtan
post Mar 31 2019, 02:12 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(moosekaka @ Mar 31 2019, 12:41 PM)
everything would be solved if Grab chat app allow us to forward screenshots of our waze app to the rider. After all rider can send us pictures.
*
Not only this lah, even the option to choose VOIP or voice call is not there at all.

Everything benefit for rider u can see it update very fast, benefit for driver? wait slow slow.

QUOTE(lznce2679 @ Mar 31 2019, 12:43 PM)
memang very unreliable eta on riders app.
always kena long pup at ikea cheras & i was at jln alor..
rider told me showing 4mins but waze showed 10-15mins during lunch hours..lucky me coz rider knows distance plus traffic frm jln alor to jln cochrane@ikea..
again..its upto riders..cannot wait..plz kensel..
*
4mins from jln alor, even times square also cannot reach.
yhtan
post Mar 31 2019, 02:46 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(AMenzZ @ Mar 31 2019, 02:38 PM)
ask the rider back, you trust grab apps or waze? let them answer back
*
no point go trigger them, just malas to answer after that
yhtan
post Mar 31 2019, 06:37 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(heyamazingpeople @ Mar 31 2019, 04:53 PM)
not sure if this is the right place to ask...
Does the driver know when we give the star rating to the driver?

Met a not so smart driver today.

Just wondering, if we rate them 1 star while we are still on the car, does the driver know?
Afraid would get into trouble if rate them low on the spot.
*
Don’t know directly but driver can agak agak know who rate them badly based on conversation and gesture
yhtan
post Mar 31 2019, 11:45 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(bojed @ Mar 31 2019, 10:22 PM)
The free call via voip feature sucks serious ass though.
*
Rider call > Press bluetooth accept call button > Call cancelled

I don't know wtf design in the mind of those programmer rclxub.gif sweat.gif
yhtan
post Apr 1 2019, 02:56 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(birdman8 @ Apr 1 2019, 02:50 PM)
I thought my Bluetooth has issue. lol
*
U having the same issue as well?

Stupid VOIP call, only manage to get through 2 out of 10 calls, the rest nobody pick up or answer. Asked a few rider did their phone rang or any notification, they said nothing. sweat.gif
yhtan
post Apr 1 2019, 11:14 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(Calvin871989 @ Apr 1 2019, 08:47 PM)


Wow long que. Full timers ?

good luck to them all.
*
i think hundred there, if PSV take 1 month to process, part timer going to die lah.

Exam part is not tough, i suspect it is going to be computer exam, as like the L license before. Puspakom check let those white rat go do.

QUOTE(heyamazingpeople @ Apr 1 2019, 10:13 PM)
frequent grab rider here.
my ride is RM 30. Juice enough?

my area is new..
and correct me if i am wrong, somehow my area cant pin point the exact location.
once pinned, the will show list of area and if chosen any of the address, it will be totally out of the my house location.
So best i can do is to select my house lane.. and that range is about 100m + both way.

understand the driver has no obligation. Maybe the complain to go to Grab instead.. how come the pin point cant work.

But so far most of the drivers are ok. So happen only this grab driver.. to me is a problem.
Anyway i didn't rate him.. just thinking that really good driver should deserve 5 stars and he is should not be one of them.
But pity him that my case a bit special and tough case la.
*
The map didn't update to latest i guess, normally rider will tell the house no. and lorong in the notes.
yhtan
post Apr 2 2019, 12:18 AM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(Calvin871989 @ Apr 2 2019, 12:01 AM)
1 month is a joke but hopefully it will not happen if they able to shorten the waiting period and speed up the process. Yeah the exam part I reckon won't be that tough.

Speaking of time period , medical record and open book exam , many still confused on the process or find it complicated on obtaining a PSV license.

https://www.hmetro.com.my/mutakhir/2019/04/...tar-psv-metrotv


*
but this boss is pannai, straight away give out RM159 special price to lock down those courses, one class 50 person also senang RM8k income for them.

Medical check up > Course > Exam > Submit to JPJ (easily need 2-3 days to settle)
Puspakom check (easily one day)

Part timer like me have to take at least 3-4 days of leave to settle all this.

This post has been edited by yhtan: Apr 2 2019, 12:20 AM
yhtan
post Apr 2 2019, 09:36 AM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


Just renew my insurance and opt for ehailing add on, additional 10%+ before NCD, after NCD another 27%

user posted image

This post has been edited by yhtan: Apr 2 2019, 09:37 AM
yhtan
post Apr 2 2019, 09:42 AM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(Ron2828 @ Apr 2 2019, 09:40 AM)
AXA smartdrive sharing is e-hailing insurance?if yes then damn cheap at RM109

I bought from MSIG 300++
*
i insure my car at RM21k, then after NCD 55%.

How much is your insurance premium and sum insured?
yhtan
post Apr 2 2019, 09:52 AM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(Ron2828 @ Apr 2 2019, 09:47 AM)
Sum insured 30k,premium 1k,NCD 30%
*
got details breakdown?
yhtan
post Apr 2 2019, 02:49 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(moosekaka @ Apr 2 2019, 10:49 AM)
I always read the notes. driver is giving bullshit excuse if he say he dunt read the note because it's dangerous. I guarantee he's doing WhatsApp while driving.
*
Notes > appear at job card

Message > Notification will appear

Call > Most distracting ever
yhtan
post Apr 2 2019, 05:18 PM

Look at all my stars!!
*******
Senior Member
8,652 posts

Joined: Sep 2005
From: lolyat


QUOTE(forever1979 @ Apr 2 2019, 04:31 PM)
my insurance is expiring soon

i need some advice, do i need to cover for the e-hailing

(a) now or
(b) i wait until July officially only do the endorsement in the policy then

part timer here but likely will continue driving crap
*
I advise u to do first, later want to continue or not is entirely up to you.

I intend to stop at July then search for new car, then only decide whether to continue doing as part time or not.

34 Pages « < 10 11 12 13 14 > » Top
 

Change to:
| Lo-Fi Version
0.2087sec    0.20    7 queries    GZIP Disabled
Time is now: 6th December 2025 - 04:45 AM